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A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? （）
- A、ESD mat
- B、ESD wrist strap
- C、Sealable plastic bag
- D、Anti-static bag
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更多 “A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? （）A、ESD matB、ESD wrist strapC、Sealable plastic bagD、Anti-static bag” 相关考题
考题
After a technician replaces a laptop display, the technician now notices that the wireless no longer works. Which of the following would be the MOST likely cause?()
A. The wireless switch was damaged during the display installation.B. The network card has failed.C. The new display is interfering with the wireless signal.D. The antenna connector was not reconnected.
考题
A technician is installing a new power supply into a computer. One of the power supply connectors that the technician needs to connect to the motherboard is square and contains 4-pins. This connector is known as which of the following?（）A.SATAB.FDDC.IDED.ATX
考题
Which of the following describes the BEST course of action when a user continuously calls atechnician with computer issues instead of the helpdesk?()
A. Put all other work orders on hold and assist the user with all their computer issues.B. Have another technician take over support calls for this user.C. Explain that the user needs to fill out a work order for the computer problems.D. Ask the user to call another technician for more in-depth assistance.
考题
A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?()
A. Remove network connectionsB. Remove the RAMC. Self ground on the computer caseD. Disconnect power to PC
考题
A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? ()
A. ESD matB. ESD wrist strapC. Sealable plastic bagD. Anti-static bag
考题
After a technician replaces a laptop display, the technician now notices that the wireless no longer works. Which of the following would be the MOST likely cause？（）A、The wireless switch was damaged during the display installation.B、The network card has failed.C、The new display is interfering with the wireless signal.D、The antenna connector was not reconnected.
考题
A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?（）A、The technician plugged a USB 2.0 device into a USB 1.1 port.B、The technician needs to reboot the computer for the device to work.C、The technician plugged a USB 1.1 device into a USB 2.0 port.D、The front panel connectors are not plugged into the motherboard.
考题
A technician receives a computer for repair and observes that the fan on the power supply is not moving. Which of the following should the technician do？ （）A、Move the power supply voltage switch to 220 volts.B、Add an additional fan to help cool the computer.C、Replace the cable that attaches the power supply to the motherboard.D、Replace the power supply.
考题
If a technician needs to convert a hard drive from Basic to Dynamic, which of the following utilities would the technician use?（）A、Add Hardware WizardB、Device ManagerC、Computer ManagementD、Disk Management
考题
Which of the following commands would a technician MOST likely use to map a printer from aremote computer?（）A、NET USEB、IPCONFIGC、NSLOOKUPD、TRACERT
考题
A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST？（）A、Reboot the computer.B、Replace the touchpad.C、Clean the touchpad.D、Update the driver.
考题
A technician dropped a screw in the case of a desktop computer. Which of the following toolsshould be used to retrieve the screws?（）A、Computer vacuumB、Plastic tweezersC、Canned airD、Screwdriver with magnetized tip
考题
A technician is troubleshooting a monitor displaying a blank screen and the power indicator light ison. Which of the following should the technician do next?（）A、Test the computer with a known-good monitor.B、Check if the monitor is still covered under the manufacturer’s warranty.C、Replace the monitor’s power cord with a known-good power cord.D、Swap out the computer’s video card.
考题
A technician is trying to connect from a home computer to their office computer, but cannotconnect via Remote Desktop. Which of the following ports needs to be open for RDP traffic to be allowed?（）A、21B、80C、443D、3389
考题
A client has called with concerns that their computer problem has not been resolved by the onsite technician who has left. As the technicians supervisor， which of the following is the BEST course of action in this situation？（）A、Tell the client that they will need to place another service call.B、Ask the client if they would like to discuss their computer problems in more detail.C、Tell the client that another technician will be sent out.D、Inform the client that the problem will be resolved by the onsite technician at another time.
考题
A technician is installing a new power supply into a computer. One of the power supply connectors that the technician needs to connect to the motherboard is square and contains 4-pins. This connector is known as which of the following?（）A、SATAB、FDDC、IDED、ATX
考题
Which of the following describes the BEST course of action when a user continuously calls atechnician with computer issues instead of the helpdesk?（）A、Put all other work orders on hold and assist the user with all their computer issues.B、Have another technician take over support calls for this user.C、Explain that the user needs to fill out a work order for the computer problems.D、Ask the user to call another technician for more in-depth assistance.
考题
The technician needs to map a network share to the user’s Windows 7 computer from thecommand prompt. Which of the following commands will the technician execute?（）A、NET SENDB、NET CONFIGC、NET USED、NET NAME
考题
A technician is servicing a customer’s color laser printer and notices excess toner in the printer.Which of the following tools would BEST assist the technician in removing the excess toner?（）A、Damp towelB、Compressed airC、Alcohol wipeD、Computer vacuum
考题
A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup？（）A、 Guest user accountB、 Limited user accountC、 Power user accountD、 Administrator user account
考题
Which of the following utilities will a technician use to determine how many partitions a hard drive has?（）A、Administrator ToolsB、Disk ManagementC、Device ManagerD、Computer Management
考题
A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）A、Remove network connectionsB、Remove the RAMC、Self ground on the computer caseD、Disconnect power to PC
考题
单选题A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?（）A
The technician plugged a USB 2.0 device into a USB 1.1 port.B
The technician needs to reboot the computer for the device to work.C
The technician plugged a USB 1.1 device into a USB 2.0 port.D
The front panel connectors are not plugged into the motherboard.
考题
单选题A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup？（）A
Guest user accountB
Limited user accountC
Power user accountD
Administrator user account
考题
单选题A technician is trying to connect from a home computer to their office computer, but cannotconnect via Remote Desktop. Which of the following ports needs to be open for RDP traffic to be allowed?（）A
21B
80C
443D
3389
考题
单选题Which of the following is example of telecommuting as described in the passage ?A
A scientist in a laboratory developing plans for a space station.B
A technical writer sending via computer documents created at home.C
A computer technician repairing an office computer network.D
A teacher directing computer-assisted learning in a private school.
考题
单选题After a technician replaces a laptop display, the technician now notices that the wireless no longer works. Which of the following would be the MOST likely cause？（）A
The wireless switch was damaged during the display installation.B
The network card has failed.C
The new display is interfering with the wireless signal.D
The antenna connector was not reconnected.
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