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单选题
Your end user customer has not requested a ServicePac to cover the base unit and options they have purchased. What is a compelling reason to offer service？ （）
A
IBM ServicePacs remove a liability from you the reseller in the event of fire
B
IBM ServicePacs remove a liability from you the reseller in the event of flooding
C
IBM ServicePacs provide improved warranty coverage
D
Service just adds a layer of cost you do not need
E
all of the above
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更多 “单选题Your end user customer has not requested a ServicePac to cover the base unit and options they have purchased. What is a compelling reason to offer service？ （）A IBM ServicePacs remove a liability from you the reseller in the event of fireB IBM ServicePacs remove a liability from you the reseller in the event of floodingC IBM ServicePacs provide improved warranty coverageD Service just adds a layer of cost you do not needE all of the above” 相关考题
考题
You can successfully ping a Bridged 1483 customer‘s workstation from the local ERX. However, a remote ERX router in your network cannot ping that same device.What could be causing this problem?()
A. incorrect DSL network redistributionB. incorrect static host route configurationC. incorrect static customer route configurationD. incorrect default static route configuration on the end user
考题
A mainframe customer has requested a proposal to replace an existing storage system. Which information does Disk Magic provide?()
A. logical volume sizesB. cache usage by applicationC. storage processor utilizationD. disk capacity needed forFlashCopy
考题
Finally, ( ) we are switching to a new coupon-based system, we will be discontinuing the use of customer reward cards. Reassure customers that they can redeem points until the end of the year. Explain to customers that the coupon system will provide greater savings.
If a customer has any further questions, please refer him or her to the manager on duty.
Thank you for your hard work in recent weeks.
Sincerely,
GregA. although
B. unless
C. so
D. because
考题
An SMB customer requires a tower server with 2TB of internal storage. The customer has requested a low cost solution. What IBM System x server would satisfy this criteria？（）A、x3250B、x3200C、x3650D、x3400
考题
Which service component within the prepare phase recommends the appropriate technology strategy to address a business requirement of the customer？（）A、 identifying what a customer requires from a proposed solutionB、 analyzes the customer s business requirements and recommends the appropriate Cisco technologies to meet business requirementsC、 determining what end-user training a customer requiresD、 addressinga customer s physical requirements
考题
You are Cisco Channel Partner Account Manager. Which service component within the preparephase recommends the appropriate technology strategy to address a business requirement of the customer？（）A、 finding out what a customer requires from a proposed solutionB、 analyzes the customer’s business requirements and recommends the appropriate Cisco technologies to meet business requirementsC、 finding out what end-user training a customer requiresD、 finding out a customer’s physical requirements
考题
Which service component includes preparing for the Cisco Unified Communications customer demonstrations and presenting an overview of the applicable solutions（）A、Present an Overview of the DesignB、Conduct Administrator and End-User TraingingC、Customer EducationsD、Proof of concept
考题
Which service component within the prepare phase recommends the appropriate technology strategy to address a business requirement of the customer？ Select exactly 1 answer（s） from the following：（）。A、identifying what a customer requires from a proposed solutionB、analyzes the customers business requirements and recommends the appropriate Cisco technologies to meet business requirementsC、determining what end-user training a customer requiresD、addressing a customer’s physical requirements
考题
A user is attempting to connect to the network remotely using a laptop and dial-up. The user plugsthe cable into the only available laptop connection, but the connector is loose inside the port. TheMOST likely reason the connector is loose is the:（）A、RJ-11 connector needs to be re-crimpedB、User has plugged into the laptop's NIC portC、User has plugged the wrong end of the cable into the portD、RJ-11 connector needs to be replaced with an RJ-45 connector
考题
A customer has requested an initial proposal for two x346s to be used as file servers. They feel that using a direct attached DS4300 with ten 146GB drives will be more than sufficient storage space. They do not currently own any IBM equipment. An answer to which of the following questions would be of greatest benefit when looking to enhance the offering at minimal expense and ensure a good end user experience？（）A、Has a SATA drive expansion enclosure been considered for the DS4300？B、Is there a concern for overall disk subsystem I/O performance？C、Has an IBM Director Server been considered to monitor the environment？D、What will their storage requirements be over the next 12 months？
考题
A customer who is reducing their technical staff has requested an Intel server proposal from various vendors. Which of the following is most relevant to this proposal？（）A、Systems ManagementB、Grid ComputingC、Advanced Energy Manager （AEM）D、Remote KVM
考题
