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单选题
What happens if all CTI ports for the configured CTI Port Group are busy when a new call arrives?（）
A
Caller will receive network busy treatment.
B
Caller will receive ringing treatment.
C
CallManager will forward the call to the directory number configured for forward-on busy for this CTI Route Point in CallManager.
D
An exception is raised, but the call is accepted and processed.
E
CallManager will forward the caller to the directory number configured in IPCC Express for overflow
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更多 “单选题What happens if all CTI ports for the configured CTI Port Group are busy when a new call arrives?（）A Caller will receive network busy treatment. B Caller will receive ringing treatment. C CallManager will forward the call to the directory number configured for forward-on busy for this CTI Route Point in CallManager. D An exception is raised, but the call is accepted and processed. E CallManager will forward the caller to the directory number configured in IPCC Express for overflow” 相关考题
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A Ezonexam switch is configured with all ports assigned to VLAN 2. In addition, all ports are configured as full-duplex FastEthernet. What is the effect of adding switch ports to a new VLAN on this switch?A．The additions will create more collisions domains.B．IP address utilization will be more efficient.C．More bandwidth will be required than was needed previously.D．An additional broadcast domain will be created.E．The possibility that switching loops will occur will increase dramatically.
考题
What does the command udld reset accomplish？（）A、allows an UDLD port to automatically reset when it has been shutdownB、resets all UDLD enabled ports that have been shutdownC、removes all UDLD configurations from interfaces that were globally enabledD、removes all UDLD configurations from interfaces that were enabled per-port
考题
Switch R1 has been configured with the root guard feature. What statement is true if the spanning tree enhancement Root Guard is enabled？ （）A、 If BPDUs are not received on a non-designated port， the port is moved into the STP loop- inconsistent blocked stateB、 IF BPDUs are received on a PortFast enabled port， the port is disabled.C、 If superior BPDUs are received on a designated port， the interface is placed into the root- inconsistent blocked state.D、 If inferior BPDUs are received on a root port， all blocked ports become alternate paths to the root bride.
考题
Which of the following are automatically configured on the CallManager when entered on the CRS Application Administration?（）A、CTI port B、CTI Route Point C、agent skills D、JTAPI user E、CRS prompt language F、ASR provider
考题
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?（）A、CTI dialogue control port B、CTI Route Point C、dialogue group D、Call Control Group E、CTI Route Port F、CTI Route Point association with JTAPI User
考题
How are CTI ports in a CTI Port Group added on the CRS Server?（）A、They must be created in Cisco Unified CallManager in ascending order (i.e., 1001, 1002, and 1003) with no gaps or missing numbers in the group. B、They can be assigned as a range of ports in CRS Application Administration. C、They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the JTAPI user. D、They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the RM JTAPI user.
考题
In CRS Administration, when you add a JTAPI Call Control Group, what is created on the Cisco CallManager?（）A、CallManager Call Control Group B、CRS CTI Route Point C、CRS JTAPI User D、CTI ports E、CRS Call Control Group F、CTI Route Points and directory numbers
考题
What are the components of the JTAPI Subsystem?（）A、provider B、CTI ports C、call control groups D、CMT Dialog Control Group E、trigger F、RM provider
考题
What happens when the CRS Engine fails in a High-Availability CRS deployment? （）A、All activities fail over without any loss of data or dropping any calls. B、All current agent calls are dropped. C、All callers on active CTI ports are dropped. D、The standby CRS Engine starts, processing new calls immediately.
考题
What are the switch and bridge port characteristics of a layer two spanning-tree network that is fully converged?（）A、All switch and bridge ports are in the forwarding state.B、All switch and bridge ports are in the stand-by state.C、All switch and bridge ports are assigned as either root or designated ports.D、All switch and bridge ports are in either the forwarding or blocking state.E、All switch and bridge are either blocking or looping.
考题
The following was configured on a switch： Switch（config） # spanning-tree portfast bpdufilter default What is the effect of this configuration command？（）A、If BPDUs are received by a port configured for PortFast， they are ignored and none are sent.B、The command will enable BPDU filtering on all ports regardless of whether they are configured for BPDU filtering at the interface level.C、If BPDUs are received by a port configured for Portfast， the port will transition to forwarding state.D、If BPDUs are received by a port configured for PortFast， then PortFast is disabled and the BPDUs are processed normally.E、None of the other alternatives apply.
