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单选题
A technician is sent out to a client’s office to solve an issue involving a machine which has numerous Windows XP service failures upon startup. Which of the following would be the FIRST place to check for information on this?（）
A
Event Viewer
B
MSCONFIG
C
Services MMC
D
Group Policy Editor
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A technician needs to ping a client’s machine that the technician is working on, to ensure that thenetwork card is functioning correctly. Which of the following IP addresses should be used?()
A.10.76.0.1B.127.0.0.1C.192.168.0.1D.255.255.255.0
考题
Which three route filtering statements are true?()
A. After the router ospf 10 and passive - interface s0/0 commands have been issued , the s0/0 interface will not send any OSPF updates, but will receive routing updates on that interfaceB. When you use the passive - interface command with RIPv2, multicasts are sent out the specified interfaceC. After the router rip and passive -interface s0/0 commands have been issued, the s0/0 interface will not send any RIP updates, but will receive routing updates on that interfaceD. When you use the passive - interface command with EIGRP, hel lo messages are not sent out the specified interfaceE. After the router eigrp 10 and passive - interface s0/0 commands have been issued, the s0/0 interface will not send any EIGRP updates, but will receive routing updates on that interfaceF. When you use the passive - interface command with OSPF, hello messages are not sent out the specified interface
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A technician needs to ping a client’s machine that the technician is working on, to ensure that thenetwork card is functioning correctly. Which of the following IP addresses should be used?（）A、10.76.0.1B、127.0.0.1C、192.168.0.1D、255.255.255.0
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考题
Which three route filtering statements are true?（）A、After the router ospf 10 and passive - interface s0/0 commands have been issued , the s0/0 interface will not send any OSPF updates, but will receive routing updates on that interfaceB、When you use the passive - interface command with RIPv2, multicasts are sent out the specified interfaceC、After the router rip and passive -interface s0/0 commands have been issued, the s0/0 interface will not send any RIP updates, but will receive routing updates on that interfaceD、When you use the passive - interface command with EIGRP, hel lo messages are not sent out the specified interfaceE、After the router eigrp 10 and passive - interface s0/0 commands have been issued, the s0/0 interface will not send any EIGRP updates, but will receive routing updates on that interfaceF、When you use the passive - interface command with OSPF, hello messages are not sent out the specified interface
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A technician is troubleshooting a monitor displaying a blank screen and the power indicator light ison. Which of the following should the technician do next?（）A、Test the computer with a known-good monitor.B、Check if the monitor is still covered under the manufacturer’s warranty.C、Replace the monitor’s power cord with a known-good power cord.D、Swap out the computer’s video card.
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A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）A、has not been installed on the user’s computer.B、is not turned on.C、driver is corrupt.D、cable is unplugged.
考题
A client has called with concerns that their computer problem has not been resolved by the onsite technician who has left. As the technicians supervisor， which of the following is the BEST course of action in this situation？（）A、Tell the client that they will need to place another service call.B、Ask the client if they would like to discuss their computer problems in more detail.C、Tell the client that another technician will be sent out.D、Inform the client that the problem will be resolved by the onsite technician at another time.
考题
Which of the following is MOST likely causing a client’s computer to have an IP address of169.254.0.10?（）A、The office is using a public IP scheme.B、The client is set to a static IP address.C、The DHCP server is out of addresses.D、The firewall on the PC is down.
考题
A technician is sent out to a client’s office to solve an issue involving a machine which has numerous Windows XP service failures upon startup. Which of the following would be the FIRST place to check for information on this?（）A、Event ViewerB、MSCONFIGC、Services MMCD、Group Policy Editor
考题
You have an Exchange Server 2010 organization named contoso.com.All users configure internal and external Out Of Office messages.You need to ensure that internal Out Of Office messages are sent to senders from the fabrikam.com domain. What should you create and configure？（）A、a new accepted domainB、a new Receive connectorC、a new remote domainD、a new Send connector
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You need to design an administrative model for Exchange Server 2003. What should you？（）A、Create an administrative group for each office. Place each Exchange server that is managed by an office technician into that Office’s administrative group. Assign the central IT group full control over all administrative groups. Assign each office technician control over his or her office’s administrative groupsB、Create one administrative group. Place all Exchange servers in the administrative group. Assign the central IT group full control over the administrative group. Make each office technician a member fo the local Backup Operators group on each group they manageC、Create an administrative group for each office. Place one Exchange server in each group. Assign the central IT group and each office technician full control over each administrative groupD、Create one administrative group for all Exchange front-end servers. Assign each office technician control over this administrative group. Create another administrative group for all Exchange back-end servers. Assign the central IT group control over this administrative group
考题
单选题A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）A
has not been installed on the user’s computer.B
is not turned on.C
driver is corrupt.D
cable is unplugged.