A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following？（）A、A solution sizing questionnaireB、Verify the customer has the proper racksC、A Technical Delivery AssessmentD、Verify the customer has enough cooling in the computer room
考题
A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）A、The customer used their IBM Customer NumberB、The customer has activated their base warrantyC、The customer purchased Remote Technical Support ServicepacD、The customer escalated the issue to the Duty Manager
考题
Why should an IBM Reseller offer IBM Services on every solution？（）A、If you do not offer it， IBM or someone else （perhaps your competitors） will.B、Protects the end user in the event there is a service issue.C、Protects the Reseller in the event the end user has a service issue.D、all of the above
考题
A mainframe customer has requested a proposal to replace an existing storage system. Which information does Disk Magic provide?（）A、logical volume sizesB、cache usage by applicationC、storage processor utilizationD、disk capacity needed forFlashCopy
考题
Your company has an Active Directory domain. A user attempts to log on to the domain from a client computer and receives the following message： "This user account has expired Ask your administrator to reactivate the account." You need to ensure that the user is able to log on to the domain. What should you do（）A、Modify the properties of the user account to set the account to never expire.B、Modify the properties of the user account to extend the Logon Hours setting.C、Modify the properties of the user account to set the password to never expire.D、Modify the default domain policy to decrease the account lockout duration.
考题
单选题An SMB customer requires a tower server with 2TB of internal storage. The customer has requested a low cost solution. What IBM System x server would satisfy this criteria？（）A
x3250B
x3200C
x3650D
x3400
考题
单选题A customer has requested an initial proposal for two x346s to be used as file servers. They feel that using a direct attached DS4300 with ten 146GB drives will be more than sufficient storage space. They do not currently own any IBM equipment. An answer to which of the following questions would be of greatest benefit when looking to enhance the offering at minimal expense and ensure a good end user experience？（）A
Has a SATA drive expansion enclosure been considered for the DS4300？B
Is there a concern for overall disk subsystem I/O performance？C
Has an IBM Director Server been considered to monitor the environment？D
What will their storage requirements be over the next 12 months？
考题
单选题Which service component includes preparing for the Cisco Unified Communications customer demonstrations and presenting an overview of the applicable solutions（）A
Present an Overview of the DesignB
Conduct Administrator and End-User TraingingC
Customer EducationsD
Proof of concept
考题
单选题A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）A
The customer used their IBM Customer NumberB
The customer has activated their base warrantyC
The customer purchased Remote Technical Support ServicepacD
The customer escalated the issue to the Duty Manager
考题
单选题A customer has requested a proposal for a p5-520 with AIX 5.2 and Sysback. There are no plans to run LPARs or Micro-Partitions on the p5-520 in the near future. The customer has asked the pSeries technical specialist to recommend anything else that may be needed. Which of the following should be recommended in this situation？（）A
HMCB
DVD-ROMC
Tape driveD
Network switch
考题
单选题A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following？（）A
A solution sizing questionnaireB
Verify the customer has the proper racksC
A Technical Delivery AssessmentD
Verify the customer has enough cooling in the computer room
考题
单选题You can successfully ping a Bridged 1483 customer's workstation from the local ERX. However, a remote ERX router in your network cannot ping that same device. What could be causing this problem?（）A
incorrect DSL network redistributionB
incorrect static host route configurationC
incorrect static customer route configurationD
incorrect default static route configuration on the end user
考题
单选题You are Cisco Channel Partner Account Manager. Which service component within the preparephase recommends the appropriate technology strategy to address a business requirement of the customer？（）A
finding out what a customer requires from a proposed solutionB
analyzes the customer’s business requirements and recommends the appropriate Cisco technologies to meet business requirementsC
finding out what end-user training a customer requiresD
finding out a customer’s physical requirements
考题
单选题An end user reports that their computer is not performing as fast as it used to and it shuts down unexpectedly. Which of the following is the MOST likely cause?（）A
Network data cables are damaged.B
Memory has become unseated.C
The user has defragmented the hard drive.D
Processor cooling fan is not functioning.
考题
单选题Which service component within the prepare phase recommends the appropriate technology strategy to address a business requirement of the customer？（）A
identifying what a customer requires from a proposed solutionB
analyzes the customer s business requirements and recommends the appropriate Cisco technologies to meet business requirementsC
determining what end-user training a customer requiresD
addressinga customer s physical requirements
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