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单选题
A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）
A
Advertisements
B
Resource consumption
C
A trojan infection
D
Unremoved viruses
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A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?()
A. Perform an antivirus program scanB. Boot the machine into Safe ModeC. Remove the machine from the networkD. Check for system security patches
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A user is trying to use Remote Desktop to connect to another computer on the LAN. Theconnection fails. The technician opens up a command prompt and types the following: “telnetcomputernamE. 3389” and also gets the same error message. Which of the following is the MOSTlikely cause of this error, assuming that the OS firewall has been disabled?（）A、The antivirus software is blocking the incoming connection.B、The ISP is blocking Remote Desktop at their end.C、The RDP connection has been configured to use a non-standard port.D、The telnet service has not been installed.
考题
A technician is building a Windows 2008 server and has installed a motherboard， processor， and power supply. Which of the following optical drives should the technician install？（）A、Flash DriveB、DVD-RWC、CD-ROMD、SSD
考题
A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?（）A、System logsB、Security logsC、Application logsD、Application installation logs
考题
A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）A、AdvertisementsB、Resource consumptionC、A trojan infectionD、Unremoved viruses
考题
A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use?（）A、224.0.0.1B、255.0.0.0C、255.255.0.0D、255.255.255.0
考题
A technician is attempting to remove a number of viruses from an infected system. The antivirus software in use is fully updated and has detected the viruses. However, a message stating that the file is in use appears when the technician tries to quarantine or delete the infected files. Which of the following can be done to resolve this issue?（）A、Change the permissions on the file.B、End the running process.C、Run the antivirus scan again.D、Use the command line to delete the file.
考题
A technician has a user that consistently picks up viruses and malware no matter what kind ofsoftware is installed to prevent infection. Which of the following should be a cost-effective logical step in preventing future infections?（）A、Place the user behind a high end NIPS device.B、Migrate the user to a Virtual Machine environment.C、Educate the user on browsing habits.D、Install multiple antivirus programs on the machine to decrease the chances for infection.
考题
A technician has just installed a new power supply into a desktop computer and now the computer will not turn on. Which of the following is the MOST likely cause?（）A、The voltage selector switch on the power supply is set incorrectly.B、The 3.3v power line is connected to the wrong input on the motherboard.C、The new power supply voltage rating is too high.D、The 12v power cord is installed incorrectly.
考题
A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).A、Boot into Safe ModeB、Replace the motherboardC、Uninstall the applicationD、Replace the hard driveE、Install more RAM
考题
On which of the following cables would a technician find a BNC connector installed?（）A、CAT6B、RG-6C、FiberD、CAT3
考题
A technician has just completed a CPU upgrade on a motherboard. Which of the following will MOST likely cause the PC not to boot?（）A、The technician used generic thermal paste.B、The processor had pins broken during installation.C、The memory is incompatible with the new CPU.D、An incorrect fan size was installed on the heatsink.
考题
A technician is installing a memory upgrade for a remote user. The technician notes that the machine is not reporting the correct amount of memory that was installed during the POST step. Which of the following actions should the technician perform FIRST?（）A、Replace the newly installed memory modules with another known-working unit.B、Remove and reseat the memory, and recheck the memory reported.C、Leave the configuration intact, and check cabling to ensure nothing was loose during the installation.D、Perform a BIOS upgrade on the machine.
考题
Computers on the network are frequently infected with viruses, malware, worms and Trojans.Which of the following should Mike, a technician, update automatically to prevent future problems?（）A、Antivirus signaturesB、Antivirus enginesC、Malware enginesD、Virus encyclopedias
考题
多选题A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).ABoot into Safe ModeBReplace the motherboardCUninstall the applicationDReplace the hard driveEInstall more RAM
考题
单选题A user is trying to use Remote Desktop to connect to another computer on the LAN. Theconnection fails. The technician opens up a command prompt and types the following: “telnetcomputernamE. 3389” and also gets the same error message. Which of the following is the MOSTlikely cause of this error, assuming that the OS firewall has been disabled?（）A
The antivirus software is blocking the incoming connection.B
The ISP is blocking Remote Desktop at their end.C
The RDP connection has been configured to use a non-standard port.D
The telnet service has not been installed.
考题
单选题A system administrator just completed an AIX installation but suspects that not all filesets installed completely. Which command should be run to verify that all filesets are completely installed？（）A
installpB
lslppC
lppchkD
oslevel
考题
单选题A technician has installed Windows Vista Ultimate and is setting up the Media Center. When the technician goes to watch TV, Media Center displays an error of no TV tuner installed. The TV tuner is installed with the correct drivers. Which of the following is the solution to the problem?（）A
TV tuner codec was not installed.B
Not enough RAM to support the TV tuner.C
Motherboard is faulty.D
Video card drivers are not installed.
考题
单选题A technician works for a company that has recently been affected by a virus. The virus entered the network by using port 6000. Port 6000 is used by an application located on a server. The technician has been asked to block this port on all servers and computers except for the one server which uses this port. Which of the following should the technician do？（）A
Update the antivirus applicationB
Install critical update security patchesC
Adjust the software firewall settingsD
Replace the current antivirus program
考题
单选题A user has just installed an application that is causing system instability and lock-ups and is not allowing a clean uninstall. To resolve this issue, the technician should:（）A
power cycle the system completely.B
run an on-demand virus scan.C
perform a system restore.D
check the installation event logs
考题
单选题On which of the following cables would a technician find a BNC connector installed?（）A
CAT6B
RG-6C
FiberD
CAT3
考题
单选题A technician finished installing antivirus software. Which of the following should the technician perform NEXT?（）A
Run a full scan on the local disk.B
Remove infected files.C
Update antivirus signatures.D
Quarantine infected files
考题
单选题A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?（）A
Perform an antivirus program scanB
Boot the machine into Safe ModeC
Remove the machine from the networkD
Check for system security patches
考题
单选题A technician has just installed a new power supply into a desktop computer and now the computer will not turn on. Which of the following is the MOST likely cause?（）A
The voltage selector switch on the power supply is set incorrectly.B
The 3.3v power line is connected to the wrong input on the motherboard.C
The new power supply voltage rating is too high.D
The 12v power cord is installed incorrectly.
考题
单选题A technician is building a Windows 2008 server and has installed a motherboard， processor， and power supply. Which of the following optical drives should the technician install？（）A
Flash DriveB
DVD-RWC
CD-ROMD
SSD
考题
单选题A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use?（）A
224.0.0.1B
255.0.0.0C
255.255.0.0D
255.255.255.0
考题
单选题A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）A
AdvertisementsB
Resource consumptionC
A trojan infectionD
Unremoved viruses
考题
单选题A technician has just completed a CPU upgrade on a motherboard. Which of the following will MOST likely cause the PC not to boot?（）A
The technician used generic thermal paste.B
The processor had pins broken during installation.C
The memory is incompatible with the new CPU.D
An incorrect fan size was installed on the heatsink.
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