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An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?（）
- A、Implement preventative measures.
- B、Close the issue.
- C、Document the outcome.
- D、Question other users to make sure they are not having the same issue
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更多 “ An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?（）A、Implement preventative measures.B、Close the issue.C、Document the outcome.D、Question other users to make sure they are not having the same issue” 相关考题
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Implement preventative measures.B
Close the issue.C
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Create an action plan.B
Escalate the issue.C
Reboot the mail server.D
Document the solution.
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