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Acustomer‘splantmaintenancemanagerinvitesasolutionadvisortodiscussEnterpriseAssetManagementingeneralandhowitmighthelpthemaintenancegroupworkmoreeffectivelyandefficiently.Whatshouldthesolutionadvisordointhefirstmeetingwiththeplantmaintenancemanager?（）
A.Asktheplantmaintenancemanageraboutthecompany‘shistory,competition,andmarketvalue.
B.Asktheplantmaintenancemanagerabouttheirbackground,education,andprofessionalexperience.
C.Asktheplantmaintenancemanageraboutcurrentsystemsinuse,issueswiththesystem,andkeyareaswherethemanagerwantstoseeimprovements.
D.Asktheplantmaintenancemanageraboutthenumberofemployees,unionrepresentation,andhowIBMMaximoAssetManagementcanrepresentemployeesandtheirskillsets.
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更多 “ Acustomer‘splantmaintenancemanagerinvitesasolutionadvisortodiscussEnterpriseAssetManagementingeneralandhowitmighthelpthemaintenancegroupworkmoreeffectivelyandefficiently.Whatshouldthesolutionadvisordointhefirstmeetingwiththeplantmaintenancemanager?（）A.Asktheplantmaintenancemanageraboutthecompany‘shistory,competition,andmarketvalue.B.Asktheplantmaintenancemanagerabouttheirbackground,education,andprofessionalexperience.C.Asktheplantmaintenancemanageraboutcurrentsystemsinuse,issueswiththesystem,andkeyareaswherethemanagerwantstoseeimprovements.D.Asktheplantmaintenancemanageraboutthenumberofemployees,unionrepresentation,andhowIBMMaximoAssetManagementcanrepresentemployeesandtheirskillsets. ” 相关考题
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3 Johan, a public limited company, operates in the telecommunications industry. The industry is capital intensive withheavy investment in licences and network infrastructure. Competition in the sector is fierce and technologicaladvances are a characteristic of the industry. Johan has responded to these factors by offering incentives to customersand, in an attempt to acquire and retain them, Johan purchased a telecom licence on 1 December 2006 for$120 million. The licence has a term of six years and cannot be used until the network assets and infrastructure areready for use. The related network assets and infrastructure became ready for use on 1 December 2007. Johan couldnot operate in the country without the licence and is not permitted to sell the licence. Johan expects its subscriberbase to grow over the period of the licence but is disappointed with its market share for the year to 30 November2008. The licence agreement does not deal with the renewal of the licence but there is an expectation that theregulator will grant a single renewal for the same period of time as long as certain criteria regarding network buildquality and service quality are met. Johan has no experience of the charge that will be made by the regulator for therenewal but other licences have been renewed at a nominal cost. The licence is currently stated at its original cost of$120 million in the statement of financial position under non-current assets.Johan is considering extending its network and has carried out a feasibility study during the year to 30 November2008. The design and planning department of Johan identified five possible geographical areas for the extension ofits network. The internal costs of this study were $150,000 and the external costs were $100,000 during the yearto 30 November 2008. Following the feasibility study, Johan chose a geographical area where it was going to installa base station for the telephone network. The location of the base station was dependent upon getting planningpermission. A further independent study has been carried out by third party consultants in an attempt to provide apreferred location in the area, as there is a need for the optimal operation of the network in terms of signal qualityand coverage. Johan proposes to build a base station on the recommended site on which planning permission hasbeen obtained. The third party consultants have charged $50,000 for the study. Additionally Johan has paid$300,000 as a single payment together with $60,000 a month to the government of the region for access to the landupon which the base station will be