2021年BEC商务英语初级考试书信写作技巧

发布时间:2021-05-22


最近考生们都进入了BEC考试的备考阶段,为了帮助大家高效学习,今天51题库考试学习网就分享一些商务书信写作的技巧,赶紧一起来学习一下吧。

(一)开头的写法和一些技巧:

1、开头:大多数商务英语写作的内容也由开头、中间、结尾三部分组成。常用的开头句写法:

① 在句话中说出你的写作目的。如:We understand that you are exporters of nuts and should like to know if you can supply us with 5 tons of walnut meat by the end of October.

② 将能引起读者兴趣的内容放在开头,如:I\'m pleased to tell you that your order will be delivered tomorrow.

③ 提及所涉及的商务事项。

2、就开头的内容方面来讲,书信的开头可以涉及:

⑴书信去函的开头:询问、 索价、求购、 投诉、讯息、报忧、道歉、推荐。

⑵复函的开头可以包括: 函悉 、歉意、谢绝 、服务。

(二)书信结尾的措辞和语气

1、结尾:

写结尾句需注意以下几个地方:

① 结尾句需具体,不要使用含糊、繁琐的词语或句式。

②在结尾处提出行动的要求。

③ 在结尾处做简要的总结,尤其在内容比较多的情况下。请比较下面两句话:

(a) We hope that we have made the above alternatives clear to you and that they may help you make your choice.

(b) To sum up, you can either put your money in a savings bank and receive 6 % annual interest or invest in common stocks for higher returns but also higher risk.

2、就结尾的内容来讲,书信的结尾可以包括:

(1)去函的结尾

1、 敦促:Having this input by JUNE 3 will enable us to maintain our schedule for…

2、期待:Your advice would be welcome.

3、致谢:Your prompt attention to this matter will be appreciated.

4、协助:Shortly after I receive this information, I will be in touch with you>

5、盼复:We look forward to hearing from you.

6、联络:If you have any question, please call me at…

(2)复函结尾可以涉及:

1、请求:Please indicate your acceptance of this employment by signing…and returning a copy…

2、承诺:We want to ensure that you enjoy the highest standards of service.

3、致歉:I apologize for the inconvenient.

4、 答谢:Thanks again for your cooperation.

5、祝愿:I wish you every success in your important work.

6、往来:We look forward to a very cordial relationship between our two organizations.

(三)商务用词的大写

一般用于句首,此外大写首字母还出现在以下几种情况中:

(1) 专有名词(proper nouns)。

(2) 在标题(title) 中也要大写单词首字母。

(3) 用于礼貌性称呼语(即Mr.,Mrs.,Miss.,Ms.)学衔(Dr.)和军衔(General)的首字母。

(4) 职务,职称,头衔以及组织的名称也要大写首字母。

(5) 在商务书信中,重要的字词常常被大写以引起读信人的注意。

(6) 商务英语写作中的副标题与小标题也需大写。

(7) 用于缩写词,如“a SWOT analysis”, “ASEAN”, “USA”等。

(四)数字的用法

(1) 数字在句首要被拼写出来。

(2) 用阿拉伯数字表示日期、时间、量度、页数、地址、百分比、小数等等。

(3) 大多数情况下,序数词要被拼写成英文。

(五)缩写 (Abbreviation):

(1)商务英语中常用的几种缩写形式:

① 置于人名前后,表示身份、职衔、学位等

② 表示商业企业名称

③ 表示时间

④ 表示组织名称,一般由首字母组成

⑤合成方位词

⑥常用的拉丁词

(2)商务英语中不应使用缩写的地方:

① 某些头衔

② 星期、月、季节

③ 街道地址

④ 国名、城市名

以上就是2021年BEC考试写作技巧分享,希望对各位考生有所帮助。51题库考试学习网也预祝大家能够顺利通过考试,早日领取证书,找到一份满意的相关工作。


下面小编为大家准备了 商务英语考试 的相关考题,供大家学习参考。

Staff Management: the importance of encouraging staff to make suggestions for improvements

