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The customer has recently installed a pSeries p5-570 with EMC attached disk storage.  After installation, the customer complained that the disk access appeared to be too slow.  How should the pSeries technical specialist best assist the customer?()

  • A、Recommend the customer call EMC.
  • B、Recommend the customer call IBM hardware support.
  • C、Recommend the customer contact SupportLine.
  • D、Recommend the customer re-creates the volume groups.

参考答案

更多 “The customer has recently installed a pSeries p5-570 with EMC attached disk storage.  After installation, the customer complained that the disk access appeared to be too slow.  How should the pSeries technical specialist best assist the customer?()A、Recommend the customer call EMC.B、Recommend the customer call IBM hardware support.C、Recommend the customer contact SupportLine.D、Recommend the customer re-creates the volume groups.” 相关考题
考题 A customer has ordered a rack, a p650, two p630s, and two p615s.  During a conversation on installation planning, the pSeries technical specialist recognizes that the customer expects the rack to arrive as one unit.  However, the specialist knows that the p650 will be racked, but the other systems will arrive separately.  In fact, the other systems are CSU (Customer Set Up). Why should the specialist immediately inform the customer that additional racking is the customer’s responsibility?()A、Because additional systems would require more power receptaclesB、Because the customer may need to do additional facilities planningC、Because the customer needs additional funding to cover the servicesD、Because postponing the eventual discussion will likely lead to customer dissatisfaction

考题 A customer asks the pSeries technical specialist to recommend which remote access (SSH or Telnet) method to use.  What question should the customer be asked to best determine the proper recommendation?()A、Is there a need for a PKI Management System?B、Is there a need for end-to-end encryption?C、Do they currently have a Kerberos domain in place?D、Which clients are installed on their desktops -- SSH, Telnet or both?

考题 Due to slow response times, a customer purchased additional memory. After the memory was installed,response time was not improved.  They complained to the pSeries technical specialist. Which of the following questions should be asked of this customer?()A、Who recommended the memory purchase?B、Have more users been added since the memory purchase?C、Why were additional CPUs not ordered at the same time as the memory?D、Did a performance analysis of peak periods show a memory bottleneck?

考题 A customer is looking for a low-cost pSeries solution.  The pSeries technical specialist is recommending several p650 Express Configurations.  When reviewing the options with the customer, the pSeries technical specialist should emphasize which of the following limitations?()A、Some Express Configurations limit the amount of maximum memory at order time.B、The customer must meet minimum system requirements to obtain Express Configuration pricing. C、The Express Configurations offer less than the maximum number of processors.D、The Express Configurations are only offered through the QuickShip Program.

考题 Upon announcement,the specific details surrounding the Virtual I/O Server requirements and performance are still being defined.  The customer has engaged IBM to provide a server consolidation solution and would like to take advantage of the VIO Server benefits. How should the pSeries technical specialist best address this?()A、Design the solution and present it confidently so the customer does not question it.B、Design the solution and ensure the customer understands the unknowns with the new technology.C、Explain to the customer that the VIO Server does not benefit them when doing server consolidation so it has not been configured.D、Explain to the customer that the details surrounding the VIO Server have not been clearly defined so designing a solution is premature.

考题 A university researcher needs a large server with high numeric computing capacity to do computational fluid dynamics calculations.  The pSeries technical specialist has a recent pSeries and RS/6000 Performance Report.  Which of the following tables should be consulted to advise the customer concerning relative performance of various models?()A、rPerfB、ROLTPC、SPECfpD、SPECint

考题 A customer has requested a proposal for a p5-520 with AIX 5.2 and Sysback.  There are no plans to run LPARs or Micro-Partitions on the p5-520 in the near future.  The customer has asked the pSeries technical specialist to recommend anything else that may be needed.  Which of the following should be recommended in this situation?()A、HMCB、DVD-ROMC、Tape driveD、Network switch

考题 Which IBM resource should be used to validate the results from a Disk Magic study PRIOR topresenting the final storage solution and pricing to a customer?()A、Customer Engineer B、Storage Sales Specialist C、Competeline Representative D、Field Technical Storage Specialist (pre-sales)

考题 A customer wants to upgrade an existing pSeries system.  In addition to retrieving the IBM configuration records, what else should be done to ensure an accurate upgrade quote is provided?()A、Request that the pSeries technical specialist provide the discount percentage to the customer.B、Run both eConfig and PCRS6000 to ensure that both configurators provide the same upgrade quote.C、Confirm with the customer that the installed inventory accurately reflects what is actually installed.D、Provide options to the customer so they can choose the most appropriate upgrade for their environment.

