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Directions: In this section, there is one passage followed by a summary. Read the passage carefully and complete the summary with the appropriate words from the passage. Remember to write your answers on the Answer Sheet. Questions 1—5 are based on the following passage. The most crucial way, however, of improving the labour cost structure at SAH (Sydney Airport Hotel) was to find better, more productive ways of providing customer service. SAH management concluded this would first require a process of “benchmarking”. The prime objective of the benchmarking process was to compare a range of service delivery processes across a range of criteria using teams made up of employees from different departments within the hotel which interacted with each other. This process resulted in performance measures that greatly enhanced SAH’s ability to improve productivity and quality. The front office team discovered through this project that a high proportion of AHI (Australian Hotels Inc) Club member reservations were incomplete. As a result, the service provided to these guests was below the standard promised to them as part of their membership agreement. Reducing the number of incomplete reservations greatly improved guest perceptions of service. In addition, a program modelled on an earlier project called “Take Charge” was implemented. Essentially, Take Charge provides an effective feedback loop from both customers and employees. Customer comments, both positive and negative, are recorded by staff. These are collated regularly to identify opportunities for improvement. Just as importantly, employees are requested to note down their own suggestions for improvement. (AHI has set an expectation that employees will submit at least three suggestions for every one they receive from a customer.) Employee feedback is reviewed daily and suggestions are implemented within 48 hours, if possible, or a valid reason is given for non-implementation. If suggestions require analysis or data collection, the Take Charge team has 30 days in which to address the issue and come up with recommendations. Although quantitative evidence of AHI’s initiatives at SAH are limited at present, anecdotal evidence clearly suggests that these practices are working. Indeed AHI is progressively rolling out these initiatives in other hotels in Australia, whilst numerous overseas visitors have come to see how the program works. Summary:What They Did at SAH Teams of employees were selected from different hotel departments to participate in a benchmarking exercise. The information collected was used to compare a range of 1 which, in turn, led to the development of 2 that would be used to increase the hotel’s capacity to improve 3 as well as quality. Also, an older program known as 4 was introduced at SAH. In this program, feedback is sought from customers and staff. If possible, their suggestions are implemented within 48 hours. Some of these suggestions may be investigated for their feasibility for a period of up to 5 .
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更多 “问答题Directions: In this section, there is one passage followed by a summary. Read the passage carefully and complete the summary with the appropriate words from the passage. Remember to write your answers on the Answer Sheet. Questions 1—5 are based on the following passage. The most crucial way, however, of improving the labour cost structure at SAH (Sydney Airport Hotel) was to find better, more productive ways of providing customer service. SAH management concluded this would first require a process of “benchmarking”. The prime objective of the benchmarking process was to compare a range of service delivery processes across a range of criteria using teams made up of employees from different departments within the hotel which interacted with each other. This process resulted in performance measures that greatly enhanced SAH’s ability to improve productivity and quality. The front office team discovered through this project that a high proportion of AHI (Australian Hotels Inc) Club member reservations were incomplete. As a result, the service provided to these guests was below the standard promised to them as part of their membership agreement. Reducing the number of incomplete reservations greatly improved guest perceptions of service. In addition, a program modelled on an earlier project called “Take Charge” was implemented. Essentially, Take Charge provides an effective feedback loop from both customers and employees. Customer comments, both positive and negative, are recorded by staff. These are collated regularly to identify opportunities for improvement. Just as importantly, employees are requested to note down their own suggestions for improvement. (AHI has set an expectation that employees will submit at least three suggestions for every one they receive from a customer.) Employee feedback is reviewed daily and suggestions are implemented within 48 hours, if possible, or a valid reason is given for non-implementation. If suggestions require analysis or data collection, the Take Charge team has 30 days in which to address the issue and come up with recommendations. Although quantitative evidence of AHI’s initiatives at SAH are limited at present, anecdotal evidence clearly suggests that these practices are working. Indeed AHI is progressively rolling out these initiatives in other hotels in Australia, whilst numerous overseas visitors have come to see how the program works. Summary:What They Did at SAH Teams of employees were selected from different hotel departments to participate in a benchmarking exercise. The information collected was used to compare a range of 1 which, in turn, led to the development of 2 that would be used to increase the hotel’s capacity to improve 3 as well as quality. Also, an older program known as 4 was introduced at SAH. In this program, feedback is sought from customers and staff. If possible, their suggestions are implemented within 48 hours. Some of these suggestions may be investigated for their feasibility for a period of up to 5 .” 相关考题
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Directions: In this section, you are required to write a passage of no less than 100 words based on the following situation. 你听说你的朋友获得了奖学金(scholarship),你给他发封邮件表示祝贺。
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Write a composition of at least 150 words based on the folio-wing picture.You should describe the picture, give your opinion on the topic, and use specific reasons and Ior examples to support yourself.Write your answers on the ANSWER SHEET.
