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单选题
In which situation（s） will Windows XP advise the technician installing a device that the driver is signed or not？（）
A
in all cases
B
for some non PnP（non plug and play） device drivers and all PnP（plug and play） device drivers
C
for all non PnP（non plug and play） device drivers and most PnP（plug and play） device drivers
D
not for any non PnP（non plug and play）device drivers,only for all PnP（plug and play） device drivers
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更多 “单选题In which situation（s） will Windows XP advise the technician installing a device that the driver is signed or not？（）A in all casesB for some non PnP（non plug and play） device drivers and all PnP（plug and play） device driversC for all non PnP（non plug and play） device drivers and most PnP（plug and play） device driversD not for any non PnP（non plug and play）device drivers,only for all PnP（plug and play） device drivers” 相关考题
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A technician is dispatched to a system that will not go beyond the Windows XP splash screen.Which of the following, after restart, would allow the technician to load Windows XP?()
A. Press F6, select Last Known Good Configuration, loginB. Press F8, select Debug mode, loginC. Press F8, select Last Known Good Configuration, loginD. Press F6, select Debug mode, login
考题
Windows 98 SE allows upgrades to which of the following operating systems？（）A、Windows XP HomeB、Windows XP ProfessionalC、Windows 2000 ProfessionalD、Windows NT 4.0
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Which of the following Windows versions includes Windows Defender, by default?（）A、Windows Vista Home PremiumB、Windows 2000 ProfessionalC、Windows XP ProD、Windows XP Pro x64E、Windows Vista Pro
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A technician is able to connect to the Internet but cannot connect to a remote machine through Remote Desktop in Windows XP. Each time the technician attempts to connect to a remote location, the software times out. Which of the following is the MOST likely problem?（）A、The Java applet is disabled in the web browser.B、Deny all has not been configured in the firewall.C、Wireless network drivers are corrupt.D、Port forwarding settings are not correct
考题
In which of the following default locations would a user’s home folder reside in Windows XP?（）A、C:/Program Files/%username%B、C:/Users/%username%C、C:/Documents and Settings/%username%D、C:/Windows/%username%
考题
A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?（）A、System logsB、Security logsC、Application logsD、Application installation logs
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Bob, a technician, needs to backup a user’s local My Documents on a Windows XP workstation.Which of the following is the QUICKEST way to the user’s folder?（）A、Browse to the root, Documents and Settings, user’s name, and then My DocumentsB、Browse to the root, Users, Documents and Settings, user’s name, and then My DocumentsC、Type %system% into the run boxD、Type %temp% into the run box, My Documents, and then user’s name
考题
A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer. Which of the following would be another way for the user to send the Remote Assistance invitation？ （）A、Configuring the Windows Firewall exceptions.B、Using Windows Messenger.C、Configuring My Network Places.D、Using Internet Explorer.
考题
A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?（）A、Com+.logB、System LogC、Security LogD、Application Log
考题
A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).A、Boot into Safe ModeB、Replace the motherboardC、Uninstall the applicationD、Replace the hard driveE、Install more RAM
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A technician needs to check which ports are open in the Windows Firewall. Which of the following willallow the technician to view these settings?（）A、netsh firewall show loggingB、ipconfig /allC、netsh firewall show stateD、arp -a
考题
A technician is trying to load a device driver directly from the manufacturer’s CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?（）A、The driver CD is for Windows XP only.B、The technician needs to initialize the NIC first within Device Manager before installing a driver.C、The driver on the CD is not digitally signed.D、The driver is corrupt.