正确答案:Suggested answers: a.It is important to encourage staff to make suggestions for improvements. First taking on staff suggestions has been an important element in company success. If you listen to their opinions you can gain your facts straight before making false allegations. Staff suggestions will generate a great deal of new ideas. You can absorb a large amount of information so as to broaden your vision and horizon and to establish clear goals. Secondly by listening to their views you can get a far better understanding of your staff. b.The essential part of effective teamwork is to see your company as different team members who are working together rather than as individuals who are working separately. Encouraging staff to make suggestions for improvements is important. It is useful for the managers to understand the personalities of the people they are working with. Then they will be able to anticipate how these people will react in certain stressful situations. You can clarify all job descriptions rationally and carry out regular planning more smoothly. c.If you value staff suggestions it will inspire your staff. You will have greater ability to motivate and communicate well with your staff members. Communication is important. Staff members need to talk to managers about the working practices within a company. Both parties should feel that the expectations are realistic and allow them to have responsibilities and interests outside work. Tile employees will perform even better than before. It will also inspire others. It will end up attracting good personnel. Therefore it is advisable to encourage staff to make suggestions for improvement.
Suggested answers: a.It is important to encourage staff to make suggestions for improvements. First, taking on staff suggestions has been an important element in company success. If you listen to their opinions, you can gain your facts straight before making false allegations. Staff suggestions will generate a great deal of new ideas. You can absorb a large amount of information so as to broaden your vision and horizon and to establish clear goals. Secondly, by listening to their views, you can get a far better understanding of your staff. b.The essential part of effective teamwork is to see your company as different team members who are working together, rather than as individuals who are working separately. Encouraging staff to make suggestions for improvements is important. It is useful for the managers to understand the personalities of the people they are working with. Then they will be able to anticipate how these people will react in certain stressful situations. You can clarify all job descriptions rationally, and carry out regular planning more smoothly. c.If you value staff suggestions, it will inspire your staff. You will have greater ability to motivate and communicate well with your staff members. Communication is important. Staff members need to talk to managers about the working practices within a company. Both parties should feel that the expectations are realistic and allow them to have responsibilities and interests outside work. Tile employees will perform. even better than before. It will also inspire others. It will end up attracting good personnel. Therefore, it is advisable to encourage staff to make suggestions for improvement. 解析:broaden your vision开阔眼界。personality人格,个性。 teamwork团队合作,集体协力,团对配合。False allegation凭空指控,错误指控。stressful紧张的,感到压力的。

—You work for a small chain of clothing stores. The Managing Director has asked you to write a short report on last month's performance.

—Look at the charts and table below, on which you have already made some handwritten notes.

—Then, using all your handwritten notes, write the report for your Managing Director

—Write 120-140 words.

正确答案:To: Chris Sutcliffe Managing Director From: Lynn Dent Subject: Performance in November This report covers November's results in branches A-D compared with those in October MO NTH LY TURN OVER Only branch A saw an improvement in turnover which was probably the result of an advertising campaign in the local media. Neither branch B nor branch D reported any change while in branch C turnover fell considerably STAFF TURNOVER The only significant changes in staff turnover were in branches C and D. In C it rose sharply from 2% to 8% mainly because of dissatisfaction with the new manager on the other hand there was an improvement in branch D's previous high level of 10%. SALES BY PRODUCTTYPE Women's clothes which are already the best selling goods increased from 60 to 65% of total sales at the expense 'of men's clothing. Children's clothes were unchanged at 20%.
To: Chris Sutcliffe, Managing Director From: Lynn Dent Subject: Performance in November This report covers November's results in branches A-D, compared with those in October MO NTH LY TURN OVER Only branch A saw an improvement in turnover, which was probably the result of an advertising campaign in the local media. Neither branch B nor branch D reported any change, while in branch C turnover fell considerably STAFF TURNOVER The only significant changes in staff turnover were in branches C and D. In C it rose sharply, from 2% to 8%, mainly because of dissatisfaction with the new manager on the other hand, there was an improvement in branch D's previous high level of 10%. SALES BY PRODUCTTYPE Women's clothes, which are already the best selling goods, increased from 60 to 65% of total sales, at the expense 'of men's clothing. Children's clothes were unchanged, at 20%.

— You are the manager of the marketing department in your company. A new assistant manager has recently been appointed and will start work soon.

— Write an email to all staff in the department:

— explaining the need for the appointment

— saying when the assistant manager will start work

— describing the experience the assistant manager has.

— Write 40 - 50 words.

From: Candace Woodward

To: All marketing staff

Subject: New assistant manager

正确答案:To support our strategy of growing sales in our Asian and African markets a new position of assistant manager has been created. Paul Fisher has been appointed and will start on 1st September Paul has worked for several years in marketing toys concentrating on the Far East.
To support our strategy of growing sales in our Asian and African markets, a new position of assistant manager has been created. Paul Fisher has been appointed, and will start on 1st September Paul has worked for several years in marketing toys, concentrating on the Far East.

