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（请给出正确答案）
We appreciate your patience and hope to serve you in a timelier manner in the future. ____ , please contact our order department at 716-555-0160 with any questions .
A.instead
B.meanwhile
C.in contrast
D.besides
B.meanwhile
C.in contrast
D.besides
参考答案
参考解析
解析：A选项意为“代替、反而”，B选项意为“同时、其间”，C选项意为“与此相反、比较起来”，D选项意为“此外、而且”。题目意为“我们感谢您的耐心，希望将来能为您提供更加及时的服务。____, 如果有任何问题，请与我们的订单部门联系，电话：716-555-0160。”因此选D，此外如果有任何问题。
更多 “We appreciate your patience and hope to serve you in a timelier manner in the future. ____ , please contact our order department at 716-555-0160 with any questions .A.instead B.meanwhile C.in contrast D.besides” 相关考题
考题
Patience is a quality of heart that can be greatly enhanced with deliberate practice. An effective way that I have found to deepen my own patience is to create actual practice periods periods of time that I set up in my mind to practice the art of patience. Life itself becomes a classroom, and the curriculum is patience. You can start with as little as five minutes and build up your capacity for patience, over time. Start by saying to yourself, Okay, for the next five minutes I won’t allow myself to be bothered by anything. I'll be patient. What you’ll discover is truly amazing. Your intention to be patient, especially if you know it's only for a short while, immediately strengthens your capacity for patience. Patience is one of those special qualities where success feeds on itself.Once you reach little milestones five minutes of successful patience you’ll begin to see that you do, indeed, have the capacity to be patient, even for longer periods of time. Over time, you may even become a patient person.Being patient will help you to keep your perspective. You’ll see even a difficult situation, say your present challenge, isn't life or death but simply a minor obstacle that must be dealt with. Without patience, the same scenario can become a major emergency complete with yelling, frustration, hurt feelings, and high blood pressure. It's really not worth all that. Whether you’re needing to deal with children, your boss, or a difficult person or situation if you don’t want to sweathe small stuff, improving your patience level isa great way to start.(1)The best title for this selection is ________.A、The Art of PatienceB、Patience and PerspectiveC、Become More PatientD、The Effective Ways to Patience(2)Which of the following is not TRUE?A、Creating actual practice periods is the only effective way to deepen patience.B、Our intention may strengthen our capacity for patience.C、Success feeds on patience.D、We can deepen our patience by practice.(3)According to the passage, if we want to be patient, ________.A、we should have 5-minute practice everydayB、we should reach little milestones—five minutes of successful patience firstC、we could create actual practice periods and practiceD、We should be perspective(4)With patience, ________.A、we will see a difficult situation as deathB、we will see a difficulty situation as a minor obstacleC、we can deal with children, your boss, or a difficult person or situation easilyD、we would never be hurt(5)Without patience, when we see the same difficult situation, _______.A、we will cryB、we regard it as a major emergencyC、we will sweatD、we will improve our patience level
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中文语句“请注意,因车站进站闸机故障,请听从工作人员指引,从临时通道进站,不便之处敬请谅解。”翻译成英文语句为:( )。
A.Your attention please! Please add-value at the Custermer Sercice Center as the Value Machines are not working. We apologize for any inconvenience this might cause.B.Your attention please! Please buy ticket at the Custermer Sercice Center as the ticket machines are not working. We apologize for any inconvenience this might cause.C.Your attention please! Please follow staff directions to enter as the entry gates are not working. We apologize for any inconvenience this might cause.D.Your attention please! Station lighting is under emergency repair but trains are still running. Please contact staff if you need any assistance. We apologize for any inconvenience this might cause.
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—I’d like to have credit information about my corporate partner in Australia.—()
A. Well, our department deals with all kinds of consultant service.B. Please call me at any time, if you have any questions.C. I have something wrong with the credit of my cooperate partner.
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阅读理解：阅读下面的对话，选择合适的内容将对话补充完整。Dear Sirs,Account No.87561.{A;B;C;D;E}2.{A;B;C;D;E}3.{A;B;C;D;E}4.{A;B;C;D;E}5.{A;B;C;D;E}A、Your prompt attention to this matter would be greatly appreciated.If you have any questions regarding this account, please contact our office as soon as possible.B、Regards,LilyC、Please note that your account No.8756 was already a month overdue.As you are usually very prompt in settling your accounts, we wonder whether there is any special reason.D、If payment has recently been made, please accept our thanks and ignore this reminder.E、We think you may not have received the statement of account we sent you on August 30 showing the balance of US$ 80,000 you owe.We are sending you a copy and hope it may have your early attention.
