2021年商务英语考试信函写作如何礼貌表达诉求

发布时间：2021-08-08

在商务英语写作中，除了要注意意思表达清楚，还要注意一些细节，比如如何礼貌表达自己的商务诉求。今天51题库考试学习网就为大家介绍一下商务信函的礼貌表达方式，一起来看看吧。

1、切忌主客不分或模糊。

例子: Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.应改为：Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment.

2、句子不要零碎。

例子: He decided not to audit the last ten contracts. Because of our previous objections about compliance. 两个句子应该连在一起：He decided not to audit the last ten contracts because of our previous objections about compliance.

3、结构对称令人容易理解。

例子: The owner questioned the occupant\'s lease intentions and the fact that the contract had been altered with ink markings. 应改为: The owner questioned the occupant\'s lease intentions and ink alterations of the contract.

4、注意单复数形式正确。

例如: An authorized person must show that they have security clearance. 应改为 Authorized persons must show that they have security clearance.

5、动词和主语要呼应。

想想这两个句子的分别: 1. This is one of the public-relations functions that is under-budgeted. 2. This is one of the public-relations functions, which are under-budgeted.

6、时态和语气不要转换太多。

COURTESY译成"礼貌"。但是根据西方国家函电书籍作者普遍的看法，所谓COURTESY是"客气而又体谅人"的意思。有的作者还把 COURTESY和POLITENESS这两个同义词做了比较，认为：POLITENESS的客气只是表现在文章的语句上，而COURTESY则表现在对对方的"体谅"，例如：

a) We have received with many thanks your letter of Oct.7, and we take the pleasure of sending you latest catalog. We wish to draw your attention to a special offer, which we have made in it.

b) you will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of Oct.

怎样通过各种语言形式来表达COURTESY呢? 这样的形式很多，现在提供一些常见的供参考：

(一) 把命令变成请求的常用形式：

Please, Will you…….., Will you please……..,如：

a) Will you give us more detailed information on your requirement?

b) Will you please (kindly) let us hear from you on these two points?

(二) 虚拟式(Past Subjunctive From)如：

a) Would you compare our sample with the goods of other firms?

b) We would ask you to ship the goods by the first available vessel.

c) We wish you would let us have your reply soon.

d) This would seem to confirm our opinion.

e) We should be grateful if you would help us with your suggestion.

f) We think if advisable that you should accept this offer at this price.

g) We should(would) like you to let us know the exact amount.

h) Perhaps you might like to have a look at the actual goods.

i) We might be of some service to you in a similar case.

以上的b, f, g, 也可用 will, shall, may, 但是用Past Subjunctive Form则表示更客气和婉转些。

(三) 缓和用法(Mitigation)

为了缓和过分强调，常用: We are afraid, we would say, we may(or, might) say, we(would) think, it seems(or would seem) to us, we(would) suggest, as you are (or: may be) aware, as we need hardly point out等等表达法来缓和语气，如：

a) It was unwise of you to have done that. We would say that it was unwise of you to have done that.

b) You ought to have done it. It seems to us that you ought to have done it.

c) We cannot comply with your request.  We are afraid we cannot comply with your request.

d) Our products are the very best on the market. We might say that our products are the very best on the market.

e) You must keep the matter to yourselves.  You must, we would add, keep the matter to yourselves.

f) You must cut off your order in half We would suggest that you cut your order in half.

g) We have not yet had your reply. It appears that we have not yet had your reply.

以上就是2021年商务英语考试信函写作的礼貌表达方式，希望对各位考生有所帮助。大家以后在实际工作中，一定要注意这些商务细节，在清楚明确表达自己的诉求之外，也要注意礼貌用语。

下面小编为大家准备了 商务英语考试 的相关考题，供大家学习参考。

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