Your sponsor announce to you and your team that his/her door is open to everyone wishing to discuss project problems. Yet, the sponsor seems to be annoyed whenever someone does stop by, even when discussing a serious problems. This is an example of.A semanticsB credibilityC inconsistent signalsD perceptual differencesE misunderstood role

考题 The scope baseline/project charter is prepared by the:AProject managerBProject manager and project officeCProject manager, project office and functional teamDProject manager, project office, functional team and project sponsorEProject manager, project sponsor and customer/user

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考题 You are managing an internal project where a vice president from the user group is acting as the sponsor. You have just been informed by your team that the critical path has slipped by three weeks. You should:A.Immediately inform. the sponsor and ask for adviceB.Do nothing until the slippage occursC.See the sponsor after you have evaluated alternatives, recommendations, and performed an impact analysisD.Look for someone to blame before you see the sponsorE.Inform. your senior management of the problem and tell them that you will get back to them after you assessed the situation

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考题 Which of the following can the project manager use as a means of measuring project team effectiveness?A . AbsenteeismB . Sponsor-approved salary increasesC . Efficiency of the teamD . Turnover of personnelE . Grievances

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考题 71 Your sponsor announce to you and your team that his/her door is open to everyone wishing to discuss project problems. Yet, the sponsor seems to be annoyed whenever someone does stop by, even when discussing a serious problems. This is an example of.A. semanticsB. credibilityC. inconsistent signalsD. perceptual differencesE. misunderstood role

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考题 23 You are managing an internal project where a vice president from the user group is acting as the sponsor. You have just been informed by your team that the critical path has slipped by three weeks. You should:A. Immediately inform. the sponsor and ask for adviceB. Do nothing until the slippage occursC. See the sponsor after you have evaluated alternatives, recommendations, and performed an impact analysisD. Look for someone to blame before you see the sponsorE. Inform. your senior management of the problem and tell them that you will get back to them after you assessed the situation

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考题 ● The scope baseline/project charter is prepared by the:A Project managerB Project manager and project officeC Project manager, project office and functional teamD Project manager, project office, functional team and project sponsorE Project manager, project sponsor and customer/user

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考题 ● You are managing an internal project where a vice president from the user group is acting as the sponsor. You have just been informed by your team that the critical path has slipped by three weeks. You should:A Immediately inform. the sponsor and ask for adviceB Do nothing until the slippage occursC See the sponsor after you have evaluated alternatives, recommendations, and performed an impact analysisD Look for someone to blame before you see the sponsorE Inform. your senior management of the problem and tell them that you will get back to them after you assessed the situation

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考题 CIs there someone you hate? Well, maybe you don’t really hate them. But you get really angry every time you think of them. If you don’t let this anger go, it can turn into bitterness (痛苦).Bitterness appears when we can’t forgive (原谅) someone who has hurt us or made us angry. Someone might say or do something that hurts us. But instead of controlling the anger, we keep it deep inside. Before long, a bitter feeling begins to grow. We may think we’re hurting that person by criticizing (指责) him or her often, but we’re really only hurting ourselves.Bitterness can not only lead to serious health problems such as heart disease, but also hurt our relationships with friends and family members. No one enjoys being around an angry person for very long.If you see bitterness in your life, here are some ways to deal with it.l Accept itInstead of trying to deny your anger, make it clear to yourself and accept it. See your anger for what it is and quickly deal with it.l Stop making excuses for itYou may feel you have a right to be angry. You may think you’re right and the other person is wrong. You may even secretly enjoy making the other person look bad. But in the end, bitterness hurts you much more than the other person. The bitterness will hold you back, and the other person will go on with his or her life.l Forgive and forget itYou probably can’t completely put the anger out of your mind. But you can decide to forgive the other person. Forget it and move on. You’ll enjoy better health and peace of mind.66. According to the passage, we might get angry when someone __________.A. holds us back B. forgets us C. doesn’t like us D. does hurt us

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考题听力原文：M: Have you found a roommate to share your apartment? Your place is so big that it's suitable to look for some one to share the rent bill.W: I'm still looking for someone who fits the bill, but you know it's so difficult.Q: What does the woman mean?(15)A．She met someone who could pay the bill.B．She billed her new roommate for the suit.C．She hasn't found a suitable roommate yet.D．She's looking for someone who can lend her money.