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If you have any questions here, please tell us. We' ll all be()to help you.A. readyB. alreadyC. readiness
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Dear Mr. Robert,It was 1) _______ to learn of you setting up your own advertising 2) _______. Please accept my heartfelt congratulations.With your brilliant 3) _______ and long record of fine achievements, I’m sure the new agency will be a great success. I sincerely hope you will find the happiness and 4) _______ in this new venture.Should there be any way in which we can be of 5) _______, please do not hesitate to contact me personally.Yours sincerely,John Will
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Enclosed please find our Order No.ST 112.If the quality is up to our expectation, we are prepared to place a large order with you next year. Your close attention to this order will be highly appreciated.(英译中)
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Due to a recent increase in administrative errors, we are writing to remind you of the process for investigating any suspected discrepancy on your service bill. Please contact the customer service department in writing within 60 days of receiving the bill. In order to avoid fate fees and possi-ble42of your service, you must still pay undisputed portions of the statement by the due date.
Proteus Sat43 every effort to resolve any claims in a timely manner, and to the mutual sat-isfaction.
阅读以上短文，回答191-192题。
第42题答案是__________A.interrupted
B.to interrupt
C.interruption
D.interruptive
考题
January 15
Esther Chen
555 Queens Road
Leeds, England
Dear Dr. Chen
Thank you for your letter. We understand that you have decided not to47your subscription to international medicine. We are truly sorry to lose you as a subscriber. As you know, most other journals in the field focus on specialized research topics, with little48to day-to-day medical care. Our magazine is one of the few to feature new advances in both medical research and clinic at practice.
We would like to offer you a 40 percent discount on one year' s subscription. Plus, if you con-tact our subscription office before January 30, we will send you any issues you have missed free of charge. Please mention my name in order for your discount to be applied49.
We hope to hear from you.
Sincerely,
Robert Goldberg
Vice President, Subscriptions Department
阅读以上短文，回答199-201题。
第47题答案是__________A.renew
B.review
C.supply
D.include
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If you have not received__________ of your order within two business days, please contact our customer service center.A.confirmation
B.resignation
C.preparation
D.expectation
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the lack of service you experienced is unusual and not the standard of our motel, there is no excuse for a lackadaisical attitude on the part of any of our employees. We are sorry for the inconvenience and annoyance this incident caused.
Thank you again for your comments. We hope that you will give us () chance to serve you.
A.other
B.other than
C.another
D.all
考题
Questions 53-55 refer to the following letter.
Dear Valued customer
Thank you for taking the time to fill out our questionnaire during your stay with us. We do appreciate hearing from our customers, as their comments are vital( ) us to continue improving our accommodations.
A.with
B.for
C.at
D.as
考题
Questions 101-105 refer to the following passage.
March 26,2006
Mr. Samuel Brown
Truestar Corporation
Finance Department Manager
Re: Account # 2958A
Dear Mr. Brown,
I want to thank you for the conversation that we had earlier today and for agreeing to a reduction in payment for my outstanding account. As discussed, I will implement a bi-weekly payment of $250, effective Friday, March 31. I will ensure that payment is in my bank account for your automatic withdrawal by 10:00 a.m. every Friday payment period until my account is paid in full.
I very much appreciate your understanding my current financial situation, and will contact you should things improve.
Please do not hesitate to contact me if you have any questions.
Best regards,
Jason Chalmers
September 3,2006
Jason Chalmers
21 Reelster Boulevard
Vancouver, BC
Dear Jason,
I am writing to update you on your account status(#2958A) with Truestar Corporation. As a result of our consolidated efforts to restructure your repayment plan in March of this year, it is with great satisfaction that I let you know that your account has now been cleared and paid in full.
With diligence and cooperation, we have successfully worked through this financial situation.
We would be pleased to offer our services should you need them again in the future. Please contact us with your request.
Best wishes, and we look forward to working with you again soon.
Samuel Brown
Truestar Corporation
Finance Department Manager
The word"outstanding" in the first letter, Line 2 is closest in meaning to___________ .A.superior
B.noticeable
C.unpaid
D.essential
考题
Questions 56-58 refer to the following letter.