考题 A customer is experiencing problems with a failed disk drive on their newly purchased p630 server.   The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created.   The customer does not have the skills to do this.  There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement (SWMA) 24/7 contract. What should the pSeries technical specialist do first?()A、Offer to rebuild the logical volume for a fee.B、Offer to talk the customer through the procedure to rebuild the logical volume for a fee.C、Suggest the customer open a call with IBM TechLine; offer to explain how the process works.D、Suggest the customer open a call with IBM SupportLine; offer to explain how the process works.

考题 A customer is having problems after an AIX version upgrade from 5.2 to 5.3.  Which of the following should the pSeries technical specialist recommend that the customer call?()A、IBM TechlineB、IBM SupportlineC、IBM Software DistributionD、IBM Hardware Support

考题 A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them.  Which of the following statements would best establish UNIX credibility with a knowledgeable customer?()A、The technical support specialist has completed a UNIX course at college.B、The technical specialist has supported several similar projects and has earned an IBM AIX certification.C、The technical support specialist’s company sells $3M of UNIX computer systems every year.D、The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.

考题 A customer has two locations that host their pSeries servers.  Traffic is being routed through the public Internet.  The customer needs to exchange confidential financial data between the servers.  Which of the following solutions should the pSeries technical specialist propose to the customer to secure the data?()A、A DCE domainB、A Kerberos domainC、A PPP tunnel between the serversD、An IPSEC tunnel between the servers

考题 A customer is ready to order a pSeries solution.  However, the pSeries technical specialist is unsure whether the customer preferred the fibre channel or the external SCSI disk attachment option.  What is the most appropriate action for the specialist to take next?()A、Ask the customer to confirm which option is best for their environment.B、Order the fibre channel option and purchase a converter later if necessary.C、Order both SCSI and fibre channel adapters to cover both potential options.D、Inform the customer that fibre channel was selected for performance reasons.

考题 The pSeries technical specialist is designing a two LPAR p5-570 with eight total processors.  The system is a test system to run AIX 5.2.  The customer has stated a preference for internal disks for the boot devices.  The customer has said they may later need to run three or four LPARs without increasing the number of processors. What should the pSeries technical specialist tell the customer about the ability of the p5-570 to meet their requirements?()A、It will require additional SCSI adapters and I/O drawers or external disks to support more than two LPARs.B、It has sufficient built-in SCSI controllers and disk enclosures to support four total LPARs by only adding the necessary additional disks.C、It is unable to use internal disks for LPARs and therefore additional adapters I/O drawers or external disks must be used to support all LPARs.D、It can support six LPARs with internal disks but will require special features, cables and an adapter to support the additional LPARs with internal disks.

考题 A customer is getting ready to install a new pSeries system into their data center.  They are concerned about providing the appropriate clearance around their 7014-T42 to allow for maintenance.  What reference material should the pSeries technical specialist provide to the customer?()A、Sales ManualB、Announcement LetterC、Site and Hardware Planning InformationD、Adapter, Devices, and Cable Information for Multiple Bus Systems

考题 A customer plans to order several new pSeries systems and is concerned that the additional heat load may overwhelm the current air-handling system.  How might the pSeries technical specialist aid the customer in addressing their concern?()A、Direct the customer to the Installation Guide for each system to identify the power requirements.B、Direct the customer to engage their site personnel to ensure the proper power connectors are provided to support the systems.C、Direct the customer to the Site and Hardware Planning Information and review the system requirements for each new pSeries system.D、Direct the customer to the Site and Hardware Planning Information to confirm that enough space is available in the rack to allow for proper airflow.

