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单选题
A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first?()
A
The customer used their IBM Customer Number
B
The customer has activated their base warranty
C
The customer purchased Remote Technical Support Servicepac
D
The customer escalated the issue to the Duty Manager
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Design the solution and present it confidently so the customer does not question it.B
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Suggest to the customer to send their administrator to IBM System x training class to learn more about IBM Intel based servers.B
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Direct the customer to the IBM Web site to help with sizing and System x server models and types. Follow-up with the customer to answer any sizing question.
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考题
单选题A customer recently purchased a new x3550 M3 server and one of the hard drives has failed. The customer has a standard warranty. They called you asking for a replacement. Which action should the customer take?()A
Contact the IBM FTSS to replace the driveB
Contact the IBM CSR or SSR to replace the driveC
Order a replacement driveD
Contact IBM Service
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migrationB
collocationC
compressionD
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考题
单选题A customer is searching for a new, small business server. The customer is standardized on AMD and does not want to place the new server in a rack. Which IBM server will best fit this customers requirement? ()A
x3105B
x3200C
x3400D
x3455
考题
单选题An SMB customer requires a tower server with 2TB of internal storage. The customer has requested a low cost solution. What IBM System x server would satisfy this criteria?()A
x3250B
x3200C
x3650D
x3400
考题
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Install an RSA II Slimline card on the IBM server and configure to send email alertsB
Enable the IBM management option in Insight ManagerC
Install and configure a Director agent on the IBM serverD
Configure the systems management processor on the IBM server
考题
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zSeriesB
pSeriesC
iSeriesD
iSeries with IXA Adapter
考题
单选题What IBM resource helps to easily identify a business application that has been validated on IBM Systems?() NOTE:// Solutions that are in this resource represent applications that enable IBM Systems and verify, through customer experience, installing and running in a customer location.A
IBM Standalone Solutions Configuration Tool (SSCT)B
IBM Server ProvenC
IBM System x Reference Sheets (xREF)D
IBM Sizing Guides
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