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A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?()

  • A、Agree with the user’s complaints
  • B、Clarify the user’s statements
  • C、Minimize the user’s criticism
  • D、Shadow the other technician on the next repair

参考答案

更多 “A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?()A、Agree with the user’s complaintsB、Clarify the user’s statementsC、Minimize the user’s criticismD、Shadow the other technician on the next repair” 相关考题
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