situated. The contract with the government is for a period of 12 years andcommenced on 1 November 2008. There is no right of renewal of the contract and legal title to the land remains withthe government.Johan purchases telephone handsets from a manufacturer for $200 each, and sells the handsets direct to customersfor $150 if they purchase call credit (call card) in advance on what is called a prepaid phone. The costs of selling thehandset are estimated at $1 per set. The customers using a prepaid phone pay $21 for each call card at the purchasedate. Call cards expire six months from the date of first sale. There is an average unused call credit of $3 per cardafter six months and the card is activated when sold.Johan also sells handsets to dealers for $150 and invoices the dealers for those handsets. The dealer can return thehandset up to a service contract being signed by a customer. When the customer signs a service contract, thecustomer receives the handset free of charge. Johan allows the dealer a commission of $280 on the connection of acustomer and the transaction with the dealer is settled net by a payment of $130 by Johan to the dealer being thecost of the handset to the dealer ($150) deducted from the commission ($280). The handset cannot be soldseparately by the dealer and the service contract lasts for a 12 month period. Dealers do not sell prepaid phones, andJohan receives monthly revenue from the service contract.The chief operating officer, a non-accountant, has asked for an explanation of the accounting principles and practiceswhich should be used to account for the above events.Required:Discuss the principles and practices which should be used in the financial year to 30 November 2008 to accountfor:(a) the licences; (8 marks)
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Acustomer’sSANenvironmenthasundergonesignificantgrowthoverthepasttwoyears.Theyhavealsosufferedahighturnoverratewithadministrativepersonnel.ThecustomerhasaskedastoragespecialistforhelpindocumentingandunderstandingtheirchangingSANenvironment.Theabilitytomakeconfigurationchangestodeviceswouldbeaplus.Whichtoolshouldthestoragespecialistsuggest（）A.TivoliStorageProductivityCenterFabricManagerB.TivoliStorageProductivityCenterBasicEditionC.IBMTivoliNetViewD.DiskMagic
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Acustomer’snewIBMSystemStorageDS8000mustberaisedbytwofloorsinthebuildingtoplaceitinthecomputerroom.Inordertosimplifythephysicaldelivery,thestoragespecialistasksfor()
A.aquotationforextradeliveryservicesB.theadditiontotheconfigurationofthefeatureShippingweightreductionatnochargeC.anorderoftheDS8000withtheminimumnumberofdrivesetsallowedandanMESorderfortheremainingdrivesetsneededD.anRPQordertoreceiveframesanddrivesetsseparately
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Acustomer’snewrackcontains12xp655servers.ThecustomercurrentlyhasanHMCwithone128-portasyncadapterwitharackmounted16-portRAN.TheHMCisalreadyattachedtotwopSeriesp630s.Whatupgrades，ifany，areneededtotheHMCtosupportthenewp655servers？（）A.Noupgradesareneeded.B.Addanother16-portRAN.C.Addan8-portasyncadapter.D.Addanadditional128-portadapter.
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Acustomer’ssupporttechnicianfinishedinstallingtheirnewx366serverrunningWindows2003EnterpriseServerandtheIBMDirectoragent.ThecustomerappliedthelatestBIOSandfirmwaredriversavailableontheWebforthesystem.Theproblemisthatthex366runsforafewminutesandthenrebootsitself.Whichofthefollowingshouldbecheckedfirst？（）A.ConfiguretheboxwithRAID-1andnotRAID-5.B.DisableHyperthreadingfeatureonthemachine.C.EnsuretheWatchdogtimersontheRSA-IIaredisabled.D.ReplacetheWindowsNTLDRfileontherootpartitionfromanothercopyoftheWindowsOSfiles.
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Acustomer’ssmallheterogeneousenterprisehasgrownovertimetomorethan500clientsystems,andtheadministratorcannotaddnewserverstothemanagementdatabase.Whichofthefollowingisthemostlikelysourceoftheproblem?()
A.Themanagementserverhasreacheditssizelimitation.B.Additionalagentlicensesmustbepurchased.C.TheCPUandMemoryrequirementsneedtobeupgraded.D.ThedefaultJETdatabasehasreacheditssizelimitation.
