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单选题
What is the maximum number of CTI ports for a Cisco Unified Contact Center Express 4.0 Standard deployment? （）
A
150
B
200
C
300
D
varies based on the number of expansion servers used
E
varies based on the number of applications configured
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How are CTI ports in a CTI Port Group added on the CRS Server?（）A、They must be created in Cisco Unified CallManager in ascending order (i.e., 1001, 1002, and 1003) with no gaps or missing numbers in the group. B、They can be assigned as a range of ports in CRS Application Administration. C、They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the JTAPI user. D、They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the RM JTAPI user.
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In CRS Administration, when you add a JTAPI Call Control Group, what is created on the Cisco CallManager?（）A、CallManager Call Control Group B、CRS CTI Route Point C、CRS JTAPI User D、CTI ports E、CRS Call Control Group F、CTI Route Points and directory numbers
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Where are CTI route points added or configured for Cisco Unified Contact Center Express? （）A、Cisco Unified CallManager Device ConfigurationB、Cisco Unified Contact Center Express Directory Management C、Cisco Supervisor Desktop D、Cisco CRS Administration, JTAPI Trigger Creation E、Cisco Unified Contact Center Express Media Subsystem
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What is the maximum number of CTI ports for a Cisco Unified Contact Center Express 4.0 Standard deployment? （）A、150 B、200 C、300 D、varies based on the number of expansion servers used E、varies based on the number of applications configured
考题
In a high-availability deployment, when the Cisco CRS Administrator adds a JTAPI Call Control Group with 100 CTI ports, how many device records will be added to the Cisco Unified CallManager database?（）A、CTI Ports are not added by the creation of a Call Control Group. B、CTI ports are no longer required to be added to the Cisco Unified CallManager database. C、100 devices will be added to the Cisco Unified CallManager database. D、200 devices will be added to the Cisco Unified CallManager database. E、It depends upon how many port groups these ports will be split into. F、It depends upon the number of server nodes within the Cisco Unified CallManager cluster.
考题
What is the maximum number of concurrently logged-in agents for a Cisco Unified Contact Center Express Standard deployment? （）A、75 B、150 C、200 D、300
考题
Which Cisco CRS 4.0 server configuration task enables the Cisco CRS server to fail over to a secondary Cisco Unified CallManager when the primary Cisco Unified CallManager fails?（）A、The LDAP directory must have a secondary profile configured. B、No special configuration is required. Cisco Unified CallManager maintains the failover. C、The JTAPI provider on the Cisco CRS server must be configured with the secondary Cisco Unified CallManager IP address following the primary Cisco Unified CallManager IP address. D、There must be a second JTAPI user configured with an alternate range of CTI ports.
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单选题What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）A
150 B
200 C
300 D
Depends upon how many expansion servers are used E
Depends upon the number of applications configured
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单选题What is the maximum number of network locales that can be configured for any one Cisco Unified CallManager Express when using the cnf-file perphone command?（）A
1 B
2 C
4 D
5E
a number equal to the number of languages supported by Cisco Unity Express F
a number equal to the number of languages supported by Cisco Unity CallManager Express
考题
单选题What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）A
10 seconds B
30 seconds C
45 seconds D
60 seconds
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单选题What is the first step that you would use Cisco Product Advisor for when selecting a router for an Edge solution？（）A
determine types of protocols to be supportedB
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select the number of WAN ports requiredD
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考题
单选题What is the first step that you would use Cisco Product Advisor for when selecting a router for an Edge solution?（）A
determine types of protocols to be supportedB
determine the environment in which the router will be usedC
select the number of WAN ports requiredD
select the number of LAN ports required
考题
单选题What is the maximum number of servers possible in a Cisco Unified Contact Center Express 4.0 cluster, excluding ASR/TTS servers?（）A
6 B
8 C
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考题
单选题What formula do you use to compute the number of IVR ports?（）A
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Erlang C C
AHT * BHCA D
VG ports + CTI ports
考题
单选题What is the maximum number of CTI ports for a Cisco Unified Contact Center Express 4.0 Standard deployment? （）A
150 B
200 C
300 D
varies based on the number of expansion servers used E
varies based on the number of applications configured
考题
单选题What is the Cisco collaboration per-person licensing option that simplifies purchasing and provides customers with maximum flexibility?（）A
Cisco User Connect LicensingB
Cisco Unified Workspace LicensingC
Cisco Unified Communications Software SubscriptionD
Cisco Unified Collaboration Licensing
考题
单选题How are CTI ports in a CTI Port Group added on the CRS Server?（）A
They must be created in Cisco Unified CallManager in ascending order (i.e., 1001, 1002, and 1003) with no gaps or missing numbers in the group. B
They can be assigned as a range of ports in CRS Application Administration. C
They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the JTAPI user. D
They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the RM JTAPI user.
考题
单选题In a high-availability deployment, when the Cisco CRS Administrator adds a JTAPI Call Control Group with 100 CTI ports, how many device records will be added to the Cisco Unified CallManager database?（）A
CTI Ports are not added by the creation of a Call Control Group. B
CTI ports are no longer required to be added to the Cisco Unified CallManager database. C
100 devices will be added to the Cisco Unified CallManager database. D
200 devices will be added to the Cisco Unified CallManager database. E
It depends upon how many port groups these ports will be split into. F
It depends upon the number of server nodes within the Cisco Unified CallManager cluster.
考题
单选题Which Cisco CRS 4.0 server configuration task enables the Cisco CRS server to fail over to a secondary Cisco Unified CallManager when the primary Cisco Unified CallManager fails?（）A
The LDAP directory must have a secondary profile configured. B
No special configuration is required. Cisco Unified CallManager maintains the failover. C
The JTAPI provider on the Cisco CRS server must be configured with the secondary Cisco Unified CallManager IP address following the primary Cisco Unified CallManager IP address. D
There must be a second JTAPI user configured with an alternate range of CTI ports.
考题
单选题What is the maximum number of concurrently logged-in agents for a Cisco Unified Contact Center Express Standard deployment? （）A
75 B
150 C
200 D
300
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