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单选题
A service technician suspects the fuser assembly needs to be replaced. Which of the following is MOST likely the type of printer being repaired? （）
A
Inkjet
B
Laser
C
Impact
D
Thermal
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A service technician suspects the fuser assembly needs to be replaced. Which of the following is MOST likely the type of printer being repaired? ()
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Which of the following printers includes an imaging drum and fuser assembly?()
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A department of users is reporting there are lines across their printouts. They have alreadychanged the toner cartridge but the issue remains. Which of the following is the BEST item for Karen, a technician, to inspect?（）A、The fuser unit for damageB、The toner cartridge for proper seatingC、The tray pickup rollers for wearD、The registration assembly for damage
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A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）A、The printer fuser assembly needs to be replaced.B、The pickup rollers no longer have pickup grip.C、Something is stuck inside of the pickup assembly.D、The printer needs to have the toner cartridge replaced.
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A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）A、Clean the toner cartridge.B、Change the paper.C、Replace the fuser.D、Print a test page.
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A technician needs to find an end of a network cable drop. Which of the following tools would the technician use?（）A、Cable testerB、MultimeterC、Toner probeD、Loopback plug
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A technician is troubleshooting a lack of Internet connectivity affecting their entire office. The technician suspects the issue is with their Internet Service Provider failing to provide service.Which of the following command line tools should the technician use to BEST test this theory？（）A、tracertB、ipconfigC、netstatD、nslookup
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Which of the following is the recommended maintenance for a laser printer？ （）A、Clean all fan filters； wipe down the paper path and re-adjust the corona wire.B、Clean all pickup rollers； re-adjust the corona wire and replace the fuser assembly.C、Clean all pickup rollers； replace the fuser assembly and clean all fan filters.D、Clean all pickup rollers； wipe down the paper path and clean all fan filters.
考题
A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? （）A、Remove and clean the fuser assembly with an alcohol based cleaner.B、Install a maintenance kit and reset all page counts to zero.C、Perform a full power cycle on the printer.D、Clean the paper path with a damp cloth and canned air to remove any debris.
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A technician is checking on a printer that is frequently jamming. The jams always consist ofmultiple papers becoming stuck. The paper in the printer was just reloaded this morning. Which of the following is the MOST likely reason for the jams?（）A、The drum is old and needs to be replaced.B、The fuser is not coming up to the proper temperature.C、The paper tray rollers are too tight.D、The paper is damp due to humidity.
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Which of the following makes toner stick to paper？（）A、corona transfer wireB、fuser assemblyC、drum assemblyD、pickup roller assembly
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A technician has a laptop that is running slow and notices the fan is on high. Which of the following should the technician try FIRST?（）A、Clean the heatsink assembly of debris.B、Turn the fan off when the AC adapter is attached.C、Turn the fan to low in the BIOS.D、Replace the processor and fan.
考题
A service technician suspects the fuser assembly needs to be replaced. Which of the following is MOST likely the type of printer being repaired? （）A、InkjetB、LaserC、ImpactD、Thermal
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单选题If a technician needs to convert a hard drive from Basic to Dynamic, which of the following utilities would the technician use?（）A
Add Hardware WizardB
Device ManagerC
Computer ManagementD
Disk Management
考题
单选题A technician is checking on a printer that is frequently jamming. The jams always consist ofmultiple papers becoming stuck. The paper in the printer was just reloaded this morning. Which of the following is the MOST likely reason for the jams?（）A
The drum is old and needs to be replaced.B
The fuser is not coming up to the proper temperature.C
The paper tray rollers are too tight.D
The paper is damp due to humidity.
考题
单选题A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）A
The printer fuser assembly needs to be replaced.B
The pickup rollers no longer have pickup grip.C
Something is stuck inside of the pickup assembly.D
The printer needs to have the toner cartridge replaced.
考题
单选题A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）A
Replace the printer.B
Replace print head assembly.C
Clean the print head.D
Use a different brand of paper.
考题
单选题A department of users is reporting there are lines across their printouts. They have alreadychanged the toner cartridge but the issue remains. Which of the following is the BEST item for Karen, a technician, to inspect?（）A
The fuser unit for damageB
The toner cartridge for proper seatingC
The tray pickup rollers for wearD
The registration assembly for damage
考题
单选题In which of the following sections of an MFP would a technician find a Xenon Lamp？（）A
The paper feed sectionB
The fuser sectionC
The scanner sectionD
The transfer section
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