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考题 SUCCESSFUL TEAM WORK AND TEAM BUILDING Team building skills are critical for your effectiveness as a manager or entrepreneur. And even if you are not in a management or leadership role yet, better understanding of team work can make you a more effective employee and give you an extra edge in your corporate office. Team building success is when your team can accomplish something much bigger and work more effectively than a group of the same individuals working on their own. There are two critical factors in building a high performance team. The first factor in team effectiveness is the diversity of skills and personalities. It means people use their strengths in full, but can compensate for each other's weaknesses. Or, different personality types balance and complement each other. The other critical element of team work success is that all the team efforts are directed towards the same clear goals, the team goals. This relies heavily on good communication in the team and harmony in member relationships. In real life, team work success rarely happens by itself if there are no focused team building efforts or activities. There is simply too much room for problems. For example, different personalities may build up conflicts. Or even worse, some people with similar personalities may start fighting for authority and dominance in certain areas of expertise. Even if the team goals are clear and accepted by everyone, there may be no team commitment to the group goals, or no consensus on the means of achieving those goals. There may be a lack of trust and openness which may block the critical communication and lead to loss of coordination in the individual efforts. This is why every team needs a good leader who is able to deal with all team work issues.1. Team building skills are not so critical if you are only an employee.()2. To form. a high performance team, you need many important factors.()3. A good team should have a diversity of personalities.()4. Team work success is quite common in practice.()5. To solve all the problems, you need a capable leader.()

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考题 TEAM SPIRIT Team spirit can make or break a team. Teammates who have team spirit are better able to work together and achieve team goals. They are also more satisfied with their team activities. John Wooden, a former basketball coach at UCLA, said, “Team spirit means you are willing to sacrifice personal considerations for the welfare of all. That defines a team player.” There are certain skills team members develop that serve as good examples of team spirit. COOPERATION Cooperating is simply working together as teammates for the good of the team. Cooperation is a skill that team members can sharpen during practice. For example, basketball players must practice passing the ball in different plays and situations. Team efficiency is directly related to the cooperation of its members. Acting cooperatively is a good way to show team spirit because doing so contributes to the overall success of the team. MOTIVATION Team members must fulfil their duties with their full efforts. Staying motivated shows team spirit because it shows that you want the team to do well. This includes being motivated to give your best in practice and in competition, as well as outside of team activities. For example, a baseball player can show team spirit by being motivated to practice his swing outside of practice. RESPECT Respect for your fellow team members is a must. You can show respect to your teammates by treating everyone fairly and equally. Teammates also respect each other by allowing everyone to participate. Respecting fellow teammates keeps everyone in a good mood and encourages overall team spirit. For example, people can show team spirit through respect by encouraging other team members who might be struggling.1. Teammates who have team spirit ().A. can break a teamB. are better able to work together and achieve team goalsC. are less satisfied with their team activities2. According to the article, team spirit means ().A. cooperation and motivationB. motivation and respectC. cooperation, motivation and respect3. Cooperation is a skill that ().A. can be sharpened during practiceB. is born withC. everyone should have4. Being motivated means ().A. you should compete with othersB. you should practice swing outside of practiceC. you should give your best in any circumstances5. Respecting your teammates ().A. can treat everyone fairly and equallyB. can keep everyone in a good moodC. can discourage overall team spirit

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考题 It seems that the new project in Nanjing will be even() than your current project. A、goodB、bestC、better