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Directions:Write an essay based on the chart below.In your writing,you should interpret the chart,and give your comments.You should write about 150 words on the ANSWER SHEET.
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Write an essay based on the following chart.In your writing,You should interpret the chart,and give your comments.You should write about 150 words on the ANSWER SHEET.
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Directions:Write an essay based on the chart below.In your writing,you should 1）interpret the chart,and 2）give your comments.You should write about 150 words on the ANSWER SHEET.
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Directions:Write an essay based on the chart below.In your writing you should interpret the chart,and give your comments You should write about 150 words on the ANSWER SHEET.
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Write an essay based on the chart below,In your writing,you should interpret the chart,and give your comments.You should write about 150 words on the ANSWER SHEET.
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Directions:Write an essay based on the following chart.In your writing,you should interpret the chart,and You should write about 150 words on the ANSWER SHEET.
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问答题Practice 3 Listen to the following passage. Write in English a short summary of around l50-200 words of what you have heard. You will hear the passage only once and then you will have 25 minutes to finish your summary. This part of the test carries 20 points. You may need to scribble a few notes to write your summary. _____________________________________________________________________________________________________________________________________________________________________________________________
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问答题Directions:In this section, there is one passage followed by a summary. Read the passage carefully and complete the summary below by choosing no more than three words from the passage. Remember to write the answers on the Answer Sheet. Questions 1 - 5 are based on the following passage.The United Kingdom Britain (or Great Britain) is an island that lies off the north-west coast of Europe. The nearest country is France, which is 20 miles away and from which Britain is separated by the English Channel. The island is surrounded by the Atlantic Ocean to the west, and the North Sea to the east. It comprises the mainlands of England, Wales and Scotland, that is, three countries. Scotland is in the north, while Wales is in the west. Ireland, which is also an island, lies off the west coast of Britain. It consists of Northern Ireland and the Irish Republic. Britain together with Northern Ireland constitute the United Kingdom (UK). Thus, the United Kingdom is composed of four countries, the largest of which is England. The capital city is London, which is situated in south-east England. The UK has a total area of about 244,100 square kilometres (94,248 square miles). About 70% of the land area is devoted to agriculture, about 7% is wasteland, moorland and mountains, about 13% is devoted to urban development, and 10% is forest and woodland. The northern and western regions of Britain, that is Scotland and Wales, are mainly mountainous and hilly. Parts of the north-west and centre of England also consist of mountains and hills. Britain has a generally mild and temperate climate. It is, however, subject to frequent changes. It has an average annual rainfall of about 120 centimetres (47 inches). In 1998 the population of the United Kingdom was nearly 59 million. The density of population was approximately 240 people per square kilometre. However, in England, where 83% of the population live, the density was much higher, about 363 per square kilometre. In the UK, English is the first language of the vast majority of people. However, in western Wales, Welsh is the first language for many of the people. In Scotland only a small number of people speak Gaelic. In Britain about 66% of the population say that they are Christian, while fewer than 5% say that they belong to other religions. Summary: Britain is an island that 1 the Atlantic Ocean and the North Sea. It comprises the mainlands of England, Wales and Scotland. Ireland 2 the west coast of Britain. I 3 Northern Ireland and the Irish Republic. The United Kingdom consists of Britain together with Northern Ireland. The capital city is London which 4 outh-east England.In 1998 the population of the UK was nearly 59 million. The density of population was 240 people per square kilometre. In the UK English is the first language of most people. In western Wales, Welsh 5 many of the people, but few people in Scotland speak Gaelic.
