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单选题
Which cisco collaboration service will encourage true customer intimacy by quickly and proactively connecting people with the information, expertise and support that they need?（）
A
telepresence
B
messaging
C
conferencing
D
customer care
E
ip communications
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identifying what a customer requires from a proposed solutionB
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单选题You are Cisco Channel Partner Account Manager. Which service component within the preparephase recommends the appropriate technology strategy to address a business requirement of the customer？（）A
finding out what a customer requires from a proposed solutionB
analyzes the customer’s business requirements and recommends the appropriate Cisco technologies to meet business requirementsC
finding out what end-user training a customer requiresD
finding out a customer’s physical requirements
考题
单选题Which cisco collaboration service will encourage true customer intimacy by quickly and proactively connecting people with the information, expertise and support that they need?（）A
telepresenceB
messagingC
conferencingD
customer careE
ip communications
考题
单选题Which of the following technologies would an Internet Service Provider use to support overlapping customer VLAN ID’s over transparent LAN services？ （）A
802.1q tunnelingB
ATMC
SDHD
IP Over Optical NetworkingE
ISL
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单选题Which phase includes the activity of assisting the customer to monitor their Cisco Unified Communications system performance and to respond to trouble reports（）A
MaintainB
DeployC
OperateD
Optimize
考题
单选题Which cisco collaboration service will encourage true customer intimacy by quickly and proactively connecting people with the information, expertise and support that they need?（）A
ip communicationsB
conferencingC
customer careD
telepresenceE
messaging
考题
单选题Which capability do Cisco RFID-Ready Networks support？（）A
retrieval and processing of information for tagged terns across an enterpriseB
access to enterprise networks from different service areasC
standards-based communications for multiple media typesD
extensive functionality for large enterprises primarily fitted with optical networking
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