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单选题
Conducting a project kick-off in the plan phase provides which of the following customer benefits? Select exactly 1 answer(s) from the following:()。
A

ensure that it receives detailed network diagrams

B

reduce the risk of downtime due to facilities-related problems

C

ensure end-user support immediately after the launch of a new system

D

confirm project roles and responsibilities, as well as milestone dates


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考题 单选题Which design phase service component consists of developing a detailed, site-specific plan for implementing a new technology system or solution? Select exactly 1 answer(s) from the following:()。A Detailed Design DevelopmentB Systems Acceptance Test Plan DevelopmentC Staging PlanD Implementation Plan DevelopmentE Project Kick-off

考题 单选题In the design phase, which service component provides the customer with a comprehensive design? Select exactly 1 answer(s) from the following:()。A Implementation PlanB Detailed Design DevelopmentC Project Kick-offD Staging PlanE High-Level Design

考题 单选题Which definition best describes the staff training service component within the implement phase? Select exactly 1 answer(s) from the following:()。A improving the network management system and the performance and functionality of infrastructure operationsB providing a step-by-step plan that details the installation and service-commission tasks required in order to create a controlled-implementation environment that emulates a customer networkC developing and implementing a training plan using classes, workshops, or c-learning coursesD compiling a training manual for use in ongoing operationsE reducing the risk of downtime due to facilities-related problems

考题 单选题Which benefit can be obtained by using the configuration management service component in the operate phase? Select exactly 1 answer(s) from the following:()。A reduced operating costs, due to a consistent framework for making necessary changes in an efficient and accountable mannerB greater accuracy, completeness, and timeliness of network configuration informationC notification provided to interested parties regarding problems that have been identified, and a system that scales with customer requirementsD improved system service quality and fewer disruptions