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问答题Directions:In this section, there is one passage followed by a summary. Read the passage carefully and complete the summary below by choosing a maximum of three words from the passage to fill in the spaces 76 - 80. Remember to write the answers on the Answer Sheet. Questions 1- 5 are based on the following passage. Lack of culture, or rather an excess of the wrong sort of culture, is often considered to be synonymous with disadvantage. Most commonly associated with low cultural standards are low levels of reading, and some thirteen per cent of all twenty-three-year-olds feel they have trouble with reading and writing. One way of compensating such disadvantaged young people is thought to be to provide them with the culture they lack: in particular, high quality reading material. Whereas forty to fifty per cent of young people aged sixteen to twenty rarely read a book, the majority appear to read comics. In 1991 sales of Viz, a UK comic exceeded one million copies per issue, making it the fourth best-selling periodical in Britain. The reading of comics, however, is not restricted to young people: by 1992 it was estimated that two out of three men aged eighteen to fifty-three read Viz. The number of imitators of this comic has spawned, including Zit, Gas, BrainDamageand Swiz,indicates the extent of the influence it wields. The reading of comics was traditionally regarded by the educational establishment with considerable suspicion. Whereas the received arts were always assumed to exert an improving or civilizing influence, comics were thought to “rot children’s brains”, to lower educational standards and to threaten morality. They were, and are, assumed to be an inferior cultural form; their readers assumed to come from the lower social classes, to be low educational attainers and to be easily led astray. Over the past decade, perceptions of comics have shifted. Since the 1970s, the comic format has been commonly used to represent the interests of various disenfranchises groups—community groups, the unemployed, welfare recipients of—who became more conscious of a climate conditioned by other contemporary movements such as civil rights, consumerism, self-help and de-institutionalization. As cultural signifiers, comics have become the subject matter of academic courses in cultural and media studies. Indeed, young people’s cultural activities, grounded in the commercial rather than the subsidized sector, are beginning to merit the attention of the arts establishment. Summary: Low cultural standards，such as 1 of reading，a difficulty experienced by many young adults, are often associated with disadvantage. While around half of sixteen to twenty-year-olds rarely read books，most will read comics. Although many comics in Britain are 2 and have lots of readers，the educational establishment sill considers them to be an 3 appealing only to the lower levels of society. However, attitudes are beginning to change as the format has been adopted to 4 of disenfranchised groups. Certain comics have been included in the courses of 5 studies. Young people’s cultural activities are beginning to attract the attention of the arts establishment.
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问答题Directions:In this part, there is one passage followed by a summary. Read the passage carefully and complete the summary with the appropriate words from the passage. Remember to write the answers on the Answer Sheet. Questions 1-5 are based on the following passage. Cosmetics have been used throughout history. The ancient Greeks, the Egyptians, and the Romans all used various kinds of makeup. Some of these cosmetics were used to improve their appearance. Others were used to protect their skin. But in some cases, things used for makeup were dangerous, or even deadly! Some of the first skin care treatments started in Egypt. In fact, Cleopatra was known to use them. She thought a bath in milk and honey left her skin silky smooth. Egyptians also developed some of the earliest sunscreens. They used oils and creams for protection against the sun and dry winds. Egyptian and other ancient cultures also used various powders on their skin for beauty. Egyptians used black kohl around their eyes. Romans put white chalk on their faces. And Indians painted red henna on their bodies. Most of the ancient cosmetic powders, oils, and creams were harmless. But in the name of beauty, some people applied dangerous chemicals and poisons to their skin. During the Italian Renaissance, women wore white powder made of lead on their faces. Of course, doctors now know lead is like a poison for our bodies. Also around the time of the Renaissance, women in Italy put drops of belladonna in their eyes. Belladonna is a very poisonous plant. The poison in the plant affects the nerves in the body. By putting belladonna drops in her eyes, a woman’s pupils would become very large. People thought this made her more beautiful. Actually, this is why the plant is called belladonna. In Italian, belladonna means “beautiful woman.” When Elizabeth I was queen of England in the late 1500s, some rather dangerous cosmetics were also used by women there. Women were using rouge made with mercury. They were also using special hair dye made with lead and sulphur. The dye was designed to give people red hair, the same color as the queen’s hair. Over time, the dye made people’s hair fall out. Finally, women using this dye ended up bald, like the queen, and had to wear wigs. Summary: Although people have used cosmetics throughout history, not all of them have been safe. In fact, some of them have been quite 1 to people. For example, long ago in Italian 2 , people thought women with big pupils were beautiful. Therefore, in the 3 of beauty, women began to put 4 of belladonna in their eyes to make their pupils larger. Today we know belladonna is poisonous, and it can affect the 5 in the body.
