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A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?（）
- A、Disable port forwarding on the router.
- B、Reboot to Safe Mode and see if the Internet is accessible.
- C、Format the machine and reinstall the OS.
- D、Check the web browser’s proxy settings.
参考答案
更多 “A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?（）A、Disable port forwarding on the router.B、Reboot to Safe Mode and see if the Internet is accessible.C、Format the machine and reinstall the OS.D、Check the web browser’s proxy settings.” 相关考题
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The user cannot access some Internet websites, but can connect to resources inside the local network. The technician successfully uses the ping command to test the user’s connectivity. Which of the following commands can the technician run NEXT to troubleshoot the issue?（）A、net /?B、ipconfig /flushdnsC、netstat -rD、nbtstat -R
考题
单选题A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?（）A
Perform an antivirus program scanB
Boot the machine into Safe ModeC
Remove the machine from the networkD
Check for system security patches
考题
单选题A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?（）A
Disable port forwarding on the router.B
Reboot to Safe Mode and see if the Internet is accessible.C
Format the machine and reinstall the OS.D
Check the web browser’s proxy settings.
考题
单选题A user on a network cannot access any network resources. The link light on the computer showsthat a connection is present. Which of the following is the MOST likely cause of the problem?（）A
The wrong cable type has been used.B
. IDS has shut down the computer's switch port.C
The port on the switch is configured incorrectlyD
Spanning tree protocol was implemented.
考题
单选题A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST？（）A
Check if the user account is lockedB
Check group policyC
Check the drive for fragmentationD
Check NTFS permissions
考题
单选题A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）A
Run the printer configuration wizard on the desktop.B
Check to see if the network printer is turned on.C
Verify that the printer is connected to the network.D
Check the local print queue for a failed print job.
考题
单选题A user is unable to access the company website on a laptop. A network technician verifies that theuser can access other Internet pages. According to network troubleshooting methodology, which of the following steps should be taken NEXT?（）A
Remotely connect to the user's laptop and review the network configuration settingsB
Ping the web server from inside the network to ensure it is still up and running.C
Check to make sure the company's website is accessible from the Internet.D
Ensure the Ethernet cable is securely plugged into the user's laptop
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