考题
What tool is used to estimate the hardware server resources required for an IPCC Express deployment?（）A、IPC Resource Calculator B、CTI Port Calculator C、Configuration and Ordering Tool D、CRS Applications Administration
考题
What is the maximum number of CTI ports for a Cisco Unified Contact Center Express 4.0 Standard deployment? （）A、150 B、200 C、300 D、varies based on the number of expansion servers used E、varies based on the number of applications configured
考题
What are two possible root causes of the Application Subsystem going into "partial service?" （）A、JTAPI User problem B、CTI Route Point problem C、CTI Port Group problem D、script problem E、application problem
考题
In a high-availability deployment, when the Cisco CRS Administrator adds a JTAPI Call Control Group with 100 CTI ports, how many device records will be added to the Cisco Unified CallManager database?（）A、CTI Ports are not added by the creation of a Call Control Group. B、CTI ports are no longer required to be added to the Cisco Unified CallManager database. C、100 devices will be added to the Cisco Unified CallManager database. D、200 devices will be added to the Cisco Unified CallManager database. E、It depends upon how many port groups these ports will be split into. F、It depends upon the number of server nodes within the Cisco Unified CallManager cluster.
考题
he Cisco Nexus 1000V Series Switches are virtual machine access switches that are an intelligent software switch implementation for VMware vSphere environments running the Cisco NX-OS Software operating system. Together with the VMware ESX hypervisor， the Nexus 1000V supports Cisco VN-Link server virtualization technology， which provides mobile virtual machine security and network policy for VMware View components， including the DHCP snooping feature. DHCP snooping is disabled on the Nexus 1000V by default. When the DHCP snooping feature is enabled on the Nexus 1000V， what are the default trust settings for the vEthernet and uplink ports？（） A、 All vEthernet ports are trusted， and all Ethernet ports such as uplinks and port channels are trusted.B、 All vEthernet ports are not trusted， and all Ethernet ports such as uplinks and port channels are not trusted.C、 All vEthernet ports are trusted and all Ethernet ports such as uplinks and port channels are not trusted.D、 All vEthernet ports are not trusted and all Ethernet ports such as uplinks and port channels are trusted.
考题
When configuring unified ports on a 5548 switch， which port ordering must be respected？（）A、 Fibre Channel ports must be configured from the first port in the module.B、 Ethernet ports must be configured from the last port in the module.C、 Fibre Channel ports must be configured from the last port in the module.D、 Ethernet ports must be configured from the first port in the module.
考题
What does a Layer 2 switch do if it receives a frame with a destination MAC address that is not found in its MAC address table?（）A、The frame is dropped.B、The frame is addressed with a broadcast MAC address and sent out all ports.C、The frame is sent out all ports except the receiving port.D、An ARP request is sent out all ports except the receiving port.E、A destination unreachable message is sent back to the source address.F、None of the above.
考题
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）A、150 B、200 C、300 D、Depends upon how many expansion servers are used E、Depends upon the number of applications configured
考题
单选题What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）A
150 B
200 C
300 D
Depends upon how many expansion servers are used E
Depends upon the number of applications configured
考题
单选题In CRS Administration, when you add a JTAPI Call Control Group, what is created on the Cisco CallManager?（）A
CallManager Call Control Group B
CRS CTI Route Point C
CRS JTAPI User D
CTI ports E
CRS Call Control Group F
CTI Route Points and directory numbers
考题
单选题What formula do you use to compute the number of IVR ports?（）A
Erlang B B
Erlang C C
AHT * BHCA D
VG ports + CTI ports
考题
单选题What is the maximum number of CTI ports for a Cisco Unified Contact Center Express 4.0 Standard deployment? （）A
150 B
200 C
300 D
varies based on the number of expansion servers used E
varies based on the number of applications configured
考题
单选题What happens when the CRS Engine fails in a High-Availability CRS deployment? （）A
All activities fail over without any loss of data or dropping any calls. B
All current agent calls are dropped. C
All callers on active CTI ports are dropped. D
The standby CRS Engine starts, processing new calls immediately.
考题
单选题How are CTI ports in a CTI Port Group added on the CRS Server?（）A
They must be created in Cisco Unified CallManager in ascending order (i.e., 1001, 1002, and 1003) with no gaps or missing numbers in the group. B
They can be assigned as a range of ports in CRS Application Administration. C
They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the JTAPI user. D
They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the RM JTAPI user.
考题
单选题Switch R1 has been configured with the root guard feature. What statement is true if the spanning tree enhancement Root Guard is enabled？ （）A
If BPDUs are not received on a non-designated port， the port is moved into the STP loop- inconsistent blocked stateB
IF BPDUs are received on a PortFast enabled port， the port is disabled.C
If superior BPDUs are received on a designated port， the interface is placed into the root- inconsistent blocked state.D
If inferior BPDUs are received on a root port， all blocked ports become alternate paths to the root bride.
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