Does everyone in your office always agree all the time? When someone makes a suggestion, does everyone just smile and nod in agreement? When you bring forward an idea, do people just accept it? Well, if you answered“yes”to any of these questions, you are in an extremely unusual workplace. People are people. And people butt heads. They disagree, they argue, and they fight. You can't get around it. But you can learn to deal with it.

To hold your own, you need to learn how to argue effectively. If you've got an opinion, you need to defend it. And if you have a problem with something a colleague has done, you need to let them know. This can make for some difficult discussions and meetings, but this is just a part of life and business.

So how can you argue effectively? Well, you need several skills.

21. From the first paragraph we can know that in the office().

A. people sometimes argue

B. people always agree

C. people always get around it

22. "And people butt head" means().

A. people hit you with the top of their head

B. people dislike each other

C. people don't always agree well with each other

23. The writer suggests that if you get an opinion, you need to().

A. get around it

B. learn how to deal with it

C. argue in support of it

24. You need several skills to().

A. let your colleagues know

B. argue effectively

C. make for discussions and meetings

25. The main point of this passage is about().

A. the fact of disagreement and argument in the office

B. how to avoid disagreement and argument in the office

C. how to argue effectively in the office