Financial Planning: the factors involved in deciding on appropriate pricing strategies

正确答案:Suggested answers: a.In any single market three basic factors determine the boundaries of the pricing decision. The price floor or minimum price is bounded by product cost. The price ceiling or maximum price is bounded by competitive prices for comparable products and ability of customers to pay. Between the floor and ceiling for every product there is an optimum price which is a function of the demand for the product and the cost of supplying the product. The international executive must develop a pricing system and pricing policies that 'address these fundamental factors in each of the national markets in which his company operates. b.In addition to developing a pricing system the system must also be consistent with a number of uniquely international constraints. In addition to the diversity of national markets in all three basic dimensions—cost competition and demand—the international executive is also confronted by conflicting governmental tax policies and claims as well as government controls such as dumping legislation resale price maintenance legislation price ceilings and general review of price levels. Other factors affecting the international pricing decisions are the often surprisingly high international transportation costs middlemen in elongated international channels of distribution and multinational accounts demanding equal price treatment regardless of location. c.Pricing decisions have a major impact on a number of societal groups: consumers customers employees stockholders the public interest and of course the competition. These interest groups are affected by pricing decisions which in turn constrain the international executive. A widespread effect of international business is to lower prices. Within the corporation there are many interest groups and frequently conflicting price objectives. The divisional vice-president is concerned about profitability at the divisional level. Regional executives are concerned about profitability at the country level. d.The direction of international marketing seeks competitive prices in world markets.. The controller and financial vice-president are concerned about profits. The manufacturing vice-president seeks long runs for maximum manufacturing efficiency. The tax manager is concerned about compliance with government transfer pricing legislation and company counsel is concerned about the antitrust implications of international pricing practices. With such a large number of divergent and often conflicting interests combined with the limitations of our existing measures of demand it is premature to expect that we should be able to determine“optimal”prices in international marketing. A more feasible objective for the international executive is to formulate international pricing strategy and policy that will contribute rather than detract from company sales and profit objectives worldwide.
Suggested answers: a.In any single market three basic factors determine the boundaries of the pricing decision. The price floor, or minimum price, is bounded by product cost. The price ceiling, or maximum price, is bounded by competitive prices for comparable products and ability of customers to pay. Between the floor and ceiling for every product there is an optimum price, which is a function of the demand for the product and the cost of supplying the product. The international executive must develop a pricing system and pricing policies that 'address these fundamental factors in each of the national markets in which his company operates. b.In addition to developing a pricing system, the system must also be consistent with a number of uniquely international constraints. In addition to the diversity of national markets in all three basic dimensions—cost, competition, and demand—the international executive is also confronted by conflicting governmental tax policies and claims as well as government controls such as dumping legislation, resale price maintenance legislation, price ceilings and general review of price levels. Other factors affecting the international pricing decisions are the often surprisingly high international transportation costs, middlemen in elongated international channels of distribution, and multinational accounts demanding equal price treatment regardless of location. c.Pricing decisions have a major impact on a number of societal groups: consumers, customers, employees, stockholders, the public interest, and, of course, the competition. These interest groups are affected by pricing decisions, which in turn constrain the international executive. A widespread effect of international business is to lower prices. Within the corporation there are many interest groups and frequently conflicting price objectives. The divisional vice-president is concerned about profitability at the divisional level. Regional executives are concerned about profitability at the country level. d.The direction of international marketing seeks competitive prices in world markets.. The controller and financial vice-president are concerned about profits. The manufacturing vice-president seeks long runs for maximum manufacturing efficiency. The tax manager is concerned about compliance with government transfer pricing legislation, and company counsel is concerned about the antitrust implications of international pricing practices. With such a large number of divergent and often conflicting interests combined with the limitations of our existing measures of demand, it is premature to expect that we should be able to determine“optimal”prices in international marketing. A more feasible objective for the international executive is to formulate international pricing strategy and policy that will contribute rather than detract from company sales and profit objectives worldwide. 解析:constrain强迫,强制,束缚。optimum price最适当价格。 dumping倾销。antitrust反托拉斯。divergent分歧的,分开的。detract from贬低,减损。premature早熟的,仓促的。

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