Lasell, Inc.
676 Keenan Dr.
Fort Worth, Texas 76035
Dear Customer,
As you may be aware, Lasell has routinely received commendations for our commitment to product safety. Every item that is sold under the Lasell name is subjected to rigorous product testing. When design flaws are detected, the model is revised to eliminate the problem. In addition, our products are built from the strongest plastics to ensure that you never have a problem with a Lasell product.
In the unlikely event that products are released with previously undetected flaws, great steps are taken to ensure that every flawed item is removed from the market and replaced for customers.
Late last week, our exceptional quality assurance team identified a previously undetected minor flaw in the air filters in our 6000X model. Because our records show that you have recently purchased a 6000X vacuum cleaner, we want to inform you of this flaw and of your right to return the product
for a new one. Please be assured that there is absolutely no safety risk to you or any operators of the machine. However, to ensure that
you are satisfied with the quality of our products, we would like to ask you to contact the Lasell store nearest to you. The store will arrange to pick up your machine at your home at a time that is convenient for you.
Our customers’ satisfaction is foremost on our mind, and we want to make sure that you are not inconvenienced in any manner. A replacement vacuum cleaner will be delivered at the time of the pickup. Furthermore, customers who share in the exchange will receive a free gift in appreciation of their business.
Sincerely,
Joe Glidden
What is Lasell's businesses?
A. Producing appliances.
B. Safety assessment.
C. Packaging materials.
D. Commercial deliveries.
考题
请认真阅读下列邮件内容，并选择合适的邮件主旨。（） Dear valued customers, We regret to inform you that your item may be delayed on the delivery for the atrocious weather in winter. Owning to the abnormal cold weather, many airlines in our country have been cancelled, and many railways and roads have been closed which directly caused the delivery delayed. We appreciate your understanding and patience. We will keep tracking the package for you, and try our best to offer you any help. You are also welcome to contact us about more solutions. Thanks, Yours Sincerely, LucaA、严寒气候导致航班货运延误B、由于春节导致货运延误C、提醒买家留评价D、物品未收到沟通邮件
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从下列选项中选出与中文相符的英文表述。（）“感谢您的订单。”A、We appreciate for your orderB、Thank you for your orderC、We appreciate your orderD、Thanks for your order
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We suggest that you（）our representative in Beijing for your requirements.A、will contactB、contactingC、contact withD、contact
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翻译：We would appreciate your letting us know what discount you can grant if we give you a long-term regular order.
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问答题Passage 7Questions 34—45 ● Read the text below about how to order products. ● In most of the lines 41—52 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct. ●If a line is correct, write CORRECT on your Answer Sheet. ●There is an extra word in the line, write the extra word on your Answer sheet. Special Products Co. —How to Order 0. Our specialty is our convenient catalogue system. Instead of 00. spending time going to a shop, you simply order it direct from us. 34. Ordering is easy and delivery fast. Once received, your order will 35. normally be dispatched within 72 hours. We will inform to you 36. immediately should any items be out of stock. If you are not happy 37. with your purchases please return them to us within the l5 days in their 38. original packaging and we will return you for in full. Quality is our main 39. criterion. Each item is under unconditionally guaranteed for 6 months. 40. You will receive a receipt and with your order which is your guarantee. 41. In the unlikely event of damage to an item during delivery, should please 42. contact with us immediately on 0197 3101772 and we will arrange for 43. its return or replacement. 44. All prices and promotional 45. offers are valid until 30th September.
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单选题Please do not ______ to contact our office in case of any difficulties. We are always ready to help.A
hesitate B
delay C
stopD
postpone
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问答题Practice 15 Thank you for choosing our restaurant during your visit to London. Services to guests of the restaurant are a large part of our tasks, and we are grateful for the opportunity to serve you. We would like to invite your comments on our performance and to learn from your experiences. Please take a few moments to complete our customer response form so that we may serve you better in the future.
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问答题Practice 3 We are glad to welcome our Chinese friends to this special Business Training program. Here, you will have a variety of activities and a chance to exchange ideas with each other. We hope that all of you will benefit a lot from this program. During your stay, please do not hesitate to speak to us with questions or concerns. We believe this will be an educational and enjoyable program.
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问答题翻译：We would appreciate your letting us know what discount you can grant if we give you a long-term regular order.
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