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考题 Door-knocking is the most effective way of making face-to-face community contact, but it has become a lost art. With the recent focus on customer privacy, door-knocking seems like an intrusion into other peoples lives. But those who try it for the first time are usually surprised by the pleasant reception they receive. Here are some suggestions that will help you promote your services face-to-face.BEFORE YOU GO OUTBegin with a door hangerTry leaving a door hanger two days before you go door knocking. It should briefly describe the project and say that someone will be around in person.Wear an official name tagDoor-knockers should wear name tags with the logo of their organization. The best name tags will also include a color photo and the name of the caller.Have people knock their own blocksThe easiest way to do door-knocking is to try your local area first. Being a neighbor creates an immediate connection with the person answering the door; after that, everything else is easy.WHEN YOU GO OUTWhen to go and what to do firstThe best times to knock are usually Saturdays. On other days, after dinner is ideal. When someone answers the door, smile and introduce yourself. Give the name of your organization and, briefly, the reason for the visit.State what action the other person should take and the benefitsTell the person what they need to do and how their actions will benefit themselves and others.Record contact information on the spotRecord names, addresses, email addresses, phone numbers, and responses to questions on the spot. You wont remember them later!21. Why does the author say that door-knocking has become a lost art?A. It is not effective, no one will take this method any more.B. People focus on privacy increasingly, so door-knocking seems like an intrusion into other peoples lives.C. It is very difficult to do door-knocking, no one knows how to do it now.22. Which step should be firstly taken when you try door-knocking?A. Have people knock their own blocks.B. Wear an official name tag.C. Leave a door hanger.23. Which time is not appropriate for door knocking?A. Saturday afternoon.B. Monday morning.C. Thursday evening.24. Who will receive pleasant reception when they try door-knocking?A. A stranger who is not living in this community and gives no notice for his/her visit.B. An offensive acquaintance who comes at any time.C. A neighbor who does good preparation and has significant project to introduce.25. What does the underlined phrase “on the spot” mean?A. without delay.B. at some place.C. in a difficult situation.

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考题 i wish i could give you the __________to your problems. A. answerB. endC. replyD. conclusion

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考题 I don’t want you () your brains about such problems. A、being always botheredB、always to be botheredC、to be always botheringD、to be always bothered

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考题 (英译汉)There is no separation for you between work and home.Even when at home, your work is the top priority.You are totally committed and driven to work, and your happiness is found in your work.Work always seems to take precedence over family and leisure time.You have no social life other than work-related events.

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考题 There is no creature that does not need sleep or complete rest every day. If you want to know why,just try going without sleep for a long period of time.You will discover that your mind and body would become too tired to work properly.You would become irritable and find it hard to think clearly or concentrate on your work.So sleep is quite simply the time when the ceils of?your body recover from the work of the day and build up supplies of energy for the next period of activity. One of the things we all know about sleep is that we are Unconscious in sleep,We do not know what is going on around us.But that do.esn′t mean the body stops all activity.The important organs continue to work during sleep,but most of the body functions are slowed down. For example,our breathing becomes slower and deeper.The heart beats more slowly,and the blood pressure is lower.Our arms and legs become limp(柔软的)and muscles are at rest.It would be impossible for our body to relax to such an extent if we were awake.So sleep does for us what the?most quiet rest can not do. Your body temperature becomes lower when you are asleep,which is the reason people go to sleep under some kind of covers.And even though you are unconscious,many of your reflexes(反射动作)still work.For instance,if someone tickles(使觉得痒)your foot,you will put it away in your sleep,or even brush a fly from your forehead.You do these things without knowing it. When you are sleeping,A.all of you reflexes stop working B.most of your reflexes stop working C.many of your reflexes still work D.all of your reflexes still work

