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A technician is dispatched to a malware infected system. Upon arrival, the technician notices themalware’s pop-up on the screen. Which of the following boot methods would the technician utilize?（）
- A、Reboot in Safe Mode
- B、Reboot in Recovery Console
- C、Reboot in Last Known Good Configuration
- D、Reboot in System Debug Mode
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更多 “A technician is dispatched to a malware infected system. Upon arrival, the technician notices themalware’s pop-up on the screen. Which of the following boot methods would the technician utilize?（）A、Reboot in Safe ModeB、Reboot in Recovery ConsoleC、Reboot in Last Known Good ConfigurationD、Reboot in System Debug Mode” 相关考题
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A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?()
A. Perform an antivirus program scanB. Boot the machine into Safe ModeC. Remove the machine from the networkD. Check for system security patches
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A technician is dispatched to a malware infected system. Upon arrival, the technician notices themalware’s pop－up on the screen. Which of the following boot methods would the technician utilize?()
A. Reboot in Safe ModeB. Reboot in Recovery ConsoleC. Reboot in Last Known Good ConfigurationD. Reboot in System Debug Mode
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A technician installs a CD-RW drive with a feature that enables the drive to write labels directly onto the disk. The computer will burn disks but will not write labels. Which of the following should the technician do NEXT?（）A. Reboot the computerB. Remove the drive and reinstallC. Install the device driverD. Flash the BIOS
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A technician needs to manage a switch by using the management port on the back of the switch.Which of the following cables would the technician use?()
A.StraightB.ConsoleC.CrossoverD.Loopback
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A technician would like to load an operating system CD on startup. Which of the following settings would a technician change in the BIOS?()
A. Enable TPMB. Enable BIOS passwordC. Disable TPMD. Boot sequence
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A technician needs to manage a switch by using the management port on the back of the switch.Which of the following cables would the technician use?（）A、StraightB、ConsoleC、CrossoverD、Loopback
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Which of the following should a technician do FIRST to troubleshoot a users network connectivity problem？（）A、Run TRACERT from the users workstation.B、Start with the Last Known Good Configuration and reboot the computer.C、Replace the network interface card （NIC）.D、PING the users workstation.
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A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?（）A、Perform an antivirus program scanB、Boot the machine into Safe ModeC、Remove the machine from the networkD、Check for system security patches
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A Windows XP system has been badly infected with malware. The technician notices that the malware is making repeated attempts to broadcast over the network from activity seen on the local firewall. Which of the following Windows XP startup options would be the SAFEST way to remove the malware?（）A、Use the Safe Mode with Networking optionB、Use the Safe Mode optionC、Use the Enable Boot Logging optionD、Use the Last Known Good Configuration option
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A technician is attempting to configure Windows XP Media Center on a desktop from a CD. The message that comes up on the screen says ‘Missing NTLDR press any key to reboot’. Which of the following should the technician do NEXT?（）A、Replace the video card with a compatible one.B、Check the Windows XP Hardware Compatibility List.C、Verify the boot order in the BIOS.D、Install Windows XP RC2 first, then upgrade to Windows XP Media Center.
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A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?（）A、The technician plugged a USB 2.0 device into a USB 1.1 port.B、The technician needs to reboot the computer for the device to work.C、The technician plugged a USB 1.1 device into a USB 2.0 port.D、The front panel connectors are not plugged into the motherboard.
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A technician installs a CD-RW drive with a feature that enables the drive to write labels directly onto the disk. The computer will burn disks but will not write labels. Which of the following should the technician do NEXT?（）A、Reboot the computerB、Remove the drive and reinstallC、Install the device driverD、Flash the BIOS
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After installing a new video card, the computer loads Windows and continuously reboots. Which of the following would be the FIRST step that a technician should take?（）A、Run CHKDSKB、Boot to ERDC、Run MSCONFIGD、Go into Safe Mode
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A technician would like to load an operating system CD on startup. Which of the following settings would a technician change in the BIOS?（）A、Enable TPMB、Enable BIOS passwordC、Disable TPMD、Boot sequence
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A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?（）A、Disable port forwarding on the router.B、Reboot to Safe Mode and see if the Internet is accessible.C、Format the machine and reinstall the OS.D、Check the web browser’s proxy settings.
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A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST？（）A、Reboot the computer.B、Replace the touchpad.C、Clean the touchpad.D、Update the driver.
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Mike, a technician, is working on several workstations and needs to continuously investigatesystems so he knows when the workstations reboot. Which of the following commands could beused?（）A、ping -l 9999B、tracert -dC、ping -tD、tracert -h 9999
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A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).A、Boot into Safe ModeB、Replace the motherboardC、Uninstall the applicationD、Replace the hard driveE、Install more RAM
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After moving files from one folder to another, the technician cannot access them. Which of the following MUST the technician do to regain access to these files?（）A、In folder options, select show hidden files and folders.B、Perform the transfer again.C、Reboot the system; access will be reset automatically.D、Take ownership of the files.
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A technician has replaced a video card with another manufacturer’s video card. The driverinstallation does not complete. Which of the following steps should the technician take FIRST?（）A、Roll back the driver.B、Install the original video card and reboot.C、Delete the monitor.D、Remove the video card and reboot.
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A technician is servicing a customer’s color laser printer and notices excess toner in the printer.Which of the following tools would BEST assist the technician in removing the excess toner?（）A、Damp towelB、Compressed airC、Alcohol wipeD、Computer vacuum
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A technician is working on a PC that may have malware. Which of the following should thetechnician try FIRST?（）A、Educate the end user about how a computer becomes infected.B、Perform a clean install of the OS.C、Boot the PC in Safe Mode.D、Quarantine all infected files.
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Computers on the network are frequently infected with viruses, malware, worms and Trojans.Which of the following should Mike, a technician, update automatically to prevent future problems?（）A、Antivirus signaturesB、Antivirus enginesC、Malware enginesD、Virus encyclopedias
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单选题A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?（）A
The technician plugged a USB 2.0 device into a USB 1.1 port.B
The technician needs to reboot the computer for the device to work.C
The technician plugged a USB 1.1 device into a USB 2.0 port.D
The front panel connectors are not plugged into the motherboard.
考题
单选题A technician is dispatched to a malware infected system. Upon arrival, the technician notices themalware’s pop-up on the screen. Which of the following boot methods would the technician utilize?（）A
Reboot in Safe ModeB
Reboot in Recovery ConsoleC
Reboot in Last Known Good ConfigurationD
Reboot in System Debug Mode
考题
单选题A technician is working on a PC that may have malware. Which of the following should thetechnician try FIRST?（）A
Educate the end user about how a computer becomes infected.B
Perform a clean install of the OS.C
Boot the PC in Safe Mode.D
Quarantine all infected files.
考题
单选题Computers on the network are frequently infected with viruses, malware, worms and Trojans.Which of the following should Mike, a technician, update automatically to prevent future problems?（）A
Antivirus signaturesB
Antivirus enginesC
Malware enginesD
Virus encyclopedias
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