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问答题Writing Task II (20 points) Directions: Write a composition of no less than about 160 words, saying whether you agree or disagree with the following statement and giving examples: The biggest dangers to our health and environment come from cars. Remember to write your composition on the Answer Sheet.
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问答题Cars have become household in China. It brings convenience and pollution at the same time. Write a composition of no fewer than 120 words entitled “Cars—a Must in China?”based on the previous opinions and your own one. Now write the composition on the Answer Sheet.
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问答题Directions： Study the following graphs carefully and write an essay in 160-200 words. Your essay should cover these three points: （1）effect of the country’s growing human population on its wildlife （2）possible reason for the effect （3）your suggestion for wildlife protection Your essay must be written neatly on the ANSWER SHEET.
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问答题Directions: You have stayed with your friend Cathy for a whole week. Now you are going home. Write a message to her to 1．express your gratitude 2．show your appreciation of the good days you’ve had together 3．say goodbye Write a letter of at least 100 words in an appropriate style on the Answer Sheet. Do not write your address or name.
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问答题You recently entered a competition for learners of English. You have just received this letter from the organizers of the competition, on which you have written some notes. Read the letter carefully. Then write a reply giving the information requested and also covering the notes you have written in the letter. Write a letter of no fewer than 80 words in an appropriate style on the answer sheet. Do not write any addresses.
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问答题Practice 5 Listen to the following passage. Write in English a short summary of around 150-200 words of what you have heard. You will hear the passage only once and then you will have 25 minutes to finish your summary. This part of the test carries 20 points. You may need to scribble a few notes to write your summary. _____________________________________________________________________________________________________________________________________________________________________________________________
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问答题Directions: In this section, there is one passage followed by a summary. Read the passage carefully and complete the summary with the appropriate words from the passage. Remember to write your answers on the Answer Sheet. Questions 1—5 are based on the following passage. The most crucial way, however, of improving the labour cost structure at SAH (Sydney Airport Hotel) was to find better, more productive ways of providing customer service. SAH management concluded this would first require a process of “benchmarking”. The prime objective of the benchmarking process was to compare a range of service delivery processes across a range of criteria using teams made up of employees from different departments within the hotel which interacted with each other. This process resulted in performance measures that greatly enhanced SAH’s ability to improve productivity and quality. The front office team discovered through this project that a high proportion of AHI (Australian Hotels Inc) Club member reservations were incomplete. As a result, the service provided to these guests was below the standard promised to them as part of their membership agreement. Reducing the number of incomplete reservations greatly improved guest perceptions of service. In addition, a program modelled on an earlier project called “Take Charge” was implemented. Essentially, Take Charge provides an effective feedback loop from both customers and employees. Customer comments, both positive and negative, are recorded by staff. These are collated regularly to identify opportunities for improvement. Just as importantly, employees are requested to note down their own suggestions for improvement. (AHI has set an expectation that employees will submit at least three suggestions for every one they receive from a customer.) Employee feedback is reviewed daily and suggestions are implemented within 48 hours, if possible, or a valid reason is given for non-implementation. If suggestions require analysis or data collection, the Take Charge team has 30 days in which to address the issue and come up with recommendations. Although quantitative evidence of AHI’s initiatives at SAH are limited at present, anecdotal evidence clearly suggests that these practices are working. Indeed AHI is progressively rolling out these initiatives in other hotels in Australia, whilst numerous overseas visitors have come to see how the program works. Summary:What They Did at SAH Teams of employees were selected from different hotel departments to participate in a benchmarking exercise. The information collected was used to compare a range of 1 which, in turn, led to the development of 2 that would be used to increase the hotel’s capacity to improve 3 as well as quality. Also, an older program known as 4 was introduced at SAH. In this program, feedback is sought from customers and staff. If possible, their suggestions are implemented within 48 hours. Some of these suggestions may be investigated for their feasibility for a period of up to 5 .
