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A new IBM x 3650 M3 customer has experienced support issues with problem resolution from their previous vendor. The biggest problem was with Microsoft applications failing intermittently. Which of the following IBM products covers this issue？（）
- A、IBM Hardware Standard Warranty
- B、Techline
- C、Tivoli Problem Resolution Manager（TPRM）
- D、RTS
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更多 “A new IBM x 3650 M3 customer has experienced support issues with problem resolution from their previous vendor. The biggest problem was with Microsoft applications failing intermittently. Which of the following IBM products covers this issue？（）A、IBM Hardware Standard WarrantyB、TechlineC、Tivoli Problem Resolution Manager（TPRM）D、RTS” 相关考题
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单选题A customer is looking at an Oracle eBusiness solution. They would like to know what hardware they will need for the solution. They have some preliminary information from Oracle, including hardware requirements and specifics for their environment. Which of the following should be done next?（）A
Configure a 2 node x3950 X5 B
Customer needs a System p server to support Oracle applications C
Download the Oracle eBusiness sizing questionnaire from IBM, fill out with customer and submit to IBM for System x sizing D
Configure a system that meets the minimum requirements
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单选题A customer is involved in an IBM critical situation （CritSit）. The customer recently installed iDATAPIex. The business partner has been assessed a significant penalty by IBM. Which of the following is the reason for this action by IBM？（）A
The business partner was required to perform a TDA and failed to do soB
The business partner recommended a nonworking configurationC
The business partner did not support the customer correctlyD
The business partner failed to sell Remote Technical Support （RTS）
考题
单选题A new IBM x 3650 M3 customer has experienced support issues with problem resolution from their previous vendor. The biggest problem was with Microsoft applications failing intermittently. Which of the following IBM products covers this issue？（）A
IBM Hardware Standard WarrantyB
TechlineC
Tivoli Problem Resolution Manager（TPRM）D
RTS
考题
单选题A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）A
The customer used their IBM Customer NumberB
The customer has activated their base warrantyC
The customer purchased Remote Technical Support ServicepacD
The customer escalated the issue to the Duty Manager
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