A customer is currently using EMC disk. They are having an issue with the time it takes to complete a backup. What IBM tool can be used to show how much improvement can occur in the time it takes to backup the disk?（）A. TCOnow!B. Disk MagicC. Batch MagicD. Capacity Magic

考题 Sometimes it()over half the total time spent on a research problem.? A.takes upB.takes offC.takes on

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考题 A user reports it takes a long time to load all applications and the hard drive LED is showing constant activity. Which of the following is MOST likely the issue?() A. The processor is faulty.B. The file system is fragmented.C. The modem drivers are corrupt.D. The power supply is faulty.

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考题 A customer opened a ticket with the help desk two days ago to report that their computer ismaking a strange loud noise. Which of the following should the technician do FIRST after arriving at the site?（）A. Ask another technician who has worked with this computer previously to learn about any other prior issues.B. Ask the customer open-ended questions to attempt to narrow down the issue, then repeat the issue to the customer for validation.C. Ask the customer close-ended questions to attempt to narrow down the issue while not using technical jargon to avoid overwhelming the customer.D. Run preliminary diagnostic tests to narrow down the issue and update the status of the trouble ticket then ask the customer about any changes they have made to the computer.

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考题 A frustrated and angry customer calls in with a system that does not work. Which of the following is the FIRST course of action for a technician to take?() A. Transfer the customer to another technician, who can allocate more time to the issue.B. Maintain a positive attitude and offer them the cheapest solution possible to satisfy them.C. Listen to what the customer has to say and calmly recommend the best course of action.D. Use technical language to demonstrate knowledge and expertise to the customer.

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考题 A customer is running Microsoft Windows 2003, Sun Solaris, and IBM AIX with a total capacity of20 TB. This customer needs high availability for e-business applications. The servers are currently connected to two EMC Symmetrix subsystems that are running RAID 1. The customer wants to consolidate all storage into an IBM System Storage DS8700.How many Fibre Channel drive sets are needed to satisfy the total capacity for this customer?（）A. 8 drive sets of 300 GB drivesB. 4 drive sets of 300 GB drivesC. 14 drive sets of 146 GB drivesD. 18 drive sets of 146 GB drives

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考题 What is the best description of serialization delay？（）A、the time it takes for a Layer 3 switch or a router to switch a packet from an inbound interface to the queue of the outbound interfaceB、the time it takes for a propagate from source to destinationC、the time it takes to place a frame on the physical medium for transportD、the time a packet resides in the outbound queue of a router

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考题 The customer has recently installed a pSeries p5-570 with EMC attached disk storage. After installation， the customer complained that the disk access appeared to be too slow. How should the pSeries technical specialist best assist the customer？（）A、Recommend the customer call EMC.B、Recommend the customer call IBM hardware support.C、Recommend the customer contact SupportLine.D、Recommend the customer re-creates the volume groups.

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考题 A user reports it takes a long time to load all applications and the hard drive LED is showing constant activity. Which of the following is MOST likely the issue?（）A、The processor is faulty.B、The file system is fragmented.C、The modem drivers are corrupt.D、The power supply is faulty.

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考题 A frustrated and angry customer calls in with a system that does not work. Which of the following is the FIRST course of action for a technician to take?（）A、Transfer the customer to another technician, who can allocate more time to the issue.B、Maintain a positive attitude and offer them the cheapest solution possible to satisfy them.C、Listen to what the customer has to say and calmly recommend the best course of action.D、Use technical language to demonstrate knowledge and expertise to the customer.

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考题 A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation?（）A、The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion.B、The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion.C、The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers.D、The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue.

