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Practice 13 ● Miss Peters has placed an order with Mr. Frederic. This is the first order his company has ever got from her company. Mr. Frederic decides to keep this new customer and is thinking of increasing his company’s sales to her. ● Suppose you are a secretary of Mr. Frederic, he asks you to write this letter. ● Please write the letter. ● Write 60-80 words.
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更多 “问答题Practice 13 ● Miss Peters has placed an order with Mr. Frederic. This is the first order his company has ever got from her company. Mr. Frederic decides to keep this new customer and is thinking of increasing his company’s sales to her. ● Suppose you are a secretary of Mr. Frederic, he asks you to write this letter. ● Please write the letter. ● Write 60-80 words.” 相关考题
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Dear Mr. Brown,Thank you for your letter of 6 September regarding Mr. John Green who has been employed by this company for the past 10 years.Mr. Green served his apprenticeship (学徒) with Vickers Tools Ltd. in Manchester, followed by a three-year course of engineering for Production Engineers. He is technically well—qualified and for the past five years has been our Assistant Works Manager responsible for production and related business in our Sheffield factory. In all his job duties he has shown himself to be hard-working, responsible and in every way a very dependable employee.I can strongly recommend Mr. Green as I feel sure that if he were to be chosen to manage your factory in Nairobi he would bring to his work a true atmosphere of teamwork, which would be found necessary and helpful by all who would work with him.Sincerely yours，Tom Smith1. How long has Mr. Green been employed by the writer's company?For ().2. What kind of course did Mr. Green take?A three-year course in engineering for ().3. What job position has Mr. Green held in the past five years?4.What does the writer think of Mr. Green as an employee?He is hard-working, () and dependable.5.What is the purpose of this letter?To () Mr. Green to manage a factory in Nairobi.
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A project manager is called to an informal meeting with the customer and a problem is raised. This problem has major implications for the project manager’s company, but the customer wants to pursue a solution at the meeting, The project manager should()A.Tell the customer that he will not address any problems
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To:Rex Roeges,Customer Service Department Iroeges@books, com〉
From：Dave Palmer〈palmer@mail2. com
Re ： Lost book
Dear Mr. Rex Roeges,
I am writing this e—mail concerning a book that I ordered through your company，The Computer Networks 4th edition,order number 20035. I placed the order last month and still have not received the book.
I visited your website and confirmed that my shipping information was correct,and that my credit card has been charged for the book； the website also indicates that the book was shipped using your “Global Carrier，，service the day after I ordered it. Considering that “Global Carrier” shipments typically take two weeks to arrive, I should have received my goods a week ago at the latest. However,my post office informed me they have neither received nor delivered the book. Can you let me know what is going on as soon as possible? Dave PalmerTo ： Dave Palmer ^palmer@mail2. com
From ： Rex Roeges Iroeges@books. com
Re；Lost book
Dear Mr. Palmer,
Thank you for contacting us. It is important to us that our customers are satisfied with our service,so I am very sorry to hear that you have not received your merchandise.
I looked up your order number and discovered that the book has not been sent out. I have rectified this mistake on our website and sent the book to you via express mail. It should arrive within two business days. With the book I have enclosed a coupon for half off your next order.
Again,I apologize for the inconvenience. If you have any more questions or need further assistance， please contact me at 602 — 385 — 0256. or e—mail me at Croeges@noble, com〉.
Sincerely，
Rex Roges, Customer Service Department Nobel Bookstore
Which of the following statament true?
A. The company sends all orders by express mail.
B. “Global Career” shipping is the cheapest service available.
C. Mr. Palmer placed his order three weeks ago.
D. The cost of delivery was included in the book's price.
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A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following？（）A、A solution sizing questionnaireB、Verify the customer has the proper racksC、A Technical Delivery AssessmentD、Verify the customer has enough cooling in the computer room
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You work as the IT professional in an international company which is named Wiikigo. You are experiencedin implementing and administering a network operating system. You are specialized in deploying servers，configuring Windows Server 2008 Terminal services and network application services， and configuring aweb services infrastructure. You are in charge of a member server that runs Windows Server 2008. Theserver runs the Terminal Server Gateway （TS Gateway） role service. Now you receive an order from thecompany management. According to the company requirement， you have to identify whether a user namedUser1 has ever connected to his office workstation through the TS Gateway server. What action should youperform to achieve this？（）A、In order to achieve this， you should view the Event Viewer Security log.B、In order to achieve this， you should view the Event Viewer Application log.C、In order to achieve this， you should view the Event Viewer Terminal Services-Gateway log.D、In order to achieve this， you should view the events in the Monitoring folder from the TS Gateway Manager console.
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问答题Practice 4 I am writing to confirm our telephone conversation of Thursday, the 7th, about our visit to your company. Next Monday, December 11, will be fine for us and we hope that it will suit you, too. My secretary, Miss Mary Brown, and Sales Manager, Mr. Zhang Ming, will be coming in the morning. It’s unfortunate that l will not be able to go with them. Thanks again for giving us this opportunity to visit with you.
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问答题Practice 9 ● Your company delayed the delivery of an order due to lack of stock from the supplier. You must try to persuade the customer to do with the sample shirts which are not completely satisfactory. ● Write a letter to Mr. Harrison: ● Apologizing for your late delivery; ● Explaining the reason; ● Telling him goods are already on the way. ● Write about 60—80 words.