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问答题In this section, there is one passage followed by a summary. Read the passage carefully and complete the summary below by choosing no more than four words from the passage. Remember to write the answers on the Answer Sheet. As a result of all these factors, when the recession eases and people find more confidence, there will be an explosion of employees seeking new opportunities to escape their current jobs. This will be led by younger, less-experienced employees and the hard - headed young graduates. ‘Headhunters’ confirm that older staff are still cautious, having seen so many good companies ‘go to the wall’, and are reluctant to jeopardize their redundancy entitlements. Past experience, however, suggests that, once triggered, the expansion in recruitment will be very rapid. The problem which faces many organizations is one of strategic planning; of not knowing who will leave and who will stay. Often it is the best personnel who move on whilst the worst cling to the little security they have. This is clearly a problem for companies, who need a stable core on which to build strategies for future growth. Whilst this expansion in the recruitment market is likely to happen soon in Britain, most employers are simply not prepared. With the loss of middle management, in a static marketplace, personnel management and recruitment are often conducted by junior personnel. They have only known recession and lack the experience to plan ahead and to implement strategies for growth. This is true of many other functions, leaving companies without the skills, ability or vision to structure themselves for long-term growth. Without this ability to recruit competitively for strategic planning, and given the speed at which these changes are likely to occur, a real crisis seems imminent. SUMMARY: Taking all of these various factors into consideration, when the economy picks up and people 1 there will be a very rapid expansion in recruitment. Younger employees and graduates will lead the search for new jobs, older staff being more 2 Not knowing who will leave creates a problem for companies; they need a 3 of personnel to plan and build future strategies. This is a serious matter, as 4 are often conducted by inexperienced staff, owing to the loss of many middle management positions. This inability to recruit strategically will leave many companies without the skills and vision to plan ahead and 5 to achieve long-term growth.
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问答题In this section, there is one passage followed by a summary. For Answers 1 to 5, please read the passage carefully and complete each space in the summary, using a maximum of three words from the passage. Remember to write the answers on the Answer Sheet. Answers 1 to 5 are based on the following passage. Around the world, music therapy is being used to treat different medical conditions and illnesses. Some of the ways people use music therapy are to reduce pain, such as childbirth or during cancer treatments, or to stimulate brain activity after an injury or memory loss. Music therapy has also been successful in aiding children to overcome disabilities. Classical music is most typically used for therapies due to its complex sounds and patterns. Although rap or pop might be fun to listen to, it’s unlikely that such styles of music would produce the same kind of therapeutic effect. Playing a musical instrument rather than simply listening to music can also be therapeutic for some people, helping relieve stress and anxiety. Have scientists been able to prove that music can heal diseases? Music has been shown to reduce pain in cancer patients by increasing the release of endorphins. Endor-plains are the body’s natural painkillers, and when we listen to music, our brains respond by releasing these natural painkillers. It has also been known to contribute to the brain development of new born babies and even babies still in the mother’s womb. Currently, music therapy is used in a variety of settings such as hospitals, rehabilitation centers, nursing homes, day care centers, and schools.Summary: There appears to be some evidence that music is helpful 1 some medical conditions. Therefore, doctors and patients are turning to music to treat various 2 and disabilities. Doctors believe that music with 3 and patterns is more effective. This kind of music seems to 4 more activity in the brain. Although it may be fun to listen to rap or pop or dance music, doctors prefer to use 5 to treat patients.
