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单选题
An IBM System x Technical Expert has a prospective customer who is very excited about X5 and they are working on configurations. During the process the customer has changed the design numerous times and has significantly increased the scope. They recently selected a Business Partner who has been involved in the last few design changes. What steps should be taken to make sure the customer is satisfied with the solution?（）
A
Turn over current design to Techline to create configurations
B
Perform knowledge transfer of design requirements to Business Partner then disengage
C
Work with business partner to engage Techline to assist with configurations and request Technical and Delivery Assessment (TDA)
D
Work with business partner to engage Techline to create configurations
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Verification of the expected performance of the new solution.B
A document used by IBM manufacturing to build and ship the system solution.C
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System x Sales Configuration Aid （xSCA）C
Configuration Options Guide - （COG）D
Standalone Solutions Configuration Tool （SSCT）
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The technical support specialist has completed a UNIX course at college.B
The technical specialist has supported several similar projects and has earned an IBM AIX certification.C
The technical support specialist’s company sells $3M of UNIX computer systems every year.D
The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
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RAID 3B
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The customer used their IBM Customer NumberB
The customer has activated their base warrantyC
The customer purchased Remote Technical Support ServicepacD
The customer escalated the issue to the Duty Manager
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A solution sizing questionnaireB
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A Technical Delivery AssessmentD
Verify the customer has enough cooling in the computer room
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Request an extension because 48 hours will not be enough time to propose an appropriate solution.B
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Use the configuration guide or spreadsheet configurator to assemble server configurations that meet the specification， and then look for the lowest price.D
Contact the IBM Client Representative for this account and ask for assistance in setting up a meeting with the technical decision maker of the prospective customer.
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单选题A customer wants to deploy VMWare ESX on four-way Intel systems. They are considering IBM and Dell.Which of the following is an advantage IBM has over the competition？（）A
IBM provides optional Remote Technical Support for hardware， NOS， and VMWare.B
The IBM xSeries EXA chipset has extensions to provide better efficiency for the VMFS file system.C
IBM servers can address larger LUNs on SAN storage than Dell.D
IBM provided VMWare with the majority of their internal drivers for ESX.
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