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A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? （）
- A、Replace the tray two paper sensor and run the printer self test.
- B、Remove the tray two paper sensor and clean the printhead.
- C、Check the tray two paper sensors for blockage and run the printer self test.
- D、Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.
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更多 “A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? （）A、Replace the tray two paper sensor and run the printer self test.B、Remove the tray two paper sensor and clean the printhead.C、Check the tray two paper sensors for blockage and run the printer self test.D、Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.” 相关考题
考题
You want to connect your Windows 2000 Professional computer to a new color laser printer. The printer is Plug and Play compliant. The printer is included on the current Hardware Compatibility List (HCL).You are a member of the Sales organizational unit (OU). You want to share the printer with other users in the Sales Organizational Unit.You plug the printer into the LPT port on the back of the computer. You then attempt to install the 32-bit application printer software that came with the printer. During the installation you receive an error message as shown in the exhibit.What should you do before you share the printer to other users in the Sales OU?A．Change the LPT port settings to enable legacy Plug and Play detection on your computer.B．Change the LPT port setting to bidirectional in the BIOS on your computer. Then reinstall the printer software.C．Connect the printer to another computer in the Sales Organizational Unit. Then install the device drivers for the printer.D．Obtain and install WDM-compliant device drivers and printing software for the printer.
考题
Which of the following does an out－of－memory error indicate on a printer?()
A. A faulty memory module in the printer.B. A postscript print job has been sent to the printer.C. A large print job has been sent to the printer.D. The printer firmware needs to be updated.
考题
Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?()
A. The printer will print according to specification.B. The printer will stop printing immediately.C. The printer will take longer to print.D. The printer will print blank sheets of paper
考题
A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）A、The printer needs to be sent to the manufacturer for maintenance.B、The printer’s firmware needs to be updated.C、A printer system reset must be performed.D、The maintenance page counter must be reset.
考题
A technician has added memory to a laser printer. To allow the printer driver software to use the additional memory， the amount of memory should be modified in：（）A、the Device Settings tab in Printer Properties.B、Device Manager by clicking on the printer’s driver and selecting Parameters.C、Device Manager by selecting Upgrade Driver.D、the Color Management tab in Printer Properties.
考题
A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).A、Toner cartridgeB、Laser scannerC、Formatter PCBD、Pickup rollersE、Fuser
考题
Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?（）A、The printer will print according to specification.B、The printer will stop printing immediately.C、The printer will take longer to print.D、The printer will print blank sheets of paper
考题
When connecting a laser printer to a network for the first time， a technician should FIRST：（）A、configure the network settings on the printer.B、ensure the cable is set to TCP/IP.C、enable the printer in the BIOS.D、configure the printer as bi-directional in Windows.
考题
Which of the following does an out-of-memory error indicate on a printer?（）A、A faulty memory module in the printer.B、A postscript print job has been sent to the printer.C、A large print job has been sent to the printer.D、The printer firmware needs to be updated.
考题
A laser printer is sent for repair and the work order indicates that there is an image printing problem. Which of the following should a technician do FIRST to confirm this problem？（）A、Run the calibration feature on the laser printer.B、Run a self-test image page from the printer.C、Clean the corona wire and return printer.D、Print a test page from a computer.
考题
A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）A、the distance between the spots.B、which paper tray was used to print the document.C、which driver was used to print the document.D、which application was used to print the document.
考题
A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?（）A、Feed roller gear is broken.B、Feed rollers are dirty.C、Fuser has overheated.D、Toner cartridge needs to be replaced.
考题
Which of the following item colorizes the paper using a two-component laser printer？ （）A、tonerB、laser beamC、developerD、ribbon
考题
A Laser printer keeps getting a "Memory Overflow" error when printing a particular document. Which three of the following are possible fixes？（）A、reset the printer cableB、replace the toner cartridgeC、decrease the print resolutionD、add more RAM to the printerE、reduce the RET（Resolution Enhancement Technology）
考题
You are the administrator of your company’s network. A user named Stephen in the graphics department logs on to his Windows 2000 Professional computer. He installs a shared color laser printer. The color laser printer is connected to a computer named Server1. The next day Stephen returns and logs on to a Windows NT Workstation 4.0 computer. Stephan reports that when he attempts to print a document to the shared color laser printer， the printer is not included in the list of available printers. You want to allow Stephen to send print jobs to the shared color laser printer from any computer on the network. What should you do？（）A、Configure a roaming user profile for Stephen’s user account.B、Configure the server properties of the printer system folder to connect to the shared printer.C、Install the printer driver for the print device on the Windows NT workstation computer.D、Upgrade the Windows NT Workstation computer to Windows 2000 Professional， and then import the profile settings for Stephen’s user account.