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问答题Practice 1 Listen to the following passage. Write in English a short summary of around 150-200 words of what you have heard. You will hear the passage only once, and then you will have 25 minutes to finish your summary. This part of the test carries 20 points. You may need to scribble a few notes to write your summary. _____________________________________________________________________________________________________________________________________________________________________________________________
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问答题In this section, there is one passage followed by a summary. Read the passage carefully and complete the summary below by choosing a maximum of three words from the passage to fill in the spaces 76 - 80. Remember to write the answers on the Answer Sheet. Questions 1-5 are based on the following passage. The British political scene is dominated by two major parties that have quite different political agendas. However, the ideological distance between the Labour Party and the Conservative Party has become less marked, and their policies more difficult to tell apart in recent years. In fact, it would be true to say that both parties consist of conservative, moderate and radical elements, and therefore the general public is often perplexed about which party to vote for. Nonetheless, it is usual to find that a British voter will lean towards supporting one of these two parties and remain faithful to that party for life. The Labour Party’s manifest objective is to safeguard the interests of the common working man and woman, and, in effect, give them political representation in Parliament. The Party has always had strong connections with the trade unions, and, before coming to power, was passionately committed to the concept of a welfare society in which people who are less fortunate than others are politically and financially assisted in their quest for a more equitable slice of the economic pie. The main problem is that such socialist agendas are extremely expensive to implement and maintain, even in a comparatively wealthy country with a large working and, hence, taxpaying population base. Welfare societies tend towards bankruptcy unless government spending is kept in check. Fortunately, the present government recognizes this, and has resisted reckless spending. The Conservative Party, on the other hand, argues that the best way to ensure a fair division of wealth in the country is to allow more freedom to create it. This, in turn, means more job opportunities created, and therefore more wealth available to all. Just how the poor are to share in the distribution of this wealth (beyond being given, at least in theory, the opportunity to create it)is, however, less well understood. Practice, of course, may make nonsense of even the best theoretical intensions, and often the less practically powerful are badly catered for under governments implementing “free-for-all” policies. It is surprising, given the current homogeneity of the two major parties, that less attention than elsewhere in Europe is paid to the smaller political parties such as the Greens and the Liberal Democrats. This may be because British voters distrust parties with platforms based around one or two major current issues alone; the Green Party, for example, is almost solely concerned with the environment. Moreover, when it comes to casting a vote, history shows that the British public tends to resist change and, thus, the status quo is maintained. Summary: Two parties control the British political scene: the Labour Party and the Conservative Party. Although recently there are many similarities to be seen in their 1 British voters tend to stay loyal for life to the party of their choice. The Labour Party, encouraged by the 2 ,supports a welfare-based society, whereas the Conservative Party believes that 3 to pursue the creation of wealth ensures that all will eventually benefit from the 4 created. Oddly, Britons do not follow Europeans by paying much attention to smaller political parties, perhaps because their policies are based on just a few 5 political issues.
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问答题Directions:In this section, there is one passage followed by a summary. Read the passage carefully and complete the summary by choosing no more than three words from the passage. Remember to write the answers on the Answer Sheet. Questions 1-5 are based on the following passage.Developing Environmental Management Strategies Strong and sustainable economic activity depends on healthy environmental management. It is being increasingly recognized by the public, government and industry that there is no need to shift smoothly from a “react and cure” approach to an “anticipate and prevent” approach. The mechanism governing this change started to appear three to four years ago and the momentum for change has been gathering steadily ever since. Whilst the need to embrace these changes is almost universally accepted, the mechanisms for change and the priorities for action have been far from clear. The public and the media point to anecdotal evidence of lack of progress, or setbacks, over a bewildering range of topics. These incidents are catalogued by local and national pressure groups to enhance their own campaigns for change. The Government, under pressure from the European Community, has introduced legislation which, although progressive, often appears to industry to be fragmented and difficult to digest. There is, therefore, a clear and often expressed need on the part of British and European management for techniques to identify and prioritize the key environmental issues for allocation of resources and action. The technique emerging as the most effective is a strategy which involves the formulation of a policy statement setting out the organization’s philosophy on the environment and the aims to be achieved. A detailed assessment of the environmental status and performance of the operation is then undertaken, key issues identified and targets set. The performance of the operation or unit is regularly audited to measure progress towards the targets set. This environmental strategy is often called an Environmental Management System or simply referred to as an Environmental Audit. Summary: There has been a steady movement towards more efficient, proactive environmental management. Whilst the 1 s generally accepted, the means have yet to be agreed upon. Attempts at introducing 2 have, so far, been unsatisfactory. Techniques are currently being defined for allocating 3 or action on key environmental issues. The most useful approach is to draw up a 4 which clarifies the environmental attitudes and aims of the organization. Performance and progress towards these targets can then be measured. A detailed evaluation or 5 s regularly carried out.
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问答题Directions: In this part of the test, you will write ONE sentence that is based on a picture. With each picture, you will be given TWO words or phrases that you must use in your sentence. You can change the forms of the words and you can use the words in any order. Your sentences will be scored on:•the appropriate use of grammar and•the relevance of the sentence to the pictureYou will have 8 minutes to complete this part of the test.Practice 1Directions: Write ONE sentence based on the picture, using the TWO words or phrases beneath it. You may change the forms of the words and you may use them, in any order.