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考题 An IBM Business Partner suggests an IBM System Storage DS8000 to a customer with a SAN that is now configured with an EMC Symmetrix subsystem disk. The customer wants to determine if new HBAs and software upgrades are needed on the servers if the EMC storage is replaced by the DS8000 What document must be carefully read to help address the customer’s concerns（）A、IBM System Storage DS8000： Host Systems Attachment GuideB、DS8000 Interoperability MatrixC、IBM System Storage DS8000： Introduction and Planning GuideD、IBM System Storage Solution Handbook

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考题 A customer wants to integrate an x445 running SuSE with their existing EMC storage infrastructure. Which of the following tasks needs to be done to ensure that the solution will work properly？（）A、Ensure that the EMC storage is listed on the IBM Server Proven websiteB、Ensure that the x445 is listed on the EMC Hardware Compatibility websiteC、Ensure that the x445 and the EMC storage server are listed on Novell’s SuSE Supported Hardware websiteD、Build a proof of concept system at the customer site to demonstrate functionality

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考题 A customer currently buys HP ProLiant servers and EMC storage. The customer has encountered various problems getting certain servers to work with their storage. Which of the following arguments can the Sales Specialist present to best position IBM？（）A、IBM’s ServerProven program is a reference that assures a customer of compatibility with specific third-party products.B、IBM sells other vendors’ products and will test compatibility with the customer’s products. C、B IBM’s storage division regularly tests their products with other vendors’ server products. D、IBM’s server division regularly tests their products with other vendors’ storage products.

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考题 A customer is currently using EMC disk. They are having an issue with the time it takes to complete a backup. What IBM tool can be used to show how much improvement can occur in the time it takes to backup the disk?（）A、TCOnow!B、Disk MagicC、Batch MagicD、Capacity Magic

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考题 The customer currently has 20 servers with 1 TB of internal capacity on each server. The serverscommunicate over 10/100/1000 Ethernet. The customer would like to move to a shared storagesubsystem with Fibre Channel hard drives. Budget is a key issue for them. Which option wouldallow for the lowest cost to implement?（）A、IBM DS8700 B、IBM N6040 C、IBM Storwize V7000 D、IBM XIV Storage System

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考题 Your business has departmental reports that are generated every day. Each department must use the same set of queries， but access a different subset of data in the tables， depending on which department generates the report. The format of the reports is being developed； currently， the format changes daily. How would you configure the database to ensure that each department generates its report （based on its target data） using the most recent report format every day？（）A、 By having each user run the report generation procedure at the scheduled time， supplying the necessary input variables.B、 By creating a program using DBMS_JOB that accepts one or more variables， and creating a job that calls this program using DBMS_JOB.C、 By having each user schedule a job using DBMS_JOB that accepts one or more input variables and calls a procedure that generates the report.D、 By having each user create a job using DBMS_SCHEDULER that includes all the information and commands necessary to generate the report.E、 By creating a program using DBMS_SCHEDULER that accepts one or more variables， and creating a job that calls this program using DBMS_SCHEDULER.

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考题 You work as a network Exchange administrator at Company.com.The Company.com network currently consists of a single Active Directory forest containing a single domain named Company.com.The Company.com organization makes use of Microsoft Exchange Server 2010 as their messaging solution.During the course of the business week you receive instruction from Company.com to view the replication status of a mailbox database copy in the organization. What should you do？（）A、You should consider having the properties of the database copy viewed from the Exchange Management Console （EMC）.B、You should consider having the properties of the Mailbox server viewed from the Exchange Management Console （EMC）.C、You should consider having the Test-ServiceHealth cmdlet run from the Exchange Management Shell.D、You should consider having the Get-DatabaseAvailabilityGroup cmdlet run from the Exchange Management Shell.

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考题单选题A customer wants to deploy the Cisco Business Ready Teleworker solution, but is currently using a traditional (non-IP) PBX for voice services. What would you recommend to this customer?（）A Deployment of Business Ready Teleworker with VoIP is not recommended.B The customer’s existing PBX must first be replaced with Cisco IP Telephony solution.C Business Ready Teleworker and Cisco IP Telephony can be deployed in parallel to the existing PBX， integrating the two with trunking.D Deployment is recommended only for full-time Teleworkers who have no other corporate phone.

