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单选题
When arriving at the customers location， two different users describe the problem， and from their description it seems to be two separate problems. Which of the following is an appropriate step to take？（）
A
Ignore both of them and decide what the real problem is.
B
Set up a separate call for each problem.
C
Have them duplicate the problem at the device.
D
Ask a third person and see if the problem is the same thing.
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更多 “单选题When arriving at the customers location， two different users describe the problem， and from their description it seems to be two separate problems. Which of the following is an appropriate step to take？（）A Ignore both of them and decide what the real problem is.B Set up a separate call for each problem.C Have them duplicate the problem at the device.D Ask a third person and see if the problem is the same thing.” 相关考题
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Which of the following is NOT true about the centrifugal separator?
A.It can be applied to separate two liquidsB.It cannot separate solids which contaminated in the oil.C.It consists of purifier and clarifierD.The centrifuge arranged to separate two liquids is known as purifier
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Which of the following is required if ports from VLANs on two separate switches need to broadcastto each other?()
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资料：Early Experiences
If you've communicated a positive initial impression and customers decide to explore your product, can they discover the features and functions that help get them up to speed? Does your interface provide clear, streamlined paths free of unnecessary instructions, distracting visual elements, or unneeded features or functionality? Finally, how well does your product help customers get the benefits they want, or even lead them to benefits they were unaware of?
Testing helps determine if customers find the terminology clear and jargon-free; whether the page and content is organized logically from their perspective; if processes-such as registration, checkout or upgrading-are efficient and easy to use; and if it's clear how to cancel a process or navigate to a specific function or location.
Maturity
Over time, discovering shortcuts and advanced functionality will help mature customers do their jobs more quickly. You'll want to test how these options are communicated and ensure that they address the needs of these customers without impacting the experience of other customers.
Unless you test with actual users, your product team won't get a true perspective about what your product is like to use by the people who matter most the users themselves. This may seem obvious, but in many organizations, approximate customers-such as salespeople-are sometimes used to review products. After all, they have a lot of customer contact. But salespeople don't have the same motivations or context as customers. At best, this approach is risky. When you test with real users, usability tests ensure that all product stakeholders get a realistic, honest view of your product's effectiveness.
If you have never watched a customer use your product, you might be in for a surprise. "Obvious" product assumptions may be challenged, or you might find that customers think differently about what value means to them. Whatever you discover, you'll unearth information to develop products that are more likely to be ones that your customers value.
Which of the following is true?A.You should separate new and mature customers in testing your products.
B.Approximate customers are equally valuable as real users.
C.Salespeople have a lot of customer contact, so they have the same motivations as customers
D.Usability test aims to please the customers
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Which of the following is the FIRST step a technician should take when troubleshooting a device issue？（）A、Gather information from the customer.B、Isolate the problem on the device.C、Read the service documentation for possible causes.D、Check the parts life counters.
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When dealing with customers on the phone that are not very comfortable with technology, which of the following techniques would be MOST helpful to ensure that effective communication is taking place?（）A、Frequently paraphrase what the caller is saying.B、Repeat what is being said multiple times so that the customer can understand exactly what to do.C、Speak very slowly when replying to the customer.D、Tell the customer to send an email stating exactly what the problem is so that the communication between the two parties is clear.
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Which of the following is required if ports from VLANs on two separate switches need to broadcastto each other?（）A、Port mirroringB、VPNC、TrunkingD、Port authentication
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When arriving at the customers location， two different users describe the problem， and from their description it seems to be two separate problems. Which of the following is an appropriate step to take？（）A、Ignore both of them and decide what the real problem is.B、Set up a separate call for each problem.C、Have them duplicate the problem at the device.D、Ask a third person and see if the problem is the same thing.
