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The client team tends to bring the pSeries technical specialist in very late in the process. This has caused several problems where the specialist has had to correct some misunderstandings about the technology. The specialist is getting very frustrated and would like to avoid these misunderstandings in future. What would be the most appropriate way to handle this？（）
- A、Refuse to work with the account team unless they are brought in right at the beginning.
- B、Talk to the account team and ask them to bring them in earlier so that they can better understand the account.
- C、Explain the situation to the customer and ask them to talk to the account team about bringing them in earlier.
- D、Explain the situation to the sales manager and ask him to talk to the account team about bringing them in earlier.
参考答案
更多 “The client team tends to bring the pSeries technical specialist in very late in the process. This has caused several problems where the specialist has had to correct some misunderstandings about the technology. The specialist is getting very frustrated and would like to avoid these misunderstandings in future. What would be the most appropriate way to handle this？（）A、Refuse to work with the account team unless they are brought in right at the beginning.B、Talk to the account team and ask them to bring them in earlier so that they can better understand the account.C、Explain the situation to the customer and ask them to talk to the account team about bringing them in earlier.D、Explain the situation to the sales manager and ask him to talk to the account team about bringing them in earlier.” 相关考题
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The account team is putting together a very complex solution for the customer. During the solution design phase， many of the customer’s requirements have changed and additional requirements are being identified. What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction？（）A、Use eConfig to configure and validate each pSeries and p5 system.B、Engage Advanced Technical Support to review any outstanding technical issues.C、Confirm with the customer that the solution design meets their requirements.D、Perform a Pre-Install Solution Assurance Review to validate required power requirements.
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The pSeries technical specialist of a Premier Tier 1 Business Partner has been working on a design for a four LPAR p5-570 Express solution. The specialist has received conflicting information regarding sharing the IDE DVD-RAM drive between different LPARs. Who should the technical specialist contact to gain a definitive answer？（）A、IBM BPSOB、IBM PartnerlineC、IBM DistributorD、IBM Supportline
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单选题The sales team has brought in the pSeries technical specialist to recommend the best solution to win the business. The customer wants the lowest purchase cost four-disk solution using an external I/O solution. Which of the following offerings provides the required base function at the lowest cost？（）A
2104B
ESS800C
FAStT600D
SSA 7133
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单选题A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）A
The technical support specialist has completed a UNIX course at college.B
The technical specialist has supported several similar projects and has earned an IBM AIX certification.C
The technical support specialist’s company sells $3M of UNIX computer systems every year.D
The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
考题
单选题A financial industry customer will consolidate their Intel-based servers to a p5-550 running AIX， and needs experienced technical services. What information should the account executive provide to the customer to assure them that the technical specialist has the required experience？（）A
The technical specialist has supported multiple Cluster 1350 environments. References will be provided.B
The technical specialist is Linux-certified by two industry groups. Certificate copies will be provided.C
The technical specialist has worked on multiple UNIX consolidation projects. References will be provided.D
The technical specialist has worked on Linux consolidation efforts. References will be provided.
考题
单选题A customer is looking for a low-cost pSeries solution. The pSeries technical specialist is recommending several p650 Express Configurations. When reviewing the options with the customer， the pSeries technical specialist should emphasize which of the following limitations？（）A
Some Express Configurations limit the amount of maximum memory at order time.B
The customer must meet minimum system requirements to obtain Express Configuration pricing. C
The Express Configurations offer less than the maximum number of processors.D
The Express Configurations are only offered through the QuickShip Program.
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单选题After months of negotiations and several proposals， the customer indicates that they may be ready to purchase a pSeries system. Rather than quickly ordering the last configuration proposed， what is the most appropriate next step for a pSeries technical specialist to improve the chance of a successful project？（）A
Obtain buy-in and feedback from the customer.B
First ask the client executive if financing has been arranged.C
Plan the installation and rollout schedule before ordering.D
Confirm that any additional requirements are handled by others.
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