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Quality management has four main components：quality planning .，quality assurance.，quality control and quality（ ）.
A.improvement
B.change
C.spiral
D.evolution
B.change
C.spiral
D.evolution
参考答案
参考解析
解析：包括四个主要环节：质量计划、质量保证、质量控制和过程改进。A. 改进 B.变更 C.升级 D.进化
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