2022年商务英语易遇到的四大瓶颈

发布时间:2021-11-29


今天给大家分享一下商务英语四大瓶颈及技巧策略,希望对大家有所帮助,祝大家备考顺利!

瓶颈一: 专心英语,忽视商务。

突破方法:拓展商务背景,培养商务思维。

有的学员多年学习英语,甚至是英语专业毕业,英语足够好,语法、词汇以及听说能力具佳,但通过商务英语学习,仍然无法获得在商务场景下运用语言的能力。所以,学员们往往心态急切,要么是工作的人士,提高商务英语技能为工作需要,要么是即将毕业的学生,即将走入职场,试图增加竞争的砝码。

为了增加对商务英语词汇的敏感性,需要了解涉及各个职能和行业的商务背景知识,前者常与某个职位相联系,后者常与某个场景相联系,所以在学习过程中,要侧重提高在商务环境下应用语言的能力,以及涉及到的基本的商务背景知识。商务人士的说话语气和交流思维,特别是英美人士的商务思维和日常生活中的思维是不同的。语言是思维的载体。思维方式的不同,造成了语气和语言表达的不同。这也是Business English和General English的相异之处。

瓶颈二:专心商务,忽视英语。

突破方法:夯实基础,从最实用的东西入手,获得拿来即用的能力。

有的学员拥有多年的工作经验和丰富的商务背景知识,但英语基础不好,听说读写能力都有待提高,以适应或应对工作中的对外沟通的需要。

商务英语学习应该明确动机,就是学习最实用的东西。对于以应试为目的的学生,如果只是从纯应试的角度来入手的话,很难提高实用技能。当然商务英语考试(e.g. BEC & TOIEC)是很大程度上属于能力考试,出题方面会最大限度的避免高分低能的现象。商务英语的教学经验告诉我们,要增加学习的效率,要将应试与实用技能有机结合。实用的不一定是商务英语,而商务英语一定是实用的。商务英语课程讲得不是纯商务(Business Background),也不是公共英语(General English),讲的是英语在商务环境下的应用,可以称为英语商务,或商务英语。所以离开商务背景谈商务英语学习是没有意义的。学习的最好状态不但要通过考试,更是要课上学到的东西出了教室就可以派上用场。

瓶颈三:缺乏实战语境,不能学以致用。

突破方法:构造学习语境,依靠案例学习。

模拟真实案例学习的最大好处在于,让学习进入实战状态,感受类似真实的商务场景。任何商务案例(Business Real-case)都是一个实用的“小故事”,学生应把自己当成故事中的主角,或是这个场景即将发生在他们身上。这样的“故事”,可以帮助学生消化语言,提高技能。较简单场景学生可以当堂练习,而较复杂的商务案例,学生可以有一定时间在课下准备。这样可以防止学生在口语课堂上“练听力”的尴尬。现学现卖是很好的感觉。一方面帮助学生消化课堂所学的内容,另外扩大了学生的视野,提高了他们的技能。学生课前充分准备包括思考或查找资料,然后进行课上商务英语实践,这样学生就在课下输入(Input)在课上输出(Output),使所学的语言点和技能自然转化,学生由被动接受(Receptive)变为主动参与(Productive)。另外,当把错误犯在课堂里的时候,可以有针对性的查漏补缺,增加学习效率。

通过案例学习不但实现了“实践”,还学到了实用的理念。比如:由于商务英语表达的得体性(Gentle & Courteous),学生应该学会在商务环境高效率沟通的方式:还包括最实用的技巧。比如:由于商务英语传达信息的有效性(Informative),学生应该学会为了达到商务目的而进行的自我介绍(Purposeful Self-introduction)。

瓶颈四:学习一劳永逸,忽视动态学习。

突破方法:将商务英语学习和工作相结合,常学常新。

随着社会经济的快速发展,全球化在各行各业的深入,电子商务对企业来说已经不再是一种技术,而是一种必要的策略。这就给商务时间带来了新的技术、理念、观念和战略,同时也带来了大量新鲜语汇。所以,商务英语的不可能历久尤新,学习过程更不能一劳永逸。将商务英语学习融入工作和生活,常学常新。

提出以下六点建议:(P-R-E-F-E-R)

Professional key words

专业领域的关键词是开始,也是构造语言的基本要素。

Reference books

学习权威教材,系统全面了解商务语境的语汇。

Extensive & intensive reading

读写领先,听说跟上。通过大量阅读,了解未知。适当集中,扩大力量。泛读可以摄取丰富信息,精读可以培养语感,增加语言积累。

Foremost original works

浏览专业外文原著,感受原汁原味的商务英语表达。

English corner

善于在学习过程中和他人分享,特别是相关的业内人士。让信息在交换中丰富,让能力在应用中熟练。

Related current news

了解相关行业资讯,把握商务领域动态前沿


下面小编为大家准备了 商务英语考试 的相关考题,供大家学习参考。

— You are the manager of the marketing department in your company. A new assistant manager has recently been appointed and will start work soon.