考题
In which situation（s） will Windows XP advise the technician installing a device that the driver is signed or not？（）A、in all casesB、for some non PnP（non plug and play） device drivers and all PnP（plug and play） device driversC、for all non PnP（non plug and play） device drivers and most PnP（plug and play） device driversD、not for any non PnP（non plug and play）device drivers,only for all PnP（plug and play） device drivers
考题
A technician is sent out to a client’s office to solve an issue involving a machine which has numerous Windows XP service failures upon startup. Which of the following would be the FIRST place to check for information on this?（）A、Event ViewerB、MSCONFIGC、Services MMCD、Group Policy Editor
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The technician needs to map a network share to the user’s Windows 7 computer from thecommand prompt. Which of the following commands will the technician execute?（）A、NET SENDB、NET CONFIGC、NET USED、NET NAME
考题
多选题A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).ABoot into Safe ModeBReplace the motherboardCUninstall the applicationDReplace the hard driveEInstall more RAM
考题
单选题A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?（）A
Terminal ServicesB
Remote AssistanceC
Routing and Remote Access ServiceD
Remote Desktop
考题
单选题A technician is dispatched to a system that will not go beyond the Windows XP splash screen.Which of the following, after restart, would allow the technician to load Windows XP?（）A
Press F6, select Last Known Good Configuration, loginB
Press F8, select Debug mode, loginC
Press F8, select Last Known Good Configuration, loginD
Press F6, select Debug mode, login
考题
单选题A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）A
Download manufacturer printer driversB
Restart the printer spoolerC
Check for Microsoft Windows updatesD
Check Device Manager
考题
单选题A technician is attempting to configure Windows XP Media Center on a desktop from a CD. The message that comes up on the screen says ‘Missing NTLDR press any key to reboot’. Which of the following should the technician do NEXT?（）A
Replace the video card with a compatible one.B
Check the Windows XP Hardware Compatibility List.C
Verify the boot order in the BIOS.D
Install Windows XP RC2 first, then upgrade to Windows XP Media Center.
考题
单选题A technician with a Windows server would like to use Windows Software Update Services （WSUS）to deploy patches. Which of the following MUST the technician assign to the server to install WSUS？（）A
DHCPB
IMAPC
DNSD
IIS
考题
单选题A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation? （）A
Press the F8 KeyB
Press the F3 KeyC
Press the F2 KeyD
Press the F6 Key
考题
单选题A Windows XP system has been badly infected with malware. The technician notices that the malware is making repeated attempts to broadcast over the network from activity seen on the local firewall. Which of the following Windows XP startup options would be the SAFEST way to remove the malware?（）A
Use the Safe Mode with Networking optionB
Use the Safe Mode optionC
Use the Enable Boot Logging optionD
Use the Last Known Good Configuration option
考题
单选题When rebooting a computer running Windows XP Home， a technician observes an error message stating，“illegal I/O port address.” Which of the following can be done to resolve this error？（）A
Upgrade the motherboard BIOS.B
Upgrade to Windows XP Professional.C
Upgrade the CPU on the motherboard.D
Return to Windows 2000 Professional.
考题
单选题You are a help desk technician for your company, which is in the process of deploying Windows XP Professional to all client computers. You upgrade Pierre’s Windows 98 portable computer to Windows XP Professional. After the upgrade, Pierre reports that some of his older software applications no longer work properly. Also, one of the hardware devices on his computer is not currently supported by Windows XP Professional. Pierre requests that you reinstall Windows 98 and all of his applications so that he can use his computer normally. You need to restore Pierre’s computer to its pre-upgraded state while retaining all of the applications,documents, and personal data on the computer. You want to accomplish this task in the minimum amount of time. What should you do?（）A
Copy Pierre’s documents and personal data to a shared folder on the network.B
Reinstall Windows 98 and Pierre’s applications. C
Copy the documents and personal data to the My Documents folder on Pierre’s computer.D
On Pierre’s computer, run Setup.exe from a Windows 98 installation CD. E
On Pierre’s computer, use the Add or Remove Programs Wizard to remove the Windows XP Professional Installation item. F
On Pierre’s computer, use a third-party disk-imaging software utility to apply a disk image that contains Windows 98 and Pierre’s applications.
考题
单选题A technician is trying to load a device driver directly from the manufacturer’s CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?（）A
The driver CD is for Windows XP only.B
The technician needs to initialize the NIC first within Device Manager before installing a driver.C
The driver on the CD is not digitally signed.D
The driver is corrupt.
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