考题
Customer service is the performance of activities to ( )A. control costs of productionB.expand company' s businessC. ensure customer satisfaction
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Every organization needs a procedure for resolving customer complaints.()
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Which of the following best describes the purpose of using lifecycle services for deploying an advanced wireless solution?()A、create a more effective sales strategy for partners.B、reinforce customer confidence in partners selling products.C、provide a consistent, repeatable, and proven method to ensure the network solution that is deployed delivers upon the customer’s goals for reliability and availability.D、maximize the number of services required to support advanced technologies.E、more clearly define the roles of account managers, systems engineers, and field engineers.
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What are two components of the Discovery Guide in the Cisco sales approach?()A、calculating the customer's businessneed prioritiesB、recommending a business needs-based solutionC、ranking customer business needsD、probing more deeply into the customer's business challenges
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A customer is planning a combined solution of a 2 node SVC and DS8700 with 128x300 GB FC disks. During the TDA the reviewer compares the machine configuration with the customer’s expectations. Which of the following customer requirements must be considered()A、the number of SAN ports required by the solutionB、thin provisioning is mandatoryC、the solution needs to support RAID 0D、the solution needs to be supported by the VMware Site Recovery Manager
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On a POWER7 processor based server what is the minimum number of cores used by the Hypervisor to run four threads?()A、1B、2C、4D、8
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A customer wants to integrate an x445 running SuSE with their existing EMC storage infrastructure. Which of the following tasks needs to be done to ensure that the solution will work properly?()A、Ensure that the EMC storage is listed on the IBM Server Proven websiteB、Ensure that the x445 is listed on the EMC Hardware Compatibility websiteC、Ensure that the x445 and the EMC storage server are listed on Novell’s SuSE Supported Hardware websiteD、Build a proof of concept system at the customer site to demonstrate functionality
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A customer has a failing HBA adapter and needs to identify the location of the adapter. Which of the following AIX commands should the specialist recommend the customer review?()A、rmdevB、chdevC、drslotD、cfgmgr
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What is the main reason for doing a Solutions Assurance Review with the customer? ()A、To revalidate the total solutionB、To overcome objections to the solutionC、To review the pricing with the customerD、To ensure the customer has the correct applications
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Which of the following commands should be used to monitor the number of threads on the scheduler’s run queue for any given interval?()A、 sarB、 pstatC、 iostatD、 filemon
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Which of the following environments is most closely addressed by the N series N3600?()A、a customer that requires block level storage B、a customer that requires CIFS and AIX NFS environments C、a customer that requires good scalability and performance D、a customer that needs to consolidate multiple storage controllers under a single interface
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Which of the following customer environments is addressed by IBM System Storage N series gateways?()A、 a customer with CIFS, NFS and GPFS requirements B、 a customer wanting to natively implement Easy Tier C、 a customer who has large block sequential write requirements D、 a customer who needs to consolidate multiple storage controllers under one managementinterface
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What information, in addition to model number and serial number, is necessary to perform featureactivation for the IBM System Storage DS8000?()A、Machine signatureB、Customer numberC、Site locationD、Customer contact number
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A Power 770 customer needs to add additional I/O adapters. There is no room for the cards, so an I/O drawer must be added. What resource will help identify supported I/O drawers and the maximum number of drawers permitted per loop?()A、I/O Planning GuideB、Power Systems data sheetC、Power Systems Facts and FeaturesD、Run FLRT to recommend I/O features
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Which of the following commands should be used to monitor the average number of threads in the scheduler’s run queue for any given interval?()A、 tprofB、 iostatC、 vmstatD、 filemon
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单选题What is the premise of “customer satisfaction level”, according to the passage?A
Good service and quality.B
Different treatments to different customer groups.C
Making money.D
Full understanding of customer needs.
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多选题Which three customer needs are addressed by Cisco solutions?()Areducing TCOBreducing day one costsCobtaining A wide variety of point productsDimproving productivityEgaining competitive advantageFfocusing on current needs
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单选题Your company uses a SQL Server 2005 database. Customer data from your trading partners is imported into the Customers table every night. You need to ensure that the customer record is updated if it already exists in the Customers table. If the record does not exist, the data needs to be inserted into the Customers table. What should you do?()A
Create a FOR trigger. B
Create an INSTEAD OF trigger. C
Create an AFTER trigger. D
Create a DDL trigger.