— Write an email to all staff in the department:

— explaining the need for the appointment

— saying when the assistant manager will start work

— describing the experience the assistant manager has.

— Write 40 - 50 words.

From: Candace Woodward

To: All marketing staff

Subject: New assistant manager

正确答案:To support our strategy of growing sales in our Asian and African markets a new position of assistant manager has been created. Paul Fisher has been appointed and will start on 1st September Paul has worked for several years in marketing toys concentrating on the Far East.
To support our strategy of growing sales in our Asian and African markets, a new position of assistant manager has been created. Paul Fisher has been appointed, and will start on 1st September Paul has worked for several years in marketing toys, concentrating on the Far East.

Financial Planning: the factors involved in deciding on appropriate pricing strategies

正确答案:Suggested answers: a.In any single market three basic factors determine the boundaries of the pricing decision. The price floor or minimum price is bounded by product cost. The price ceiling or maximum price is bounded by competitive prices for comparable products and ability of customers to pay. Between the floor and ceiling for every product there is an optimum price which is a function of the demand for the product and the cost of supplying the product. The international executive must develop a pricing system and pricing policies that 'address these fundamental factors in each of the national markets in which his company operates. b.In addition to developing a pricing system the system must also be consistent with a number of uniquely international constraints. In addition to the diversity of national markets in all three basic dimensions—cost competition and demand—the international executive is also confronted by conflicting governmental tax policies and claims as well as government controls such as dumping legislation resale price maintenance legislation price ceilings and general review of price levels. Other factors affecting the international pricing decisions are the often surprisingly high international transportation costs middlemen in elongated international channels of distribution and multinational accounts demanding equal price treatment regardless of location. c.Pricing decisions have a major impact on a number of societal groups: consumers customers employees stockholders the public interest and of course the competition. These interest groups are affected by pricing decisions which in turn constrain the international executive. A widespread effect of international business is to lower prices. Within the corporation there are many interest groups and frequently conflicting price objectives. The divisional vice-president is concerned about profitability at the divisional level. Regional executives are concerned about profitability at the country level. d.The direction of international marketing seeks competitive prices in world markets.. The controller and financial vice-president are concerned about profits. The manufacturing vice-president seeks long runs for maximum manufacturing efficiency. The tax manager is concerned about compliance with government transfer pricing legislation and company counsel is concerned about the antitrust implications of international pricing practices. With such a large number of divergent and often conflicting interests combined with the limitations of our existing measures of demand it is premature to expect that we should be able to determine“optimal”prices in international marketing. A more feasible objective for the international executive is to formulate international pricing strategy and policy that will contribute rather than detract from company sales and profit objectives worldwide.
Suggested answers: a.In any single market three basic factors determine the boundaries of the pricing decision. The price floor, or minimum price, is bounded by product cost. The price ceiling, or maximum price, is bounded by competitive prices for comparable products and ability of customers to pay. Between the floor and ceiling for every product there is an optimum price, which is a function of the demand for the product and the cost of supplying the product. The international executive must develop a pricing system and pricing policies that 'address these fundamental factors in each of the national markets in which his company operates. b.In addition to developing a pricing system, the system must also be consistent with a number of uniquely international constraints. In addition to the diversity of national markets in all three basic dimensions—cost, competition, and demand—the international executive is also confronted by conflicting governmental tax policies and claims as well as government controls such as dumping legislation, resale price maintenance legislation, price ceilings and general review of price levels. Other factors affecting the international pricing decisions are the often surprisingly high international transportation costs, middlemen in elongated international channels of distribution, and multinational accounts demanding equal price treatment regardless of location. c.Pricing decisions have a major impact on a number of societal groups: consumers, customers, employees, stockholders, the public interest, and, of course, the competition. These interest groups are affected by pricing decisions, which in turn constrain the international executive. A widespread effect of international business is to lower prices. Within the corporation there are many interest groups and frequently conflicting price objectives. The divisional vice-president is concerned about profitability at the divisional level. Regional executives are concerned about profitability at the country level. d.The direction of international marketing seeks competitive prices in world markets.. The controller and financial vice-president are concerned about profits. The manufacturing vice-president seeks long runs for maximum manufacturing efficiency. The tax manager is concerned about compliance with government transfer pricing legislation, and company counsel is concerned about the antitrust implications of international pricing practices. With such a large number of divergent and often conflicting interests combined with the limitations of our existing measures of demand, it is premature to expect that we should be able to determine“optimal”prices in international marketing. A more feasible objective for the international executive is to formulate international pricing strategy and policy that will contribute rather than detract from company sales and profit objectives worldwide. 解析:constrain强迫,强制,束缚。optimum price最适当价格。 dumping倾销。antitrust反托拉斯。divergent分歧的,分开的。detract from贬低,减损。premature早熟的,仓促的。

Dear Sirs,

The order mentioned above was delivered to our warehouse 2 days after it arrived in Chicago 8th Jan. and we regret that we have to complain about the conditions in which we received it.

