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Which Cisco support service product is sold, supported, and delivered by partners?()
A. Cisco Smart Foundation Service
B. SMARTnet Partner Service
C. Cisco Smart Care Service
D. Cisco Technical Assistance Center
E. CiscoSMARTnet for SBCS
参考答案
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Which three components of the Cisco SMB Assistant Service?（）A、Advanced replacement on the next business dayB、Support for every Cisco ProductC、Cases Opened Via E-mail or Telephone at any timeD、Immediate Support from the Cisco TAC EngineersE、NBD callback from a Specialized Engineer During Regular Business HoursF、Support for low-end products only
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Which of these is the best definition of the Cisco Lifecycle Services approach？ Select exactly 1 answer（s） from the following：（）。A、It defines the minimum set of services required to successfully deploy and operate a set of Cisco technologiesB、It determines how best to price Cisco productsC、It provides partners with a useful way to leverage Cisco resourcesD、It consists of these phases： plan， deploy， support， and troubleshoot
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Which Cisco support service product targets customers with up to 48 users on a network where voice communication is mission-critical to business operation?（）A、CiscoSMARTnet for SBCSB、Cisco Smart Care ServiceC、SMARTnet Partner ServiceD、Cisco Smart Foundation ServiceE、Cisco Technical Assistance Center
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Which Cisco support service product is sold, supported, and delivered by partners?（）A、Cisco Smart Foundation ServiceB、SMARTnet Partner ServiceC、Cisco Smart Care ServiceD、Cisco Technical Assistance CenterE、CiscoSMARTnet for SBCS
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Which of the following is a new product that is included in the Cisco SMB Support Assistant?（）A、Cisco Unified CallManagerB、Cisco Unity ExpressC、Cisco Unified CallManager ExpressD、Cisco Unity
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What is an important difference between the Cisco Small Business Support Center and the Cisco Small Business Support Community？（）A、 telephone support during business hoursB、 fast access to technical informationC、 access by partners and customersD、 real-time collaboration
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Which of these is the best definition of the Cisco Lifecycle Service approach？（）A、 It defines the minimum set of services required to successfully deploy and operate a set of Cisco technologiesB、 It determines how best to price Cisco productsC、 It provides partners with a useful way to leverage Cisco resourcesD、 It consists ofthese phase： plan， deploy， support， and troubleshoot
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Which cisco collaboration service will encourage true customer intimacy by quickly and proactively connecting people with the information, expertise and support that they need?（）A、telepresenceB、messagingC、conferencingD、customer careE、ip communications
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The final documentation that records detailed implementation information for customers， including specific design requirements， are delivered at which server component within the Cisco Unified Communications implement phase（）A、Project CloseoutB、As-Built DocumentationC、Operations SetupD、Post-Implementation Support Handoff Meeting
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Which three are components of the Cisco SMARTnet service？ （）A、 NBD callback from specialized engineers during regular business hoursB、 support for every Cisco productC、 support for low-end products onlyD、 cases opened via e-mail or telephone at any timeE、 advanced replacement on the next business dayF、 immediate support from the Cisco TAC engineers
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What are three key differences between the Cisco and Cisco Small Business product portfolios?（）A、service and support optionsB、appeal to expanding businessesC、ease of useD、device management optionsE、ramp-up time for technology integration
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单选题The final documentation that records detailed implementation information for customers， including specific design requirements， are delivered at which server component within the Cisco Unified Communications implement phase（）A
Project CloseoutB
As-Built DocumentationC
Operations SetupD
Post-Implementation Support Handoff Meeting
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单选题What is an important difference between the Cisco Small Business Support Center and the Cisco Small Business Support Community？（）A
telephone support during business hoursB
fast access to technical informationC
access by partners and customersD
real-time collaboration
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多选题Which three are components of the Cisco SMARTnet service？ （）ANBD callback from specialized engineers during regular business hoursBsupport for every Cisco productCsupport for low-end products onlyDcases opened via e-mail or telephone at any timeEadvanced replacement on the next business dayFimmediate support from the Cisco TAC engineers
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单选题Which Cisco support service product is sold, supported, and delivered by partners?（）A
Cisco Smart Foundation ServiceB
SMARTnet Partner ServiceC
Cisco Smart Care ServiceD
Cisco Technical Assistance CenterE
CiscoSMARTnet for SBCS
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单选题Which service component in the plan phase evaluates the readiness of your current facilities infrastructure to support Cisco Unified Communications system development（）A
Network Readiness AssessmentB
Operation Readiness AssessmentC
Site Readiness AssessmentD
Application Readiness Assessment
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单选题Which of these is the best definition of the Cisco Lifecycle Service approach？（）A
It defines the minimum set of services required to successfully deploy and operate a set of Cisco technologiesB
It determines how best to price Cisco productsC
It provides partners with a useful way to leverage Cisco resourcesD
It consists ofthese phase： plan， deploy， support， and troubleshoot
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单选题A standard three-year term, next-business-day hardware replacement, and telephone support are features of which cisco support program?（）A
SMARTnetB
SMB FoundationC
SMART CareD
Small Business Pro Service
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单选题Which of the following is a new product that is included in the Cisco SMB Support Assistant?（）A
Cisco Unity ExpressB
Cisco Unified CallManagerC
Cisco UnityD
Cisco Unified CallManager Express
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单选题Which Cisco support service product targets customers with up to 48 users on a network where voice communication is mission-critical to business operation?（）A
CiscoSMARTnet for SBCSB
Cisco Smart Care ServiceC
SMARTnet Partner ServiceD
Cisco Smart Foundation ServiceE
Cisco Technical Assistance Center
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单选题Which of these is the best definition of the Cisco Lifecycle Services approach？ Select exactly 1 answer（s） from the following：（）。A
It defines the minimum set of services required to successfully deploy and operate a set of Cisco technologiesB
It determines how best to price Cisco productsC
It provides partners with a useful way to leverage Cisco resourcesD
It consists of these phases： plan， deploy， support， and troubleshoot
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单选题Which cisco collaboration service will encourage true customer intimacy by quickly and proactively connecting people with the information, expertise and support that they need?（）A
ip communicationsB
conferencingC
customer careD
telepresenceE
messaging
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