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单选题Which statement accomplish this?()A
CREATE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status VARCHAR2 (10), date_ordered DATE = SYSDATE);B
CREATE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status VARCHAR2 (10), date_ordered DATE DEFAULT SYSDATE);C
CREATE OR REPLACE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status VARCHAR2 (10), date_ordered DATE DEFAULT SYSDATE);D
CREATE OR REPLACE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status NUMBER (10), date_ordered DATE = SYSDATE);E
CREATE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status NUMBER (10), date_ordered DATE = SYSDATE);F
CREATE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status NUMBER (10), date_ordered DATE DEFAULT SYSDATE);
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单选题Failure to meet customer needs can lead to_____.A
overemphasis on the service formatB
decreased corporate revenueC
misunderstanding of customer satisfactionD
customers’ complaints
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单选题On a POWER7 processor based server what is the minimum number of cores used by the Hypervisor to run four threads?()A
1B
2C
4D
8
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单选题A customer wants to integrate an x445 running SuSE with their existing EMC storage infrastructure. Which of the following tasks needs to be done to ensure that the solution will work properly?()A
Ensure that the EMC storage is listed on the IBM Server Proven websiteB
Ensure that the x445 is listed on the EMC Hardware Compatibility websiteC
Ensure that the x445 and the EMC storage server are listed on Novell’s SuSE Supported Hardware websiteD
Build a proof of concept system at the customer site to demonstrate functionality
考题
单选题Which of the following commands should be used to monitor the average number of threads in the scheduler’s run queue for any given interval?()A
tprofB
iostatC
vmstatD
filemon
考题
单选题You need to create a table named ORDERS that contains four columns: 1.an ORDER_ID column of number data type 2.a CUSTOMER_ID column of number data type 3.an ORDER_STATUS column that contains a character data type 4.a DATE_ORDERED column to contain the date the order was placed When a row is inserted into the table, if no value is provided for the status of the order, the value PENDING should be used instead. Which statement accomplishes this?()A
CREATE TABLE orders ( order_id NUMBER(10), customer_id NUMBER(8), order_status NUMBER(10) DEFAULT 'PENDING', date_ordered DATE );B
CREATE TABLE orders ( order_id NUMBER(10), customer_id NUMBER(8), order_status VARCHAR2(10) = 'PENDING', date_ordered DATE );C
CREATE OR REPLACE TABLE orders ( order_id NUMBER(10), customer_id NUMBER(8), order_status VARCHAR2(10) DEFAULT 'PENDING', date_ordered DATE );D
CREATE OR REPLACE TABLE orders ( order_id NUMBER(10), customer_id NUMBER(8), order_status VARCHAR2(10) = 'PENDING', date_ordered DATE );E
CREATE TABLE orders ( order_id NUMBER(10), customer_id NUMBER(8), order_status VARCHAR2(10) DEFAULT 'PENDING', date_ordered DATE );F
CREATE TABLE orders ( order_id NUMBER(10), customer_id NUMBER(8), order_status VARCHAR2(10) DEFAULT 'PENDING', date_ordered VARCHAR2 );
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单选题Which of the following commands should be used to monitor the number of threads on the scheduler’s run queue for any given interval?()A
sarB
pstatC
iostatD
filemon
考题
单选题You need to create a table named ORDERS that contain four columns: 1. an ORDER_ID column of number data type 2. aCUSTOMER_ID column of number data type 3. an ORDER_STATUS column that contains a character data type 4. aDATE_ORDERED column to contain the date the order was placed. When a row is inserted into the table, if no value is provided when the order was placed, today's date should be used instead. Which statement accomplishes this?()A
CREATE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status VARCHAR2 (10), date_ordered DATE = SYSDATE);B
CREATE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status VARCHAR2 (10), date_ordered DATE DEFAULT SYSDATE);C
CREATE OR REPLACE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status VARCHAR2 (10), date_ordered DATE DEFAULT SYSDATE);D
CREATE OR REPLACE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status VARCHAR2 (10), date_ordered DATE = SYSDATE);E
CREATE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status NUMBER (10), date_ordered DATE = SYSDATE);F
CREATE TABLE orders ( order_id NUMBER (10), customer_id NUMBER (8), order_status NUMBER (10), date_ordered DATE DEFAULT SYSDATE);
考题
单选题Failure to meet customer needs can lead to______.A
overemphasis on the service format.B
decreased corporate revenue.C
misunderstanding of customer satisfaction.D
customers’ complaints.