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A user states that whenever they try to launch a certain installed application, they hear unusual whirring/clicking sounds from their machine and the application never loads. Which of the following components would a technician MOST likely need to replace?（）
- A、Hard Disk Drive
- B、Optical Drive
- C、Power Supply Unit
- D、Case Fan
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更多 “A user states that whenever they try to launch a certain installed application, they hear unusual whirring/clicking sounds from their machine and the application never loads. Which of the following components would a technician MOST likely need to replace?（）A、Hard Disk DriveB、Optical DriveC、Power Supply UnitD、Case Fan” 相关考题
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A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?（）A. TouchpadB. MotherboardC. KeyboardD. External pointing device
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A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?()
A. Perform an antivirus program scanB. Boot the machine into Safe ModeC. Remove the machine from the networkD. Check for system security patches
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A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?()
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A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?()
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A user states that whenever they try to launch a certain installed application, they hear unusual whirring/clicking sounds from their machine and the application never loads. Which of the following components would a technician MOST likely need to replace?（）A. Hard Disk DriveB. Optical DriveC. Power Supply UnitD. Case Fan
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An administrator wants to prevent users from plugging in their personal laptops and accessing the Internet without a member of the IT staff configuring the machine first. Which of the following would MOST likely be installed?（）A、Multilayer switchB、CSUC、Proxy serverD、IDS
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A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?（）A、Perform an antivirus program scanB、Boot the machine into Safe ModeC、Remove the machine from the networkD、Check for system security patches
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A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?（）A、TouchpadB、MotherboardC、KeyboardD、External pointing device
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A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）A、Run the CHKDSK utilityB、Run the disk defragmenter utilityC、Increase the capacity on the system volumeD、Convert to a dynamic drive on the system
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A user reports that they cannot cd to /tmp/application. A system administrator entered the following command： Is -Id /tmp/application drw-r-r- 4 root system 512 Jan 15 14：09 application Which of the following is the most likely cause of the problem（）A、The /tmp/application should be globally writable.B、The /tmp/application directory should be executable.C、The /tmp/application directory should be owned by the user.D、The /tmp/application directory should have the sticky bit set
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Which of the following commands would a technician MOST likely use to map a printer from aremote computer?（）A、NET USEB、IPCONFIGC、NSLOOKUPD、TRACERT
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Which of the following laptop components will MOST likely need replacing within the first threeyears of use?（）A、BatteryB、ProcessorC、MemoryD、Backlight
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A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?（）A、TonerB、Transfer rollerC、FuserD、Pickup assembly
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A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?（）A、System logsB、Security logsC、Application logsD、Application installation logs
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A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）A、Task ManagerB、Device ManagerC、DEFRAGD、Event Viewer
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A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）A、AdvertisementsB、Resource consumptionC、A trojan infectionD、Unremoved viruses
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A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer. Which of the following would be another way for the user to send the Remote Assistance invitation？ （）A、Configuring the Windows Firewall exceptions.B、Using Windows Messenger.C、Configuring My Network Places.D、Using Internet Explorer.
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A user states they receive a message Boot device not found half of the time they boot their system.Which of the following is the MOST likely cause? （）A、A dead CMOS batteryB、The OS is not installed on the hard driveC、A faulty RAMD、A faulty HDD connection
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A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).A、Boot into Safe ModeB、Replace the motherboardC、Uninstall the applicationD、Replace the hard driveE、Install more RAM
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Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?（）A、The user is using a PostScript driver.B、The printer is not on the HCL.C、The user does not have the appropriate permissions to print.D、The printer driver is not installed on the terminal server.
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Which of the following tools would a technician use to map a drive to a user’s machine?（）A、SSHB、NETUSEC、NETSTATD、SSL
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A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?（）A、Replace the print rollerB、Reset to factory defaultsC、Replace the wristband rollD、Clean the heating assembly
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A technician is installing a memory upgrade for a remote user. The technician notes that the machine is not reporting the correct amount of memory that was installed during the POST step. Which of the following actions should the technician perform FIRST?（）A、Replace the newly installed memory modules with another known-working unit.B、Remove and reseat the memory, and recheck the memory reported.C、Leave the configuration intact, and check cabling to ensure nothing was loose during the installation.D、Perform a BIOS upgrade on the machine.
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单选题A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?（）A
System logsB
Security logsC
Application logsD
Application installation logs
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单选题A user states they receive a message Boot device not found half of the time they boot their system.Which of the following is the MOST likely cause? （）A
A dead CMOS batteryB
The OS is not installed on the hard driveC
A faulty RAMD
A faulty HDD connection
考题
单选题Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?（）A
The user is using a PostScript driver.B
The printer is not on the HCL.C
The user does not have the appropriate permissions to print.D
The printer driver is not installed on the terminal server.
考题
单选题A user reports that they cannot cd to /tmp/application. A system administrator entered the following command： Is -Id /tmp/application drw-r-r- 4 root system 512 Jan 15 14：09 application Which of the following is the most likely cause of the problem（）A
The /tmp/application should be globally writable.B
The /tmp/application directory should be executable.C
The /tmp/application directory should be owned by the user.D
The /tmp/application directory should have the sticky bit set
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