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单选题
Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?（）
A
The printer will print according to specification.
B
The printer will stop printing immediately.
C
The printer will take longer to print.
D
The printer will print blank sheets of paper
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Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?()
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A laser printer prints pages with a gray background. Which of the following is the MOST possible cause of the problem? ()
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A laser printer prints pages with a gray background. Which of the following is the MOST possible cause of the problem? （）A、Transfer rollerB、Paper typeC、Print headD、Fuser
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A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）A、The printer needs to be sent to the manufacturer for maintenance.B、The printer’s firmware needs to be updated.C、A printer system reset must be performed.D、The maintenance page counter must be reset.
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A network printer will not print. The printer is online and visible. All the print jobs complete but the printer will not operate. Which of the following is the MOST likely cause?（）A、The drum is faulty.B、The print buffer is full.C、The printer is out of toner.D、The fuser is faulty.
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A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）A、The printer fuser assembly needs to be replaced.B、The pickup rollers no longer have pickup grip.C、Something is stuck inside of the pickup assembly.D、The printer needs to have the toner cartridge replaced.
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Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?（）A、The printer will print according to specification.B、The printer will stop printing immediately.C、The printer will take longer to print.D、The printer will print blank sheets of paper
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When installing an inkjet printer for the first time， which of the following should be done FIRST？ （）A、Print a test page from the Printer icon under the printers tab.B、Select the new printer as the default printer.C、Run the printhead alignment within the Tools folder of the printer.D、Ensure that the printer is set for bi-directional printing.
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A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?（）A、Feed roller gear is broken.B、Feed rollers are dirty.C、Fuser has overheated.D、Toner cartridge needs to be replaced.
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单选题Users are having trouble printing in terminal services. The administrator finds that whenever acertain user prints the print spooler crashes. Which of the following is the MOST likely problem？（）A
The user is using a PostScript driver.B
The printer is not on the HCL.C
The user does not have the appropriate permissions to print.D
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单选题Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?（）A
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Paper jam in the paper feed trayC
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单选题A user is printing pictures to the color laser printer and the bottom half of the picture is faded. The printer is displaying no errors. Which of the following is the MOST likely resolution to the problem?（）A
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Replace the pickup assembly.C
Replace the fuser.D
Replace the print head.
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单选题A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?（）A
Replace the paper with thinner paper.B
Replace the toner cartridges.C
Replace the fuser.D
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考题
单选题A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）A
The printer fuser assembly needs to be replaced.B
The pickup rollers no longer have pickup grip.C
Something is stuck inside of the pickup assembly.D
The printer needs to have the toner cartridge replaced.
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单选题A network printer will not print. The printer is online and visible. All the print jobs complete but the printer will not operate. Which of the following is the MOST likely cause?（）A
The drum is faulty.B
The print buffer is full.C
The printer is out of toner.D
The fuser is faulty.
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单选题A user is trying to connect a mobile IR printer to a mobile device with no success. Which of the following is the MOST important when printing to an IR printer?（）A
Enough lightB
Line of sightC
Correct printer driversD
Enough power
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Feed roller gear is broken.B
Feed rollers are dirty.C
Fuser has overheated.D
Toner cartridge needs to be replaced.
考题
单选题Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）A
The network connection is unavailable.B
The printer is offline.C
The user does not have the proper security permissions.D
The print spooler is stopped.
考题
单选题A laser printer is sent for repair and the work order indicates that there is an image printing problem. Which of the following should a technician do FIRST to confirm this problem？（）A
Run the calibration feature on the laser printer.B
Run a self-test image page from the printer.C
Clean the corona wire and return printer.D
Print a test page from a computer.
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单选题User 1 has a printer connected to a PC. User 2 is requesting the ability to print large documents to that printer. Which of the following is the BEST way for User 2 to gain access to the printer?（）A
Use infrared to print remotely.B
Unplug the printer and install it on the new pc.C
Share the Printer in Windows.D
Update universal drivers to allow printing.
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