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（）seek to perform root cause investigation as to what is leading identified trends.
A.incident management
B.problem management
C.change management
D.knowledge management
B.problem management
C.change management
D.knowledge management
参考答案
参考解析
解析：翻译：（）寻求对导致确定趋势的根本原因进行调查。
A.事件管理
B.问题管理
C.变更管理
D.知识管理
问题管理寻求对导致确定趋势的根本原因进行调查。
A.事件管理
B.问题管理
C.变更管理
D.知识管理
问题管理寻求对导致确定趋势的根本原因进行调查。
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