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Acustomer has requested an IBM System Storage DS8300 system for a new Exchange 2003 email solution to meet the following requirements： - 20% yearly growth - 25，000 mail boxes - approximately 50/50 mix of read/write operations The storage specialist has used Capacity Magic to calculate a base configuration of 46.7 TB raw capacity， 64 GB cache， and 24 ports for the DS8300. The storage specialist has been asked to model this configuration using the expected workload to verify that it is a viable solution. What is needed to start modeling（）A、73GB 15k rpm drivesB、the amount of IOPS per mail boxC、the number of servers running ExchangeD、the Jetstress tool to emulate the Exchange environment
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Acustomer RFP requires installation of an open system SAN and migration of 40 TBs currently residing on ten UNIX servers （on native server disk）. The Service Level Agreement （SLA） requires no more than five minutes per week of planned downtime for backup. Which IBM System Storage solution should the sales specialist propose（）A、an IBM System Storage DS8100 with TS1120 Tape DriveB、an IBM System Storage DS8100 with FlashCopyC、an IBM System Storage DS6800 with TS7510 Virtualization EngineD、an IBM System Storage DS6800 with FlashCopy
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单选题The customer is planning a new IBM System Storage DS5020 using iSCSI and direct attachedfibre channel connectivity in a redundant configuration. The customer is planning to set up adisaster recovery solution in the near future by using Enhanced Remote Mirroring. Which of thefollowing considerations are critical for this customer？（）A
customer must reconfigure aniSCSI port for mirroringB
customer must set up a fabric and dedicate port 4 for disaster recoveryC
customer must set up a fabric and dedicate port 2 for disaster recoveryD
replication is not possible with the DS5020， they must consider the DS5300
考题
单选题Acustomer RFP requires installation of an open system SAN and migration of 40 TBs currently residing on ten UNIX servers （on native server disk）. The Service Level Agreement （SLA） requires no more than five minutes per week of planned downtime for backup. Which IBM System Storage solution should the sales specialist propose（）A
an IBM System Storage DS8100 with TS1120 Tape DriveB
an IBM System Storage DS8100 with FlashCopyC
an IBM System Storage DS6800 with TS7510 Virtualization EngineD
an IBM System Storage DS6800 with FlashCopy
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单选题The sales team has just sold the first pSeries solution to a Windows NT customer. The team has identified concerns with a non-existent backup strategy and some workable environmental issues. In addition to these concerns，what other major concern should be considered？（）A
Customer skill levelB
Hardware availabilityC
Lack of executive sponsorshipD
Hardware and software compatibility
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单选题Which Cisco collaboration product line will reduce TCO. Improve the user experience and productivity, and increase business relevance?（）A
customer careB
conferencingC
messagingD
telepresenceE
IP communications
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多选题现代营销管理追求的4C是指（）。ACustomer’swantsandneedsBCosttosatisfywantsandneedsCConveniencetobuyDConnection
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单选题Acustomer has requested an IBM System Storage DS8300 system for a new Exchange 2003 email solution to meet the following requirements： - 20% yearly growth - 25，000 mail boxes - approximately 50/50 mix of read/write operations The storage specialist has used Capacity Magic to calculate a base configuration of 46.7 TB raw capacity， 64 GB cache， and 24 ports for the DS8300. The storage specialist has been asked to model this configuration using the expected workload to verify that it is a viable solution. What is needed to start modeling（）A
73GB 15k rpm drivesB
the amount of IOPS per mail boxC
the number of servers running ExchangeD
the Jetstress tool to emulate the Exchange environment
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多选题Cisco.com offers account managers which three of these resources？ （）Acustomer issue narrativesBtraining and eventsCordering informationDproducts and services information
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单选题After payment authorization is complete an order must be fulfilled. How is the order status changed to R （Released） to begin the fulfillment process？（）A
Customer Service Representative deposits payment using WebSphere Commerce AcceleratorB
Logistics Manager creates a release using WebSphere Commerce AcceleratorC
Pick Packer creates a pick batch using WebSphere Commerce AcceleratorD
PaySynchronizePM scheduler job changes the statusE
ReleaseToFulfillment scheduler job changes the status
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单选题It may be inferred from the passage that _____.A
customer service in Israel is now improvingB
wealthy Israeli customers are hard to pleaseC
the tourist industry has brought chain stores to IsraelD
Israeli customers prefer foreign products to domestic ones
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单选题Contract closeout is a process that involves（）A
Customer satisfaction analysis and final paymentB
Administrative closeout and archiving recordsC
Finial contractor payment and Lessons learnedD
Product verification and administrative closeout
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单选题You need to create a table named ORDERS that contain four columns: 1. an ORDER_ID column of number data type 2. aCUSTOMER_ID column of number data type 3. an ORDER_STATUS column that contains a character data type 4. aDATE_ORDERED column to contain the date the order was placed. When a row is inserted into the table, if no value is provided when the order was placed, today's date should be used instead. Which statement accomplishes this?（）A
CREATE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status VARCHAR2 (10), date_ordered DATE = SYSDATE);B
CREATE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status VARCHAR2 (10), date_ordered DATE DEFAULT SYSDATE);C
CREATE OR REPLACE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status VARCHAR2 (10), date_ordered DATE DEFAULT SYSDATE);D
CREATE OR REPLACE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status VARCHAR2 (10), date_ordered DATE = SYSDATE);E
CREATE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status NUMBER (10), date_ordered DATE = SYSDATE);F
CREATE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status NUMBER (10), date_ordered DATE DEFAULT SYSDATE);
考题
单选题（）is software about the relation between the customer and the supplier in marketing.A
Customer Relationship ManagementB
Customer serviceC
Sales planningD
Distribution channel
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