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单选题
A technician is preparing to update the BIOS on a laptop. Which of the following should thetechnician do to prevent problems during the update?（）
A
Remove all of the memory
B
Plug in the AC adapter
C
Remove the hard drive and optical drive
D
Clear the partitions on the hard drive
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A software update was installed using the Apply option, however the update is no longer required. Which of the following procedures should be performed to remove the update?()
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A technician turns on a PC and before the computer boots up, the technician is prompted for apassword. The technician does not know the password. Which of the following can the techniciando to allow access to the PC?（） (Select TWO).A、Set the clear password jumper on the motherboardB、Enter the BIOS setup and select the clear password settingC、Remove the power cord from the power supply and then plug it back inD、Power cycle the PCE、Remove the CMOS battery for 15 minutes
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An administrator has just upgraded a server from non-hot plug storage to all hot plug storage. Theadministrator powers up the server， during POST the RAID controller is recognized but none of the drivelights flash. Which of the following should the administrator do FIRST to trouble shoot the problem？（）A、 Check the backplane cabling.B、 Check the server BIOS.C、 Update the RAID controller firmware.D、 Install the latest hard drive firmware.
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A technician accesses a corporate users hard drive and notices that there are inappropriate images in their My Documents folder. Accessing this kind of material is a clear violation of company policy. Which of the following should the technician do？ （）A、Confront the user and tell them to remove the material.B、Backup the files and delete them from the users folder.C、Inquire with the manager about policies and procedures.D、Ignore the files， this is the users personal documents folder.
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A technician receives a boot error message OS not found. Which of the following should thetechnician check? （）A、The boot order in the BIOSB、If Plug and Play is enabledC、If the computer is in Safe ModeD、If the BIOS is current
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A technician finished installing antivirus software. Which of the following should the technician perform NEXT?（）A、Run a full scan on the local disk.B、Remove infected files.C、Update antivirus signatures.D、Quarantine infected files
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A technician purchases a new 120 GB IDE hard disk to use in an old server as a swap drive. After adding the drive to the server， the technician discovers that the operating system does not detect the drive. After rebooting the server， the technician notices the drive is missing from POST and comes to the conclusion that the BIOS needs to be updated. The technician downloads the latest version of the BIOS update from the manufacturer website. Which action should the technician take next？（）A、 backup the BIOS configuration to use laterB、 install the BIOS update from a command promptC、 create a bootable floppy and copy the BIOS update tools to the floppyD、 read the manufacturer’s guidelines and recommendations on installing the update
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After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? （）A、Install a larger fan near the hard drive to cool the system.B、Clean the drive with compressed air and continue to use it.C、Remove and replace the drive.D、Apply more thermal compound and reseat the drive.
考题
A technician is preparing to update the BIOS on a laptop. Which of the following should thetechnician do to prevent problems during the update?（）A、Remove all of the memoryB、Plug in the AC adapterC、Remove the hard drive and optical driveD、Clear the partitions on the hard drive
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A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）A、Remove network connectionsB、Remove the RAMC、Self ground on the computer caseD、Disconnect power to PC
考题
Computers on the network are frequently infected with viruses, malware, worms and Trojans.Which of the following should Mike, a technician, update automatically to prevent future problems?（）A、Antivirus signaturesB、Antivirus enginesC、Malware enginesD、Virus encyclopedias
考题
A software update was installed using the Apply option, however the update is no longer required. Which of the following procedures should be performed to remove the update?（）A、Use the Reject optionB、Delete the update form the /usr/lpp directoriesC、Use the Force Overwrite option to re-install the earlier versionD、Commit the update and then remove the updated product filesets using SMIT
考题
单选题A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is thetechnician MOST likely using?（）A
PATAB
SATAC
Solid stateD
RAID
考题
单选题A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）A
Remove network connectionsB
Remove the RAMC
Self ground on the computer caseD
Disconnect power to PC
考题
单选题An administrator has just upgraded a server from non-hot plug storage to all hot plug storage. The administrator powers up the server, during POST the RAID controller is recognized but none of the drive lights flash. Which of the following should the administrator do FIRST to troubleshoot the problem?（）A
Check the backplane cabling.B
Check the server BIOS.C
Update the RAID controller firmware.D
Install the latest hard drive firmware
考题
单选题A technician purchases a new 120 GB IDE hard disk to use in an old server as a swap drive. After adding the drive to the server， the technician discovers that the operating system does not detect the drive. After rebooting the server， the technician notices the drive is missing from POST and comes to the conclusion that the BIOS needs to be updated. The technician downloads the latest version of the BIOS update from the manufacturer website. Which action should the technician take next？（）A
backup the BIOS configuration to use laterB
install the BIOS update from a command promptC
create a bootable floppy and copy the BIOS update tools to the floppyD
read the manufacturer’s guidelines and recommendations on installing the update
考题
单选题A technician accesses a corporate users hard drive and notices that there are inappropriate images in their My Documents folder. Accessing this kind of material is a clear violation of company policy. Which of the following should the technician do？ （）A
Confront the user and tell them to remove the material.B
Backup the files and delete them from the users folder.C
Inquire with the manager about policies and procedures.D
Ignore the files， this is the users personal documents folder.
考题
单选题An administrator has just upgraded a server from non-hot plug storage to all hot plug storage. Theadministrator powers up the server， during POST the RAID controller is recognized but none of the drivelights flash. Which of the following should the administrator do FIRST to trouble shoot the problem？（）A
Check the backplane cabling.B
Check the server BIOS.C
Update the RAID controller firmware.D
Install the latest hard drive firmware.
考题
单选题A technician receives a boot error message OS not found. Which of the following should thetechnician check? （）A
The boot order in the BIOSB
If Plug and Play is enabledC
If the computer is in Safe ModeD
If the BIOS is current
考题
单选题Computers on the network are frequently infected with viruses, malware, worms and Trojans.Which of the following should Mike, a technician, update automatically to prevent future problems?（）A
Antivirus signaturesB
Antivirus enginesC
Malware enginesD
Virus encyclopedias
考题
单选题A software update was installed using the Apply option, however the update is no longer required. Which of the following procedures should be performed to remove the update?（）A
Use the Reject optionB
Delete the update form the /usr/lpp directoriesC
Use the Force Overwrite option to re-install the earlier versionD
Commit the update and then remove the updated product filesets using SMIT
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