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单选题
A user installed a Blu-Ray drive in their PC. The user reports that the new drive and their existing DVD-RW drive are not operating. Which of the following needs to be replaced?（）
A
Power supply
B
DVD-RW
C
Blu-Ray drive
D
Motherboard
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单选题A user reports that a newly installed external CD-RW is not working. Jill, a technician, is called and notes the user has the CD-RW drive, a flash disk, a rarely used external hard drive and a wireless network adapter plugged into an external USB hub. Which of the following is the MOST likely reason for the problem?（）A
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考题
单选题A new floppy drive was just installed into a PC. The drive powers on at system boot but the status LED does not turn off during operation. Which of the following is MOST likely the issue?（）A
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the server vendor’s FAQ websiteB
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考题
单选题A user installed a Blu-Ray drive in their PC. The user reports that the new drive and their existing DVD-RW drive are not operating. Which of the following needs to be replaced?（）A
Power supplyB
DVD-RWC
Blu-Ray driveD
Motherboard
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单选题MySQL is installed on a Linux server and has the following configuration: What is the purpose of changing ownership of datadir to the ‘mysql’ user?（）A
MySQL requires correct file ownership while remaining secureB
MySQL needs to be run as the root user, but file cannot be owned by itC
MySQL cannot be run as the root user
考题
单选题A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST？（）A
Check if the user account is lockedB
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考题
单选题An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?（）A
The system has a fragmented hard drive.B
The drive interface needs to be changed.C
The user has too many documents on the hard drive.D
The system page file has an issue.
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单选题A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）A
Agree with the user’s complaintsB
Clarify the user’s statementsC
Minimize the user’s criticismD
Shadow the other technician on the next repair
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单选题A user in your company network needs to encrypt a folder that is on her Windows 2000 Professional computer. Her computer has two drives: Drive C and Drive D. The folder that needs to be encrypted is located on Drive D. When the user attempts to encrypt the folder, no option for encryption can be found in the folder properties. What should you do to enable the user to encrypt the folder? （）A
Log on to her computer as an administrator， and then run the cipher/e command.B
Instruct the user to run the chipper/e command.C
Log on to her computer as an administrator， and then run the Secedit/enforce command.D
Instruct the user to run the Secedit/enforce command.E
Log on to her computer as an administrator， and then run the Convert d：/FS：NTFS command.
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单选题A standard user named User1 has a computer that runs Windows 7. You need to ensure that User1 can runWindows Easy Transfer. What should you do?（）A
Disable User Account Control （UAC）.B
Add User1 to the Administrators group.C
Configure User1 to have a complex password.D
Copy the support folder from the Windows 7 installation media to the local hard disk drive.
考题
单选题A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）A
Run the CHKDSK utilityB
Run the disk defragmenter utilityC
Increase the capacity on the system volumeD
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