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问答题In this section, there is one passage followed by a summary. For Questions 1 to 5, please read the passage carefully and complete each space in the summary using a maximum of three words from the passage. Remember to write the answers on the Answer Sheet. Questions 1 to 5 are based on the following passage.Acupuncture—it worked for me Pam, 25, woke up one Monday morning with an incredibly painful arm and shoulder. “I hadn’t done anything to it, I just must have slept awkwardly,” she says. “I couldn’t move it more than four inches up or to the side.” Her doctor suggested it might be fluid on the bone and gave her anti-inflammatory tablets and pain-killers. He said if the pain did not go away she would probably need injections into the joint and physiotherapy. Pam says, “The pain-killers were so strong that they made me dozy and sick, so I stopped taking them. By Friday morning I had a severe headache, the shoulder pain and a feeling like a really bad hangover. A neighbour happened to be anacupuncturist and I went to ask advice. I wasn’t happy with the idea of injections when my doctor wasn’t even sure what the problem was.” The acupuncturist treated Pam immediately. “She put a needle in my shin. I didn’t look—I was afraid. I felt a small prick. She asked me to move my arm and I couldn’t. She twisted the needle and I felt a dull ache, and suddenly I could move my arm. The pain just completely went away,” says Pam. The acupuncturist then inserted needles between Pam’s thumb and forefinger and in the bend of her elbow, and connected them to an electrical box to provide pulsating stimulation. Pam has had no problems since “I would recommend it to anyone,” she says.Summary： One Monday morning, Pam 1 in her arm and shoulder because she had slept awkwardly. Although her doctor 2 what the problem was, he suggested that she would need 3 if the pain didn’t go away. However, Pam was not happy because the pain-killers the doctor gave her made her 4 . Then, she went to an acupuncturist 5 . The acupuncturist treated her differently from the doctor. Pam hasn’t had any pain in her arm and shoulder since the treatment.
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问答题Directions:In this part, there is one passage followed by a summary. Read the passage carefully and complete the summary with the appropriate words from the passage. Remember to write the answers on the Answer Sheet. Questions 1-5 are based on the following passage. Wine can be made with red grapes or white grapes, and, especially in the case of red wines, a number of medical researchers have reported that a moderate amount of wine has certain health benefits. This may be one of the reasons why the number of people drinking wine has risen over the past years. As new wine shoppers browse the shelves of their local markets, they face a tough decision. Should they buy a wine with a cork or a screw top? And shoppers are not alone in their dilemma. Wineries are also facing tough choices in the best way to seal their products. The root of the problem lies in “cork taint.” Cork taint refers to a problem with wine that has been sealed with a bad cork. Traditionally, all corks are made from a special oak tree that grows around the Mediterranean. In the process of making the corks and sealing wine bottles, a certain type of mold may start to grow on some corks. Over time, this mold can produce a chemical that makes the wine inside the bottle taste musty. In fact, the human tongue is so sensitive to this particular compound that people can taste it even diluted up to six parts per trillion! How big is the problem of cork taint? Some experts from the wine industry claim cork taint affects one out of every ten bottles of wine. And as one spokesperson for an American winery says, “No other packaging industry in the world would put up with that kind of failure rate.” Some wine makers see a possible solution to the problem of cork taint through adopting the tried and true method of sealing bottles with screw tops. However, many wineries are still playing it safe and sticking to corks for two reasons. First, there is the old belief among cork users that small amounts of oxygen are able to penetrate corks. This oxygen, they say, is necessary for the proper aging of fine wines, especially those aged 10 years or more. Screw tops do not allow for any oxygen to get into the bottles after they are sealed. Another problem arises from the image screw tops have with the public. In most people’s minds, screw tops are only found on cheap, low-quality wines. It will take a lot of effort from wineries to re-educate the public if they want to change the image of screw tops. In addition, there is the problem of losing the romantic, elegant mood produced by the ceremonial popping of the cork. Consumers don’t seem to feel the same thrill when unscrewing a top. Summary: The wine industry is facing a dilemma. What is the best way to 1 wine bottles? Many people think that it is only 2 for wine bottles to be sealed with corks. They think that oxygen needs to be able to penetrate the cork. Other experts, however, suggest that wineries change to 3 . Using corks can lead to cork taint, a bad taste in the wine caused by 4 . However, it is unlikely that the public will accept this solution. They will most likely 5 buying wine with corks for the romantic image.
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问答题Directions: Some people say television has altered family life dramatically. Write an article for your school magazine, putting forward your views. You should write about 160 words on the Answer Sheet.
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