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单选题
What does the bank agree to do?
A
Change Mr. Bright’s account type
B
Provide Mr. Bright new checks at no cost
C
Give Mr. Bright another chance
D
Alert Mr. Bright prior to charging more fees
参考答案
参考解析
解析：
最后一段第二句“…we will go ahead and refund the fee in question”提到给顾客一次机会，退还费用，而以后就不行了，所以C项正确。
最后一段第二句“…we will go ahead and refund the fee in question”提到给顾客一次机会，退还费用，而以后就不行了，所以C项正确。
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