PPHC and Gooseneck are two organizations that do similar community work. Each has hired a new staff member to make contact with and provide services to new parents.

Elaine has accepted a job with PPHC. She has a degree in psychology but has never done this type of work before. On her first day, after showing her to her desk and introducing her to colleagues, the director gives her a town map and a list of the names of the families she will be responsible for, and wishes her luck. After lunch, Elaine sets out to contact the families, worried about what she'll do or say when she meets them.

Mark has a degree similar to Elaine's, and has just been hired by Gooseneck. On his first day, he learns that his job will consist of training for the next week. Mark spends two days going on family visits with experienced staff members, and discusses with them what they did and why. He role-plays some situations with other staff members, and gets some direct instruction from them. By the following week, when he's on his own, he feels he has a pretty good idea of what he needs to do, and how to go about it. And he knows that his training will continue.

Which situation would you rather be in, being thrown into the thick of things with no training or being trained to prepare for the work you're going to do?

21. What are PPHC and Gooseneck?

A. They are two companies that do similar business.

B. They are two organizations that do different community work.

C. They are two organizations that do similar community work.

22. Which degree does Elaine have?

A. Psychology degree.

B. Physiology degree.

C. Sociology degree.

23. Which of the following statements is true according to the passage?

A. Elaine has done this type of community work so her organization doesn't provide staff training.

B. Mark has a clear idea of his job after the training.

C. Mark knows his training comes to an end.

24. How is Mark trained to be prepared for his work?

A. Mark spends two days on family visits with experienced staff members and discuss with them.

B. Mark role-plays some situations with other staff members and gets some direct instruction from them.

C.Both A and B.

25. What is the main idea of the passage?

A. The importance of training.

B. Different training ways.

C. Elaine's and Mark's work experience.