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问答题Practice 4 ● Mr. White is going to order a large amount of commercial computers from your company. He also shows an interest in your company’s electrostatic copier, which is in the charge of Mr. Blair, your colleague. Mr. White would like to bring 8 samples and some specifications back home to make a trial sale. ● Write a note to Mr. Blair, one of your colleagues. ● Telling him the fact that Mr. White is interested in electrostatic copier. ● Mentioning the number he wants to have. ● Suggesting their direct contact. ● Write 30-40 words on your answer sheet.
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单选题Why has Ms. Washington only placed a small order?A
Her company recently went out of business.B
She wants to judge the quality of the product.C
Her warehouse does not have any more space.D
She wants to terminate the transaction with the company.
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问答题Practice 1 ● Recently, your company has received a letter complaint concerning the delay of an order. As the manager of the Department of Customer Service, you are to handle this. ● Write the letter to the customer: ● explaining the reason for the delay, ● apologizing for the delay, ● offering some measures to make up for the delay.
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问答题Practice 4 ● You’re a job-hunter. Here’s a vacancy in which you have the confidence to fill. The procedure requires you to apply for the post in written forms in order to get an interview. ● Write a letter to Mr. Femandez: ● Asking to fill the vacancy his company is advertising; ● Introducing your educational and working backgrounds at large; ● Referring to your enclosed CV. ● Write about 60—80 words.
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问答题Practice 4 “My dear Mr. Bennet,” said his lady to him one day, “have you heard that Netherfield Park is let at last?” Mr. Bennet replied that he had not. “But it is,” returned she; “for Mrs. Long has just been here, and she told me all about it.” Mr. Bennet made no answer. “Do not you want to know who has taken it?” cried his wife impatiently. “You want to tell me, and I have no objection to hearing it.” This was invitation enough. “Why, my dear, you must know, Mrs. Long says that Netherfield is taken by a young man of large fortune from the north of England that he came down on Monday in a chaise and four to see the place, and was so much delighted with it that he agreed with Mr. Morris immediately; that he is to take possession before Michaelmas, and some of his servants are to be in the house by the end of next week.” “What is his name?” “Bingley.” “Is he married or single?” “Oh! single, my dear, to be sure! A single man of large fortune; four or five thousand a year. What a fine thing for our girls!” “How so? How can it affect them?” “My dear Mr. Bennet,” replied his wife, “how can you be so tiresome! You must know that I am thinking of his marrying one of them.” “Is that his design in settling here?” “Design! nonsense, how can you talk so! But it is very likely that he may fall in love with one of them, and therefore you must visit him as soon as he comes.” “I see no occasion for that. You and the girls may go, or you may send them by themselves, which perhaps will be still better, for as you are as handsome as any of them, Mr. Bingley might like you the best of the party.”
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单选题What does Mr. Saunders request the company do?A
Replace his new water heaterB
Remove a late charge from his billC
Register him for equalized paymentsD
Give him a discount on next month’s bill
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单选题Why did Mr. Eldridge write to Ms. Brancato?A
To introduce himself to herB
To encourage her to take a vacationC
To advertise his company’s servicesD
To inform her of an ongoing sale
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问答题Practice 2 ● Look at the HR list below. It shows the titles of each person. ● For questions 6-10, decide who does these jobs. ● For each question, mark one letter A-H on your book. ● Do not use any letter more than once. A Mr. Brown Accountant E Mr. Harvers Clerk B Mr. Wright Buyer F Ms. Hampson Sales Representative C Mrs. Turnner Quality Controller G Miss Law Receptionist D Mr. Edwards Typist H Ms. Smith Marketing Manager 6. Who answers the phones and welcomes the visitors? 7. Who purchase the stationeries for the company? 8. Who works on the sales volume of the company? 9. Who looks at the company’s profits and costs? 10. Who makes sure the company’s products are well made?
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问答题Practice 4 ● You work for a company which produces laser printers. You are visiting another company, to buy some computer software for your department. They have expressed an interest in your company’s printers and you would like to take twenty brochures and three sample printers with you. ● Write a short note to Mr. Jim Asana, the sales manager. ● Asking for his permission to take these items. ● Explaining why you want them. ● Mentioning the time and date when you want to collect them. ● Write 40—50 words on a separate sheet.
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单选题A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following？（）A
A solution sizing questionnaireB
Verify the customer has the proper racksC
A Technical Delivery AssessmentD
Verify the customer has enough cooling in the computer room
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问答题Practice 1 ● Look at the notice below. It shows the departments in a company. ● For questions 6-10, decide which department A-H each employee should contact. ● For each question, mark one letter A-H on your Answer Sheet. ● Do not use any letter more than once. MOLEWORTH PLC CANBERRA. AUSTRALIA Ground Floor： A Wages＆Salaries B Marketing C Quality Control First Floor： D Typing Service E Exports F Purchasing Second Floor： G Personnel H Training 6. Ms. Williams needs to send a large order to an important customer in the USA. 7. John Carter needs extra staff to help with an unexpected order. 8. Mr. Wales wants to discuss advertising for his new product. 9. Mary Walden thinks she has been charged too much tax on her pay. 10. Jan Whittaker has a box of faulty goods which a shop has sent back.
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问答题Practice 7 ● A new designer, Mary Watts, has just joined your company. ● Write a memo to all staff: ● Telling them who the new employee is; ● Saying what her responsibilities will be; ● Explaining where her office is located. ● Write about 30—40 words.
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