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单选题
The reviewer finds the information about customer service very useful because
A
his company doesn’t have enough staff to provide good customer service.
B
the sales in his company is decreasing gradually.
C
the customers’ complaints are on the rise.
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参考解析
解析：
根据第四段第一句话中的非限定性定语从句可以判断出“which is struggling to maintain excellent customer service at a time when sakes are(thankfully)outpacing customer service rep availability”书评人所在的公司正在面对的问题，也就是在销售的增长幅度超过了客户服务代表人数的增长的情况下，怎样仍能保持优质的客户服务。选项B所表述的内容与原文的意思相反，选项C未提及。因此正确选项为A。
根据第四段第一句话中的非限定性定语从句可以判断出“which is struggling to maintain excellent customer service at a time when sakes are(thankfully)outpacing customer service rep availability”书评人所在的公司正在面对的问题，也就是在销售的增长幅度超过了客户服务代表人数的增长的情况下，怎样仍能保持优质的客户服务。选项B所表述的内容与原文的意思相反，选项C未提及。因此正确选项为A。
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