考题
单选题Dressy office（）include dinner with a client，dinner at the boss’s house, a banquet，a client’s party，or an office holiday.A
admissionsB
confusionsC
expansionsD
Occasions
考题
单选题A technician needs to ping a client’s machine that the technician is working on, to ensure that thenetwork card is functioning correctly. Which of the following IP addresses should be used?（）A
10.76.0.1B
127.0.0.1C
192.168.0.1D
255.255.255.0
考题
单选题Which of the following is MOST likely causing a client’s computer to have an IP address of169.254.0.10?（）A
The office is using a public IP scheme.B
The client is set to a static IP address.C
The DHCP server is out of addresses.D
The firewall on the PC is down.
考题
单选题The writer’s father took her to the top of a church tower to _____.A
enjoy the beautiful scenery of the whole townB
find out how many ways lead to the squareC
inspire her to find out another way to solve her problemD
help her forgot some unpleasant things earlier that day
考题
单选题You have an Exchange Server 2010 organization named contoso.com.All users configure internal and external Out Of Office messages.You need to ensure that internal Out Of Office messages are sent to senders from the fabrikam.com domain. What should you create and configure？（）A
a new accepted domainB
a new Receive connectorC
a new remote domainD
a new Send connector
考题
单选题This question is the first in a series of questions that all present the same scenario. For your convenience, the scenario is repeated in each question. Each question presents a different goal and answer choices, but the text of the scenario is exactly the same in each question in this series. Start of repeated scenarioYou are an enterprise desktop support technician for Fabrikam, Inc. Active Directory InformationThe company has a main office and a branch office. The main office hosts all of the companys servers. The main office connects to the branch office by using a WAN link. The network contains a single Active Directory domain that has 500 users. The domain contains three domain controllers and an enterprise root certification authority (CA). All servers run Windows Server 2008 R2. All user accounts are in an organizational unit (OU) named Employees. The computer accounts for all desktop computers are in an OU named Desktops. The computer accounts for all portable computers are in an OU named Laptops. A startup script is deployed to all computers by using Group Policy objects (GPOs). Client ConfigurationsAll client computers run Windows 7 Enterprise. All users have desktop computers. All computers are members of the domain. All desktop computers use wired connections to connect to the network. All portable computers use wireless connections to connect to the network. The wireless network is secured by using EAP-TLS. Company policy states that all client computers must be configured by using DHCP. The company has an internal Web site. The Web site is configured to use SSL encryption and to require client certificates. All company users can access the internal Web site. End of repeated scenario The company hires a new desktop support technician. The technician is added to the Administrators group on all client computers and the DHCP Users group on all DHCP servers. The new technician reports that the DHCP snap-in is unavailable on his computer. You need to ensure that the technician can view the configurations of the DHCP servers. What should you do?（）A
Instruct the technician to customize the Start menu to display the administrative tools.B
Instruct the technician to install Remote Server Administration Tools (RSAT) and to modify the Windows Features.C
Request that the technician be added to the Server Operators group in Active Directory.D
Request that the technician be added to the Network Configuration Operators group in Active Directory and modify the Windows Features.
考题
填空题The idea of a maintenance technician at Burt’s Bees turned out to be helpful and energy-efficient.____
考题
单选题Effective next month, Ms. Garcia ______ responsible for handling all the disciplinary cases that are sent to the principal’s office.A
wasB
to beC
had beenD
will be
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