考题 The pSeries technical specialist is concerned that the installed inventory for a p670 does not match what the customer says is installed.  The specialist discovers that the customer has never updated their VPD.  Which of the following HMC applications is used to gather the current VPD information?()A、Service ProcessorB、Service DirectorC、Inventory Scout ServicesD、Service Focal Point

考题 The sales team has brought in the pSeries technical specialist to recommend the best solution to win the business.   The customer wants the lowest purchase cost four-disk solution using an external I/O solution.  Which of the following offerings provides the required base function at the lowest cost?()A、2104B、ESS800C、FAStT600D、SSA 7133

考题 A new p5 customer has just installed a partitioned p5-550 alongside some older POWER4 servers.  The pSeries technical specialist has received a call to say that the existing HMC (7315) cannot connect to the new server.  How can the specialist help the customer?()A、Explain to the customer that they need an additional HMC for the POWER5 system.B、Obtain a PO from the customer to purchase additional serial connections to the HMC.C、Obtain a PO from the customer to purchase additional Ethernet connections to the HMC.D、Explain to the customer that they need a firmware update on the HMC to support both POWER4 and POWER5.

考题 The account team is putting together a very complex solution for the customer.  During the solution design phase, many of the customer’s requirements have changed and additional requirements are being identified.  What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction?()A、Use eConfig to configure and validate each pSeries and p5 system.B、Engage Advanced Technical Support to review any outstanding technical issues.C、Confirm with the customer that the solution design meets their requirements.D、Perform a Pre-Install Solution Assurance Review to validate required power requirements.

考题 单选题A customer asks the pSeries technical specialist to recommend which remote access (SSH or Telnet) method to use.  What question should the customer be asked to best determine the proper recommendation?()A Is there a need for a PKI Management System?B Is there a need for end-to-end encryption?C Do they currently have a Kerberos domain in place?D Which clients are installed on their desktops -- SSH, Telnet or both?

考题 单选题The sales team has brought in the pSeries technical specialist to recommend the best solution to win the business.   The customer wants the lowest purchase cost four-disk solution using an external I/O solution.  Which of the following offerings provides the required base function at the lowest cost?()A 2104B ESS800C FAStT600D SSA 7133

考题 单选题A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them.  Which of the following statements would best establish UNIX credibility with a knowledgeable customer?()A The technical support specialist has completed a UNIX course at college.B The technical specialist has supported several similar projects and has earned an IBM AIX certification.C The technical support specialist’s company sells $3M of UNIX computer systems every year.D The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.

考题 单选题A customer has two locations that host their pSeries servers.  Traffic is being routed through the public Internet.  The customer needs to exchange confidential financial data between the servers.  Which of the following solutions should the pSeries technical specialist propose to the customer to secure the data?()A A DCE domainB A Kerberos domainC A PPP tunnel between the serversD An IPSEC tunnel between the servers

考题 单选题After months of negotiations and several proposals, the customer indicates that they may be ready to purchase a pSeries system.  Rather than quickly ordering the last configuration proposed, what is the most appropriate next step for a pSeries technical specialist to improve the chance of a successful project?()A Obtain buy-in and feedback from the customer.B First ask the client executive if financing has been arranged.C Plan the installation and rollout schedule before ordering.D Confirm that any additional requirements are handled by others.

考题 单选题The pSeries technical specialist is designing a two LPAR p5-570 with eight total processors.  The system is a test system to run AIX 5.2.  The customer has stated a preference for internal disks for the boot devices.  The customer has said they may later need to run three or four LPARs without increasing the number of processors. What should the pSeries technical specialist tell the customer about the ability of the p5-570 to meet their requirements?()A It will require additional SCSI adapters and I/O drawers or external disks to support more than two LPARs.B It has sufficient built-in SCSI controllers and disk enclosures to support four total LPARs by only adding the necessary additional disks.C It is unable to use internal disks for LPARs and therefore additional adapters I/O drawers or external disks must be used to support all LPARs.D It can support six LPARs with internal disks but will require special features, cables and an adapter to support the additional LPARs with internal disks.