In our order we stipulated that we required four dozen of your men's suits pattern CS/7, and in your invoice, No. CP/78, you charged us for this quantity, but it is clear that you have packed only three dozen in Case 3, 【B1】______ . We would therefore appreciate an explanation and your prompt action to send us the missing dozen suits.

Very much more serious is the condition of the ladies' trousers suits that you packed in Case 2. Of the six dozen that this case contains, 【B2】______ . It is quite clear that this is solely due to the totally inadequate way in which they had been packed for you had not lined the case with any waterproof paper. 【B3】______

【B4】______ , whereas in our order we had stated that we required your pattern CS/9 which is stated in your catalogue as being made up from heavy-weight material. There is no market here for tropical suits, and so we must emphasize 【B5】______ .

We must stress that the mistakes that you have made in this first order we have placed with you have caused considerable problems for us. We had hoped to include your products in the Spring Sale that is due to open at the end of February, but as it is, it is now clear that we shall not be able to do so. We wish to stress, therefore, that unless you take immediate action to correct the mistakes that you have made, 【B6】______ .

We now expect your prompt reply.

Yours,

Faithfully

A. please correct all the mistakes as soon as possible

B. that we expect you to replace these suits that have been wrongly delivered with those we ordered without delay

C. we shall certainly not consider further orders with you and shall report your company to the American Trade Promotion Office in New York

D. and we think the price is a little bit too high

E. forty have become very sodden in transit and most of these show signs of rotting

F. we are also surprised that you appear to have sent us three dozen lightweight gentlemen's suits in Case 1

G. we therefore expect your prompt action to remedy this situation

H. and there is no sign of the missing dozen in either Case 1 or 2

【B1】______

正确答案:H
H

Staff Management: the importance of encouraging staff to make suggestions for improvements

正确答案:Suggested answers: a.It is important to encourage staff to make suggestions for improvements. First taking on staff suggestions has been an important element in company success. If you listen to their opinions you can gain your facts straight before making false allegations. Staff suggestions will generate a great deal of new ideas. You can absorb a large amount of information so as to broaden your vision and horizon and to establish clear goals. Secondly by listening to their views you can get a far better understanding of your staff. b.The essential part of effective teamwork is to see your company as different team members who are working together rather than as individuals who are working separately. Encouraging staff to make suggestions for improvements is important. It is useful for the managers to understand the personalities of the people they are working with. Then they will be able to anticipate how these people will react in certain stressful situations. You can clarify all job descriptions rationally and carry out regular planning more smoothly. c.If you value staff suggestions it will inspire your staff. You will have greater ability to motivate and communicate well with your staff members. Communication is important. Staff members need to talk to managers about the working practices within a company. Both parties should feel that the expectations are realistic and allow them to have responsibilities and interests outside work. Tile employees will perform even better than before. It will also inspire others. It will end up attracting good personnel. Therefore it is advisable to encourage staff to make suggestions for improvement.
Suggested answers: a.It is important to encourage staff to make suggestions for improvements. First, taking on staff suggestions has been an important element in company success. If you listen to their opinions, you can gain your facts straight before making false allegations. Staff suggestions will generate a great deal of new ideas. You can absorb a large amount of information so as to broaden your vision and horizon and to establish clear goals. Secondly, by listening to their views, you can get a far better understanding of your staff. b.The essential part of effective teamwork is to see your company as different team members who are working together, rather than as individuals who are working separately. Encouraging staff to make suggestions for improvements is important. It is useful for the managers to understand the personalities of the people they are working with. Then they will be able to anticipate how these people will react in certain stressful situations. You can clarify all job descriptions rationally, and carry out regular planning more smoothly. c.If you value staff suggestions, it will inspire your staff. You will have greater ability to motivate and communicate well with your staff members. Communication is important. Staff members need to talk to managers about the working practices within a company. Both parties should feel that the expectations are realistic and allow them to have responsibilities and interests outside work. Tile employees will perform. even better than before. It will also inspire others. It will end up attracting good personnel. Therefore, it is advisable to encourage staff to make suggestions for improvement. 解析:broaden your vision开阔眼界。personality人格,个性。 teamwork团队合作,集体协力,团对配合。False allegation凭空指控,错误指控。stressful紧张的,感到压力的。

声明:本文内容由互联网用户自发贡献自行上传,本网站不拥有所有权,未作人工编辑处理,也不承担相关法律责任。如果您发现有涉嫌版权的内容,欢迎发送邮件至:contact@51tk.com 进行举报,并提供相关证据,工作人员会在5个工作日内联系你,一经查实,本站将立刻删除涉嫌侵权内容。