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考题单选题The new recipe requires fewer exotic ingredients and takes less time than it, but produces just as tasty a souffle as the old recipe.A and takes less time than it, but produces just as tasty a souffle as the old recipeB that take less time than the old recipe, producing just as tasty a souffleC and takes less time than the old recipe, but produces just as tasty a souffleD also taking less time than the old recipe, but produces just as tasty a souffleE but produces just as tasty a souffle as the old recipe, but takes less time

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考题多选题You work as a network exchange administrator at Company.com.the Company.com network currently consists of a single active directory forest containing a single domain named Company.com.the Company.com organization makes use of microsoft exchange server 2007 as their messaging solution.Company.com currently makes use of a computer named -ex01 which runs microsoft exchange server 2010 as a mailbox server.during the course of the business week you receive instruction from Company.com to move all the mailboxes from -ex01 to a newly installed mailbox server.What should you do？（）AYou should consider having the New Local Move Request wizard run from the Exchange Server 2010 Exchange Management Console （EMC）.BYou should consider having the Move Mailbox wizard run from the Exchange Server 2007 Exchange Management Console （EMC）.CYou should consider having the New-MoveRequest cmdlet run from the Exchange Server 2010 Exchange Management Shell.DYou should consider having the Move-Mailbox cmdlet run from the Exchange Server 2007 Exchange Management Shell.

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考题单选题A customer is currently using EMC’s Mirrorview/A. Their primary site is 400 kilometers away fromthe secondary site， and they have an RPO of 4 hours. What is the IBM equivalent product？（）A Global CopyB Sync MirrorC Metro MirrorD TPC for Replication

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考题单选题You work as the exchange administrator at company.com.the company.com network contains an exchange server 2010 organization.company.com has its headquarters in london where you are located.during the course of the day you receive notification from management to view the number of mailboxes on the servers that exceeds 1 gb in size.what should you do？（）A you should consider having the properties of the mailbox database viewed using the exchange management console （emc）.B you should consider running the get-mailbox cmdlet using the exchange management shell.C you should consider running the get-mail box statistics cmdlet using the exchange management shell.D you should consider having a send- and a recipient filter created using the exchange management console （emc）.

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考题单选题A customer opened a ticket with the help desk two days ago to report that their computer ismaking a strange loud noise. Which of the following should the technician do FIRST after arriving at the site?（）A Ask another technician who has worked with this computer previously to learn about any other prior issues.B Ask the customer open-ended questions to attempt to narrow down the issue, then repeat the issue to the customer for validation.C Ask the customer close-ended questions to attempt to narrow down the issue while not using technical jargon to avoid overwhelming the customer.D Run preliminary diagnostic tests to narrow down the issue and update the status of the trouble ticket then ask the customer about any changes they have made to the computer.

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考题单选题A customer is running Microsoft Windows 2003, Sun Solaris, and IBM AIX with a total capacity of20 TB. This customer needs high availability for e-business applications. The servers are currently connected to two EMC Symmetrix subsystems that are running RAID 1. The customer wants to consolidate all storage into an IBM System Storage DS8700. How many Fibre Channel drive sets are needed to satisfy the total capacity for this customer?（）A 8 drive sets of 300 GB drivesB 4 drive sets of 300 GB drivesC 14 drive sets of 146 GB drivesD 18 drive sets of 146 GB drives

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考题单选题What is the best description of serialization delay？（）A the time it takes for a Layer 3 switch or a router to switch a packet from an inbound interface to the queue of the outbound interfaceB the time it takes for a propagate from source to destinationC the time it takes to place a frame on the physical medium for transportD the time a packet resides in the outbound queue of a router

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考题单选题A customer plans to add high performance shared storage with three servers and using direct attach. Cost is a minor issue compared to performance. Which of the devices meets this requirement？（）A DS3200B EXP3000C DS3300D DS3400

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考题单选题An IT director needs to deploy 3 partitions， each using dedicated internal boot disk. Which system will support the customer requirement using the least amount of rack space？（）A Power 770 serversB Power 750 serversC Power 755 serversD Power 720 servers

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