考题
Your network contains a server named Server1 that runs Windows Server 2003 Service Pack 2 (SP2). Server1 has a shared printer named Printer1. Users report that when they attempt to connect to Printer1 they receive the following error message: “The Server for ‘Color Laser 1000’ printer does not have the correct printer driver installed. If you want to search for the proper driver click OK. Otherwise, click Cancel and contact your network administrator or original equipment manufacturer for the correct printer driver.” On Server1, you can print a test page on Printer1. You need to ensure that when users connect to Printer1, the correct printer driver is installed. What should you do? （）A、Configure the printer to use the LPT1 local port.B、Configure Advanced settings in Printing Preferences.C、Add an additional driver from the properties of Printer1.D、Add the Allow Manage Printers permission to CREATOR OWNER.
考题
You are the administrator for Company's network. Your account is configured to use roaming profiles and your username is Johan1. The profile is stored on a Windows 2000 Server computer named CompanyA. You log on to your Windows 2000 Professional computer and install a shared color laser printer. The color laser printer is shared from a computer named CompanyB. The next day when you return and log on to your computer you discover that when you attempt to print a document to the shared color laser printer, the printer is not included in the list of available printers. You want the printer connection to be available to you from any computer on the network. What should you do? （）A、On CompanyA configure a local user account for Johan1.B、On CompanyA change the file ntuser.man to ntuser.dat for Johan1C、Install an updated printer driver for the print device on the user’s computer.D、Grant Johan1 the Manage Printers permission for the shared color laser printer.
考题
单选题Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?（）A
The printer will print according to specification.B
The printer will stop printing immediately.C
The printer will take longer to print.D
The printer will print blank sheets of paper
考题
单选题On a Windows 2000 Professional computer， you run a shipping application that prints packing labels to a laser printer for every outgoing shipment， 24 hours per day. During peak hours， your company ships more than 1，000 packages per hour. You have just purchased a second identical laser printer to aid in printing. You want to configure the printers so that the jobs are load balanced. You connect the second laser printer to the computer. What must you do next？ （）A
Enable bi-directional support.B
Enable printer pooling.C
Configure print spooling.D
Configure print sharing.
考题
单选题A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）A
The printer needs to be sent to the manufacturer for maintenance.B
The printer’s firmware needs to be updated.C
A printer system reset must be performed.D
The maintenance page counter must be reset.
考题
单选题You are the administrator of a Windows 2000 Professional computer named Computer1. Computer1 has a shared color laser printer named Printer1. Printer1 will not turn on. The printer queue for Printer1 has three jobs waiting to print. You want to enable the three waiting print jobs to print to an identical print device, which has been shared as Printer2 on Computer2. You also want to connect users who currently connect to Printer1 to automatically use Printer2 without having to reconfigure their default printer. What should you do?（）A
Enable bidirectional support for Printer1.B
Change the share name of Printer2 to Printer1.C
Configure Printer1 to add a port， and set the port to //Computer2/Printer2. D
Configure the printer server properties to use the path //Computer2/$Winnt$/System32/Spool/Printers.
考题
多选题A Laser printer keeps getting a "Memory Overflow" error when printing a particular document. Which three of the following are possible fixes？（）Areset the printer cableBreplace the toner cartridgeCdecrease the print resolutionDadd more RAM to the printerEreduce the RET（Resolution Enhancement Technology）
考题
单选题You attempt to install a 32-bit application printer software that came with a new laser printer. During the installation， you receive the error message "failed to load WINPRINT.DLL. Specified module could not be found". What should you do get the printer functioning properly？（）A
Change the LPT port settings to enable legacy plug and play detection. B
At your computer change the LPT port settings to use bi-directional printing then restart the print server. C
Obtain and install the WDM-compliant device drivers and printing software for the printer. D
Reinstall the operating system.
考题
单选题A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）A
the distance between the spots.B
which paper tray was used to print the document.C
which driver was used to print the document.D
which application was used to print the document.
考题
单选题Which of the following does an out-of-memory error indicate on a printer?（）A
A faulty memory module in the printer.B
A postscript print job has been sent to the printer.C
A large print job has been sent to the printer.D
The printer firmware needs to be updated.
考题
单选题A technician has added memory to a laser printer. To allow the printer driver software to use the additional memory， the amount of memory should be modified in：（）A
the Device Settings tab in Printer Properties.B
Device Manager by clicking on the printer’s driver and selecting Parameters.C
Device Manager by selecting Upgrade Driver.D
the Color Management tab in Printer Properties.
考题
单选题This new laser printer is _____ with all leading software.A
competitiveB
cooperativeC
compatibleD
comparable
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