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When troubleshooting hardware issues with a server， which of the following is MOST likely to cause a problem in receiving vendor support？（）
- A、 Third party cables
- B、 Third party memory
- C、 Signed drivers
- D、 Server type
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When troubleshooting an 802.11g network. Which of the following can interfere with the network?()
A. 2.4 GHz cordless phoneB. 900 MHz cordless phoneC. Bluetooth headsetD. Bluetooth printer
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When an administrator is troubleshooting a system, which of the following describes the NEXT course of action if a change does not solve the problem?()
A. Establish a new theory of probable cause.B. Reverse the change.C. Implement the next logical change.D. Perform a root cause analysis.
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When troubleshooting a Frame Relay connection, what is the first step when performing a loopback test?()
A.Set the encapsulation of the interface to HDLCB.Place the CSU/DSU in local-loop modeC.Enable local-loop mode on the DCE Frame Relay routerD.Verify that the encapsulation is set to Frame Relay
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When troubleshooting a Frame Relay connection, what is the first step when performing a loopback test?（）A、Set the encapsulation of the interface to HDLCB、Place the CSU/DSU in local-loop modeC、Enable local-loop mode on the DCE Frame Relay routerD、Verify that the encapsulation is set to Frame Relay
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pany uses MSTP within their switched LAN. What is the main purpose of Multiple Instance Spanning Tree Protocol （MSTP）？（）A、 To enhance Spanning Tree troubleshooting on multilayer switchesB、 To reduce the total number of spanning tree instances necessary for a particular topology C、 To provide faster convergence when topology changes occur in a switched networkD、 To provide protection for STP when a link is unidirectional and BPDUs are being sent but not receivedE、 None of the other alternatives apply
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When you are troubleshooting an ACL issue on a router,which command can help you to verify which interfaces are affected by the ACL?（）A、show ip access-listB、show access-listC、list ip interfaceD、show interfaceE、show ip interface
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Which of the following is unsafe for a technician to use when troubleshooting or repairing a CRT monitor?（）A、Anti-static padB、Anti-static wrist strapC、Rubber glovesD、Multimeter
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When an administrator is troubleshooting a system， which of the following describes the NEXT course of action if a change does not solve the problem？（）A、 Establish a new theory of probable cause.B、 Reverse the change.C、 Implement the next logical change.D、 Perform a root cause analysis.
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A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?（）A、Com+.logB、System LogC、Security LogD、Application Log
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Which of the following is the LAST step an administrator should take when troubleshooting an issue？（）A、 Identify changes to the system.B、 Replicate the problem in the system.C、 Verify full system functionality. D、 Implement the solution.
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Which of the following are the FIRST actions to take when an administrator is troubleshooting aserver?（）A、Make one change at a time and test/confirm the change has resolved the problem.B、Verify full system functionality.C、Replicate the problem.D、Determine if a common element is causing multiple problems.E、Identify any changes to the server.
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单选题An administrator is troubleshooting wireless connectivity issues at a client’s office and discoversthat the machine loses connectivity when the wireless phone is being used. Which of the following WAPS should be installed to help resolve the issue?（）A
802.1 1gB
802.1XC
802.11nD
802.11b
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单选题When an administrator is troubleshooting a system， which of the following describes the NEXT course of action if a change does not solve the problem？（）A
Establish a new theory of probable cause.B
Reverse the change.C
Implement the next logical change.D
Perform a root cause analysis.
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多选题When you are troubleshooting duplex mismatches， which two errors are typically seen on the full- duplexend？（）AruntsBFCS errorsCinterface resetsDlate collisions
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单选题pany uses MSTP within their switched LAN. What is the main purpose of Multiple Instance Spanning Tree Protocol （MSTP）？（）A
To enhance Spanning Tree troubleshooting on multilayer switchesB
To reduce the total number of spanning tree instances necessary for a particular topology C
To provide faster convergence when topology changes occur in a switched networkD
To provide protection for STP when a link is unidirectional and BPDUs are being sent but not receivedE
None of the other alternatives apply
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单选题Which of the following is the FIRST step a technician should take when troubleshooting a device issue？（）A
Gather information from the customer.B
Isolate the problem on the device.C
Read the service documentation for possible causes.D
Check the parts life counters.
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单选题Which of the following is the LAST step an administrator should take when troubleshooting an issue？（）A
Identify changes to the system.B
Replicate the problem in the system.C
Verify full system functionality. D
Implement the solution.
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多选题Which of the following are the FIRST actions to take when an administrator is troubleshooting aserver?（）AMake one change at a time and test/confirm the change has resolved the problem.BVerify full system functionality.CReplicate the problem.DDetermine if a common element is causing multiple problems.EIdentify any changes to the server.
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单选题Which of the following should be done FIRST when troubleshooting a problem？（）A
Test the theory to determine the causeB
Perform a root cause analysisC
Establish a plan of actionD
Document outcomes
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单选题Which of the following is the FIRST step when troubleshooting an issue？（）A
Identify the problem.B
Verify full system functionality.C
Document all findings.D
Establish a theory of probable cause.
考题
多选题When troubleshooting duplex mismatches， which two are errors that are typically seen on the half duplexend？（）Aexcessive collisionsBFCS errorsCruntsDlate collisions
考题
多选题When you are troubleshooting duplex mismatches， which two errors are typically seen on the fullduplex end？（）AruntsBFCS errorsCinterface resetsDlate collisions
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