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单选题
Jill, a technician, is tasked with installing BitLocker on all the machines in an office. Which of the following may the users experience?（）
A
Frequent reboots
B
Delayed processor times
C
Disabled Internet connection
D
Denied access to share drives
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多选题A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).ABoot into Safe ModeBReplace the motherboardCUninstall the applicationDReplace the hard driveEInstall more RAM
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单选题A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）A
That the WEP key is disabledB
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单选题A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）A
Cycle the power on the network printer.B
Verify the network cable is connected to the printer.C
Reinstall the printer driver.D
Restart the print spooler service.
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单选题Which of the following could cause an Inaccessible boot drive error during the boot process? （）A
HDD failureB
DVI failureC
USB failureD
CD failure
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单选题A customer has a wireless router installed in their home office. The customer is having issues with signal strength at the opposite end of the house. Which of the following is the BEST option to increase the signal strength?（）A
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Run CAT5e cable to all of the rooms that have poor signal strength.C
Install a wireless repeater at the far end of the house.D
Install a second wired router in the far end of the house.
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单选题Which of the following allows a Windows 7 remote user to edit a file offline then automatically update the changes when back in the office?（）A
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单选题A user reports they can no longer change the web browser home page. Which of the following is MOSTlikely the problem? （）A
They are using the wrong WEP key.B
They have been infected with malware.C
They have lost Internet connectivity.D
They need to update their network device drivers.
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单选题A service fails to start. Which of the following places can a technician go to find the services console?（）A
System configuration utilityB
Device ManagementC
Task ManagerD
Computer Management
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单选题A customer, Bob, needs to be able to access the Internet while traveling. Which of the following could Jill, a technician, recommend to Bob?（）A
Cellular service with an adapter for Bob’s laptop.B
USB adapter with 802.11n capabilities for maximum speeds.C
A Bluetooth card to attach to multiple networks.D
Enable Wi-Fi so Bob can connect to any open network.
考题
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单选题Which of the following is the BEST way to deny unauthorized computers access to a network? （）A
Disable DHCP.B
Use MAC filtering.C
Disable the SSID broadcast.D
Use a network firewall.
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