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单选题
Bob, a technician, is troubleshooting a PC that intermittently does not power on. Which of the following tools would be the BEST choice to use to verify a possible cause? （）
A
Cable tester
B
Ohm meter
C
Field strength meter
D
PSU tester
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更多 “单选题Bob, a technician, is troubleshooting a PC that intermittently does not power on. Which of the following tools would be the BEST choice to use to verify a possible cause? （）A Cable testerB Ohm meterC Field strength meterD PSU tester” 相关考题
考题
When Bob, a technician, powers up a desktop PC, the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?()
A. The memory is failing.B. The CPU is overheating.C. The hard drive is not attached properly.D. The operating system is not installed.
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Which of the following switches for the FORMAT command line utility allows Bob, a technician, toformat a floppy disk the FASTEST?()
A./cB./qC./xD./v
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Bob, a support technician, is trying to locate a particular registry key using REGEDIT.EXE, on aWindows 2000 PC. Which of the following is the BEST method of doing this?()
A. Use the import function from the File menu.B. Use the find function in the Edit menu.C. Use the display binary data function in the View menu.D. Navigate through the registry sub-trees.
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A technician is renaming files on a PC from a command prompt and is currently in the root of driveC: Which of the following commands should the technician use to move to a different directory? ()
A.CDB.DIRC.MDD.RD
考题
The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）A. Verity full system functionalityB. Identify the main problem and question the userC. Document their findings, actions, and outcomesD. Escalate the issue to upper management
考题
When Bob, a technician, powers up a desktop PC, the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?（）A、The memory is failing.B、The CPU is overheating.C、The hard drive is not attached properly.D、The operating system is not installed.
考题
The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）A、Verity full system functionalityB、Identify the main problem and question the userC、Document their findings, actions, and outcomesD、Escalate the issue to upper management
考题
A customer, Bob, needs to be able to access the Internet while traveling. Which of the following could Jill, a technician, recommend to Bob?（）A、Cellular service with an adapter for Bob’s laptop.B、USB adapter with 802.11n capabilities for maximum speeds.C、A Bluetooth card to attach to multiple networks.D、Enable Wi-Fi so Bob can connect to any open network.
考题
On which of the following hard drive types must Bob, a technician, change the jumper setting to match the motherboard/cabling combination?（）A、SATAB、eSATAC、Solid stateD、PATA
考题
Which of the following is unsafe for a technician to use when troubleshooting or repairing a CRT monitor?（）A、Anti-static padB、Anti-static wrist strapC、Rubber glovesD、Multimeter
考题
After a technician came out and installed a new wireless router, one of the wired workstations began having problems connecting to the file server. This is only an intermittent problem. Which of the following actions will the technician MOST likely perform to resolve this problem?（）A、Change the router's SSIDB、Move the router's locationC、Check user permissionsD、Check the cable ends
考题
Bob, a technician, is troubleshooting a PC that intermittently does not power on. Which of the following tools would be the BEST choice to use to verify a possible cause? （）A、Cable testerB、Ohm meterC、Field strength meterD、PSU tester
考题
A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）A、Record the solution in the appropriate logs for future use.B、Ask the user who reported the issue what past documentation they have.C、Ask the user who reported the issue to explain the symptoms in detail.D、Record what steps should be taken to resolve the issue.
考题
A technician is renaming files on a PC from a command prompt and is currently in the root of driveC: Which of the following commands should the technician use to move to a different directory? （）A、CDB、DIRC、MDD、RD
考题
A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?（）A、Com+.logB、System LogC、Security LogD、Application Log
考题
A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue. Which of the following is MOST likely causing this PC’s issue?（）A、Faulty RAMB、240 volt Kitchen outletsC、Power BrownoutsD、Excessive Heat
考题
A technician is dispatched to install additional RAM in a computer. The technician unplugs thesystem from the power source, and removes the cover of the PC. Which of the following shouldthe technician do NEXT?（）A、Update the BIOS for compatibility.B、Put on an ESD strap.C、Use an anti-static bag to hold the RAM while installing.D、Clean out the PC with compressed air.
考题
A technician is troubleshooting a workstation that has the wrong time information. All workstations should be pointing to a central NTP server. Which of the following locations would the technician check to investigate error messages related to this issue?（）A、IIS logB、Application logC、System logD、Security log
考题
A technician is troubleshooting a lack of Internet connectivity affecting their entire office. The technician suspects the issue is with their Internet Service Provider failing to provide service.Which of the following command line tools should the technician use to BEST test this theory？（）A、tracertB、ipconfigC、netstatD、nslookup
考题
Which of the following switches for the FORMAT command line utility allows Bob, a technician, toformat a floppy disk the FASTEST?（）A、/cB、/qC、/xD、/v
考题
A technician arrives in Germany and discovers that when their PC is plugged into the outlet, nopower is received. Which of the following actions should the technician take to get the PC tooperate?（）A、Change the BIOS settings to the local timeB、Adjust the voltage selector switchC、Attach a 220 volt power strip from the current region to the PCD、Attach a 120 volt battery backup power supply to the PC
考题
单选题A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? （）A
Allow the user to demonstrate expertise.B
Do not argue; empathize with the user, and offer to help.C
Ask the user to watch as the technician diagnoses and corrects the problem.D
Document each of the steps to replicate at a later time.
考题
单选题Bob, a support technician, is trying to locate a particular registry key using REGEDIT.EXE, on aWindows 2000 PC. Which of the following is the BEST method of doing this?（）A
Use the import function from the File menu.B
Use the find function in the Edit menu.C
Use the display binary data function in the View menu.D
Navigate through the registry sub-trees.
考题
单选题A technician does not have power to a PC. Which of the following tools should the technician use to check for electricity?（）A
Cable testerB
Power supply testerC
Tone generatorD
Multimeter
考题
单选题A customer, Bob, needs to be able to access the Internet while traveling. Which of the following could Jill, a technician, recommend to Bob?（）A
Cellular service with an adapter for Bob’s laptop.B
USB adapter with 802.11n capabilities for maximum speeds.C
A Bluetooth card to attach to multiple networks.D
Enable Wi-Fi so Bob can connect to any open network.
考题
单选题Which of the following switches for the FORMAT command line utility allows Bob, a technician, toformat a floppy disk the FASTEST?（）A
/cB
/qC
/xD
/v
考题
单选题When Bob, a technician, powers up a desktop PC, the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?（）A
The memory is failing.B
The CPU is overheating.C
The hard drive is not attached properly.D
The operating system is not installed.
考题
多选题A technician turns on a PC and before the computer boots up, the technician is prompted for apassword. The technician does not know the password. Which of the following can the techniciando to allow access to the PC?（） (Select TWO).ASet the clear password jumper on the motherboardBEnter the BIOS setup and select the clear password settingCRemove the power cord from the power supply and then plug it back inDPower cycle the PCERemove the CMOS battery for 15 minutes
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