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单选题
A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?（）
A
Replace the paper with thinner paper.
B
Replace the toner cartridges.
C
Replace the fuser.
D
Replace the print heads.
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更多 “单选题A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?（）A Replace the paper with thinner paper.B Replace the toner cartridges.C Replace the fuser.D Replace the print heads.” 相关考题
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A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?()
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A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?（）A、TonerB、Transfer rollerC、FuserD、Pickup assembly
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A user reports that printed pages are smearing after the pages come out of a laser printer. Which of the following is the MOST likely problem?（）A、The corona wire is not supplying the correct voltage.B、The fuser is not reaching the correct temperature.C、The paper is card stock and is too thick.D、The paper has a humidity content that is too low.
考题
A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）A、The printer cable is not bi-directional.B、The user does not have full printer administration rights.C、The computer cannot spool and send the print job fast enough.D、The print job is too big for the amount of available memory.
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A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）A、has not been installed on the user’s computer.B、is not turned on.C、driver is corrupt.D、cable is unplugged.
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A laser printer is sent for repair and the work order indicates that there is an image printing problem. Which of the following should a technician do FIRST to confirm this problem？（）A、Run the calibration feature on the laser printer.B、Run a self-test image page from the printer.C、Clean the corona wire and return printer.D、Print a test page from a computer.
考题
A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?（）A、Replace the paper with thinner paper.B、Replace the toner cartridges.C、Replace the fuser.D、Replace the print heads.
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Which of the following item colorizes the paper using a two-component laser printer？ （）A、tonerB、laser beamC、developerD、ribbon
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A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?（）A、Replace the print rollerB、Reset to factory defaultsC、Replace the wristband rollD、Clean the heating assembly
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A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）A、Printer driverB、Protocol stackC、Network connectivityD、Correct patch application
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考题
You are the administrator for Company's network. Your account is configured to use roaming profiles and your username is Johan1. The profile is stored on a Windows 2000 Server computer named CompanyA. You log on to your Windows 2000 Professional computer and install a shared color laser printer. The color laser printer is shared from a computer named CompanyB. The next day when you return and log on to your computer you discover that when you attempt to print a document to the shared color laser printer, the printer is not included in the list of available printers. You want the printer connection to be available to you from any computer on the network. What should you do? （）A、On CompanyA configure a local user account for Johan1.B、On CompanyA change the file ntuser.man to ntuser.dat for Johan1C、Install an updated printer driver for the print device on the user’s computer.D、Grant Johan1 the Manage Printers permission for the shared color laser printer.
考题
单选题A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）A
has not been installed on the user’s computer.B
is not turned on.C
driver is corrupt.D
cable is unplugged.
考题
单选题A user reports that printed pages are smearing after the pages come out of a laser printer. Which of the following is the MOST likely problem?（）A
The corona wire is not supplying the correct voltage.B
The fuser is not reaching the correct temperature.C
The paper is card stock and is too thick.D
The paper has a humidity content that is too low.
考题
单选题A user states that the laser printer is leaving a black line on all pages being printed. Which of thefollowing is the MOST likely cause and solution for this issue?（）A
Faulty driver; reinstall or update driverB
Bad fuser; place service call to printer manufacturer.C
Excess toner on drum; perform maintenance (e.g. clean drum surface).D
Deteriorating rollers and worn brushes; replace rollers and brushes.
考题
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Download manufacturer printer driversB
Restart the printer spoolerC
Check for Microsoft Windows updatesD
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考题
多选题A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).AToner cartridgeBLaser scannerCFormatter PCBDPickup rollersEFuser
考题
单选题When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）A
The printer needs to be calibrated.B
There is a problem with the document being printed.C
The print head is clogged.D
An incorrect paper type is being used.
考题
单选题A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）A
The printer needs to be sent to the manufacturer for maintenance.B
The printer’s firmware needs to be updated.C
A printer system reset must be performed.D
The maintenance page counter must be reset.
考题
单选题A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）A
Run the printer configuration wizard on the desktop.B
Check to see if the network printer is turned on.C
Verify that the printer is connected to the network.D
Check the local print queue for a failed print job.
考题
单选题A user’s print jobs default to PRINTER_A.The user wants to change their default printer to PRINTER_B.How can the system administrator change the user’s default printer to PRINTER_B？（）A
Execute the command ’piobe -q PRINTER_B’B
Edit the user’s stanza in the /etc/qconfig fileC
Execute the command ’chuser -a QUEUE=PRINTER_B user’D
Add the line ’export PRINTER=PRINTER_B’ to the user’s .profile
考题
单选题A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）A
Printer driverB
Protocol stackC
Network connectivityD
Correct patch application
考题
单选题A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）A
The printer cable is not bi-directional.B
The user does not have full printer administration rights.C
The computer cannot spool and send the print job fast enough.D
The print job is too big for the amount of available memory.
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