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A customer is experiencing problems with a failed disk drive on their newly purchased p630 server.   The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created.   The customer does not have the skills to do this.  There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement (SWMA) 24/7 contract. What should the pSeries technical specialist do first?()

  • A、Offer to rebuild the logical volume for a fee.
  • B、Offer to talk the customer through the procedure to rebuild the logical volume for a fee.
  • C、Suggest the customer open a call with IBM TechLine; offer to explain how the process works.
  • D、Suggest the customer open a call with IBM SupportLine; offer to explain how the process works.

参考答案

更多 “ A customer is experiencing problems with a failed disk drive on their newly purchased p630 server.   The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created.   The customer does not have the skills to do this.  There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement (SWMA) 24/7 contract. What should the pSeries technical specialist do first?()A、Offer to rebuild the logical volume for a fee.B、Offer to talk the customer through the procedure to rebuild the logical volume for a fee.C、Suggest the customer open a call with IBM TechLine; offer to explain how the process works.D、Suggest the customer open a call with IBM SupportLine; offer to explain how the process works.” 相关考题
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