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AnIPCCExpressdeploymentrequiressupportfor20concurrentlylogged-inagents.Theagentsaresplitacrosstworemotesites,andtheHighAvailabilityCRSEngine,DatabaseServer,VoIPMonitoring,andRecordingserverprocessesrunatacentraldatacenter.TheagentswillbeusingCADwith7960phonesandend-pointmonitoring.Verylittlerecordingandsilentmonitoringwillbeperformed,andnohistoricalreportingwillbedoneduringcallcenteropenhours.Assumetheminimumnumberofserversisdesired.
HowmanyIPCCExpresshardwareserverswouldberequiredforthisIPCCExpressdeployment?()
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