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考题 Have you ever argued with your loved ones over simple misunderstandings（误解）?Little wonder. We often believe we′re more skillful in getting our point across than we actually are,according to Boza?Keysar,a professor at the University of Chicago.In his recent study,speakers tried to express their?meanings using unclear sentences.Speakers who thought listeners understood were wrong nearly half the?time.Here′s some good advice to reduce misunderstanding: （1）Don′t trust what you see from the listener.Listeners often nod,look at you or say"uhhuh"to?be polite or move the conversation along.But it′s easy to consider these as signs of understanding. （2）Train the editor（编辑）in your head.If you say,"Beth discusses her problems with her?husband,"it′s not clear whether she′s talking to her husband or about him.Try instead,"Beth?talks to her husband about her problems."or"Beth talks to others about the problems with her?husband." （3）Ask listeners to repeat your message.Introduce your request by saying"I?want to be sure I said?that right."Questions like"How does that sound?"or"Does that make sense?"may also work. （4）Listen well.When on the receiving end,ask questions to be sure you′re on the same?page.After all,it isn′t just the speaker′s job to make his speech understood. Why does the writer give us the advice?A.We're not skillful enough to make clear sentences. B.Misunderstanding is damaging our normal lives. C.Misunderstanding occurs now and then. D.It's impolite to say NO to others.

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考题 Have you ever argued with your loved ones over simple misunderstandings（误解）?Little wonder. We often believe we′re more skillful in getting our point across than we actually are,according to Boza?Keysar,a professor at the University of Chicago.In his recent study,speakers tried to express their?meanings using unclear sentences.Speakers who thought listeners understood were wrong nearly half the?time.Here′s some good advice to reduce misunderstanding: （1）Don′t trust what you see from the listener.Listeners often nod,look at you or say"uhhuh"to?be polite or move the conversation along.But it′s easy to consider these as signs of understanding. （2）Train the editor（编辑）in your head.If you say,"Beth discusses her problems with her?husband,"it′s not clear whether she′s talking to her husband or about him.Try instead,"Beth?talks to her husband about her problems."or"Beth talks to others about the problems with her?husband." （3）Ask listeners to repeat your message.Introduce your request by saying"I?want to be sure I said?that right."Questions like"How does that sound?"or"Does that make sense?"may also work. （4）Listen well.When on the receiving end,ask questions to be sure you′re on the same?page.After all,it isn′t just the speaker′s job to make his speech understood. In the last paragraph,the words"you′re on the same page"mean that__________A.you're following the speaker closely B.you're reading the same page as the speaker does C.you should know which page the speaker refers to D.your story is written on the same page as the speaker's

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考题 Have you ever argued with your loved ones over simple misunderstandings（误解）?Little wonder. We often believe we′re more skillful in getting our point across than we actually are,according to Boza?Keysar,a professor at the University of Chicago.In his recent study,speakers tried to express their?meanings using unclear sentences.Speakers who thought listeners understood were wrong nearly half the?time.Here′s some good advice to reduce misunderstanding: （1）Don′t trust what you see from the listener.Listeners often nod,look at you or say"uhhuh"to?be polite or move the conversation along.But it′s easy to consider these as signs of understanding. （2）Train the editor（编辑）in your head.If you say,"Beth discusses her problems with her?husband,"it′s not clear whether she′s talking to her husband or about him.Try instead,"Beth?talks to her husband about her problems."or"Beth talks to others about the problems with her?husband." （3）Ask listeners to repeat your message.Introduce your request by saying"I?want to be sure I said?that right."Questions like"How does that sound?"or"Does that make sense?"may also work. （4）Listen well.When on the receiving end,ask questions to be sure you′re on the same?page.After all,it isn′t just the speaker′s job to make his speech understood. By Train the editor in your head,the speakers are advised__________A.to get themselves trained by a good editor B.to discuss problems with their husbands or wives C.to express themselves in long but simple sentences D.to make sure each sentence has only one meaning

