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You are designing an n-tier Java EE application. You have already decided that some of your JSPs willneed to get data from a Customer entity bean. You are trying to decide whether to use a Customer stubobject or a Transfer Object. Which two statements are true？（）
- A、The stub will increase network traffic.
- B、The Transfer Object will decrease data staleness.
- C、The stub will increase the logic necessary in the JSPs.
- D、In both cases， the JSPs can use EL expressions to get data.
- E、Only the Transfer Object will need to use a Business Delegate.
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更多 “ You are designing an n-tier Java EE application. You have already decided that some of your JSPs willneed to get data from a Customer entity bean. You are trying to decide whether to use a Customer stubobject or a Transfer Object. Which two statements are true？（）A、The stub will increase network traffic.B、The Transfer Object will decrease data staleness.C、The stub will increase the logic necessary in the JSPs.D、In both cases， the JSPs can use EL expressions to get data.E、Only the Transfer Object will need to use a Business Delegate.” 相关考题
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Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:Never argue back. You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken.Show that you care: Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behavior.Control your anger and be patient. Learn to relax and calm yourself. Having patience with your customers and with yourself will go a long way in winning over hostile customers.The above guidelines are very useful in helping you successfully tackle all kinds of difficult situations in life. If you follow them, you are on your way to succeeding in your career.21. Whom do angry customers tend to aim their dissatisfaction and complaints at?A. Staff members.B. Company managers.C. Those who accompany them.22. When a customer shouts rudely at you, you should().A. arg1e back and protect yourselfB. keep quiet and leave the customer aloneC. keep calm and listen carefully to the customer23. The underlined sentence “Use your ears more than your mouth” means().A. Your mouth is not more important for you than your ears.B. You should listen more than you speak.C. You should talk more than you listen.24. When dealing with an angry customer, which is NOT the right attitude?A. Be concerned.B. Be patient.C. Be amused.25. Which of the following statements is true according to the passage?A. When the customers complain, you neednt listen carefully.B. You neednt say sorry to those angry customers.C. You should relax yourself and try to understand the angry customers.
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You have a firewall filter applied in an inbound direction on a customer interface. You would like this filter to protect your network from a spoofed denial of service attack. Which action should be configured to accomplish your goal?（）A. then rejectB. then discardC. then next filterD. then silent-drop
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You have a firewall filter containing two terms applied in an inbound direction on a customer interface.You would like this filter to protect your network from a spoofed denial of service attack. Which match criterion should be configured ito identify unwanted packets?（）A. from source-portB. from source-addressC. from destination-addressD. from destination-port
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资料：Early Experiences
If you've communicated a positive initial impression and customers decide to explore your product, can they discover the features and functions that help get them up to speed? Does your interface provide clear, streamlined paths free of unnecessary instructions, distracting visual elements, or unneeded features or functionality? Finally, how well does your product help customers get the benefits they want, or even lead them to benefits they were unaware of?
Testing helps determine if customers find the terminology clear and jargon-free; whether the page and content is organized logically from their perspective; if processes-such as registration, checkout or upgrading-are efficient and easy to use; and if it's clear how to cancel a process or navigate to a specific function or location.
Maturity
Over time, discovering shortcuts and advanced functionality will help mature customers do their jobs more quickly. You'll want to test how these options are communicated and ensure that they address the needs of these customers without impacting the experience of other customers.
Unless you test with actual users, your product team won't get a true perspective about what your product is like to use by the people who matter most the users themselves. This may seem obvious, but in many organizations, approximate customers-such as salespeople-are sometimes used to review products. After all, they have a lot of customer contact. But salespeople don't have the same motivations or context as customers. At best, this approach is risky. When you test with real users, usability tests ensure that all product stakeholders get a realistic, honest view of your product's effectiveness.
If you have never watched a customer use your product, you might be in for a surprise. "Obvious" product assumptions may be challenged, or you might find that customers think differently about what value means to them. Whatever you discover, you'll unearth information to develop products that are more likely to be ones that your customers value.
Which of the following is true?A.You should separate new and mature customers in testing your products.
B.Approximate customers are equally valuable as real users.
C.Salespeople have a lot of customer contact, so they have the same motivations as customers
D.Usability test aims to please the customers
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考题
单选题Your company uses a SQL Server 2005 database. Customer data from your trading partners is imported into the Customers table every night. You need to ensure that the customer record is updated if it already exists in the Customers table. If the record does not exist, the data needs to be inserted into the Customers table. What should you do?（）A
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考题
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考题
多选题You are designing an n-tier Java EE application. You have already decided that some of your JSPs willneed to get data from a Customer entity bean. You are trying to decide whether to use a Customer stubobject or a Transfer Object. Which two statements are true？（）AThe stub will increase network traffic.BThe Transfer Object will decrease data staleness.CThe stub will increase the logic necessary in the JSPs.DIn both cases， the JSPs can use EL expressions to get data.EOnly the Transfer Object will need to use a Business Delegate.
考题
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考题
多选题You are designing an n-tier Java EE application. You have already decided that some of your JSPs willneed to get data from a Customer entity bean. You are trying to decide whether to use a Customer stubobject or a Transfer Object. Which two statements are true？（）AThe stub will increase network traffic.BThe Transfer Object will decrease data staleness.CThe stub will increase the logic necessary in the JSPs.DIn both cases， the JSPs can use EL expressions to get data.EOnly the Transfer Object will need to use a Business Delegate.
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