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The administrator of a Power 595 server is required to concurrently host LPARs for two different customers. Both customers’ LPARs have the same VLAN ID and subnet range， but their traffic must be isolated from each other. Which feature within the system would provide this functionality？（）A、 802.1QB、 Virtual switchC、 Logical Host Ethernet （LHE） AdapterD、 Shared Ethernet Adapter （SEA） Trunking
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Which of the following statements are true？（） A、 The equals（） method determines if reference values refer to the same object.B、 The == operator determines if the contents and type of two separate objects match.C、 The equals（） method returns true only when the contents of two objects match.D、 The class File overrides equals（） to return true if the contents and type of two separate objects match.
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Users can define policy to control traffic flow between which two components？（）A、from a zone to the device itselfB、from a zone to the same zoneC、from a zone to a different zoneD、from one interface to another interface
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Users can define policy to control traffic flow between which two components? （）(Choose two.)A、from a zone to the router itselfB、from a zone to the same zoneC、from a zone to a different zoneD、from one interface to another interface
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Two database users, Jack and Bill, are accessing the SupportCenter STAFF table of the SupportCenter DB database. When Jack modifies a value in the table, the new value is invisible to Bill. Which is the modified value invisible to Bill?（）A、The modified data are not available on disk.B、The modified data have been flushed out from memory.C、The modified rows of the SupportCenter STAFF table have been locked.D、Jack has not committed the changes after modifying the value.E、Both users are accessing the database from two different machines.
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When configuring Shared Ethernet Adapter （SEA） failover between two VIO servers， which of the following attributes must have a different value on both VIO servers？（）A、 HA ModeB、 Trunk priorityC、 Control ChannelD、 Default VLAN ID
考题
单选题Which of the following is required if ports from VLANs on two separate switches need to broadcastto each other?（）A
Port mirroringB
VPNC
TrunkingD
Port authentication
考题
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AB
BC
CD
D
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单选题The administrator of a Power 595 server is required to concurrently host LPARs for two different customers. Both customers’ LPARs have the same VLAN ID and subnet range， but their traffic must be isolated from each other. Which feature within the system would provide this functionality？（）A
802.1QB
Virtual switchC
Logical Host Ethernet （LHE） AdapterD
Shared Ethernet Adapter （SEA） Trunking
考题
多选题What are two advantages to customers with L2 MPLS VPNs? （）(Choose two.)AService provider has routing control.BCustomers control their own routing.CCan communicate protocols other than IP.DAllows them to use separate networks for IP and VPN traffic.
考题
单选题Which one of the following words is most appropriate when you describe the character of Katherine in Wuthering Heights?A
generousB
capriciousC
charitableD
frivolous
考题
单选题When configuring Shared Ethernet Adapter （SEA） failover between two VIO servers， which of the following attributes must have a different value on both VIO servers？（）A
HA ModeB
Trunk priorityC
Control ChannelD
Default VLAN ID
考题
单选题When dealing with customers on the phone that are not very comfortable with technology, which of the following techniques would be MOST helpful to ensure that effective communication is taking place?（）A
Frequently paraphrase what the caller is saying.B
Repeat what is being said multiple times so that the customer can understand exactly what to do.C
Speak very slowly when replying to the customer.D
Tell the customer to send an email stating exactly what the problem is so that the communication between the two parties is clear.
考题
单选题Which of the following is the FIRST step a technician should take when troubleshooting a device issue？（）A
Gather information from the customer.B
Isolate the problem on the device.C
Read the service documentation for possible causes.D
Check the parts life counters.
考题
单选题Which of the following is the functional description of a server connected between two separate IP subnets？（）A
server as a bridgeB
server as a routerC
server as a switchD
server as a data link
考题
单选题A solution for two batch applications was proposed in Companycom meeting. They are currently running in two LPARs on a p690. On a daily basis, both applications use 15% of the machine for their workload, and increase to 100% when their weekly reports are run. Since the reports are not run on the same day, what is the best solution?（）A
CODB
DLPARC
One big LPARD
Two separate p690 machines
考题
单选题When arriving at the customers location， two different users describe the problem， and from their description it seems to be two separate problems. Which of the following is an appropriate step to take？（）A
Ignore both of them and decide what the real problem is.B
Set up a separate call for each problem.C
Have them duplicate the problem at the device.D
Ask a third person and see if the problem is the same thing.
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