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考题 Have you ever argued with your loved ones over simple misunderstandings（误解）?Little wonder. We often believe we′re more skillful in getting our point across than we actually are,according to Boza?Keysar,a professor at the University of Chicago.In his recent study,speakers tried to express their?meanings using unclear sentences.Speakers who thought listeners understood were wrong nearly half the?time.Here′s some good advice to reduce misunderstanding: （1）Don′t trust what you see from the listener.Listeners often nod,look at you or say"uhhuh"to?be polite or move the conversation along.But it′s easy to consider these as signs of understanding. （2）Train the editor（编辑）in your head.If you say,"Beth discusses her problems with her?husband,"it′s not clear whether she′s talking to her husband or about him.Try instead,"Beth?talks to her husband about her problems."or"Beth talks to others about the problems with her?husband." （3）Ask listeners to repeat your message.Introduce your request by saying"I?want to be sure I said?that right."Questions like"How does that sound?"or"Does that make sense?"may also work. （4）Listen well.When on the receiving end,ask questions to be sure you′re on the same?page.After all,it isn′t just the speaker′s job to make his speech understood. The writer suggests that when talking to others,the speaker should__________A.know that listeners will show him that they understand his words B.express himself clearly even when he sees signs of understanding C.notice listener's signs of understanding D.look directly into his listener's eyes

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考题 Why does a project manager need an executive sponsor？（）A、To keep the project team focused on its workB、To provide behind-the-scenes assistance with organizational commitment and supportC、To sign-off on user requirementsD、To negotiate contracts with outside vendors

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考题 Team selection is not just a function of finding someone whos a technical or administrative expert. What will a project sponsor leading a high visibility project look for in a project manager？（）A、Developing key personnelB、Leading technical specialistsC、Interfacing with customers / sponsorsD、Analyzing skills

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考题单选题Why does a project manager need an executive sponsor？（）A To keep the project team focused on its workB To provide behind-the-scenes assistance with organizational commitment and supportC To sign-off on user requirementsD To negotiate contracts with outside vendors

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考题问答题Practice 8　　● You are a Project Team Leader. You have had to cancel your next project meeting because some of the members of your team will be abroad.　　● Write a memo to your project team:　　● informing them of the cancellation and giving the reason；　　● stating a new date and time for the meeting；　　● requesting suggestions for the agenda.　　● Write 40—50 words.

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考题单选题It’s really ______ you not to tell your parents about the problems. Do you think you can solve them on your own?A smart ofB smart forC silly ofD silly for

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考题单选题Good Communication for Making Friends As a communication skills trainer, I've met a wide range of people. Some people have trouble associating with others and have difficulty making friends. So I would like to discuss two key points to making good friends. The first is to show respect and love for your friends through your words. Try to say things to others that would feel good to you if you heard them. For example, say things like, "Thanks for the great time" and "It was really nice to get to know you."If you are not good at speaking, then smiling and using body language to express your sincerity is also an effective way to communicate. Additionally, I recommend that when you meet someone new send them an e-mail or letter before the day is over to express how nice it was to meet them. The goal of good communication is to reach another person's heart and form a comfortable relationship. It is, therefore, based the premise that you get rid of your worries and become a bright and positive person. When there is static noise over the phone line, you can't hear the other person clearly, right? In the same way, when your mind is full of worries and you try to communicate with another person, you cannot give or receive messages accurately. For example, let's say you are still tied to a past wound of being betrayed by a friend and feeling hurts .Even if you meet someone new and he or she tells you, "Let's be good friends," you may not be able to accept it because you will hear a negative inner voice saying something like "I might be betrayed again" or "the person might have a hidden agenda."With this worry in your mind, you will not be able to make friends. If you can be refreshed and get rid of your worries, you should be able to sense others' thoughts and feelings without prejudice and build a relationship of trust. If you really can't let go of your painful past experience, then try to change your perspective on the experience. For example, try to think that it was a necessary lesson for you to understand others' pain. If you can think of the positive intention behind the event, then you will be able to view the experience favourably and feel better. The example in paragraph 2 is intended to show that（　）A the goal of good communication is to reach another person's heartB the goal of good communication is to form a comfortable relationshipC good communication is based on the premise that you get rid of your worries and become a bright and positive personD it does take time for someone to forget all about the painful past

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