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单选题
The user cannot access some Internet websites, but can connect to resources inside the local network. The technician successfully uses the ping command to test the user’s connectivity. Which of the following commands can the technician run NEXT to troubleshoot the issue?（）
A
net /?
B
ipconfig /flushdns
C
netstat -r
D
nbtstat -R
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考题
The user cannot access some Internet websites, but can connect to resources inside the local network. The technician successfully uses the ping command to test the user’s connectivity. Which of the following commands can the technician run NEXT to troubleshoot the issue?（）A、net /?B、ipconfig /flushdnsC、netstat -rD、nbtstat -R
考题
单选题A user is unable to connect to the company's intranet server by FQDN, but can connect by IP address. Other users are not having a problem. An administrator verifies that the user can successfully ping the server by IP address and can properly resolve the FQDN using nslookup. The problem is persisting after running ipconfig /flushdns. Which of the following should the administrator do NEXT?（）A
Examine the Imhost file.B
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考题
单选题A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?（）A
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Format the machine and reinstall the OS.D
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考题
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Shadow the other technician on the next repair
考题
单选题A group of users report that they can access local resources but cannot access the Internet. Which of the following should the administrator use to test connectivity？（）A
tracertB
msconfigC
routeD
net use
考题
单选题Bob, a technician, needs to backup a user’s local My Documents on a Windows XP workstation.Which of the following is the QUICKEST way to the user’s folder?（）A
Browse to the root, Documents and Settings, user’s name, and then My DocumentsB
Browse to the root, Users, Documents and Settings, user’s name, and then My DocumentsC
Type %system% into the run boxD
Type %temp% into the run box, My Documents, and then user’s name
考题
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NET SENDB
NET CONFIGC
NET USED
NET NAME
考题
单选题A group of users report that they can access local resources but cannot access the Internet. Which of the following should the administrator use to test connectivity?（）A
tracertB
msconfigC
routeD
net use
考题
单选题A user took a laptop on vacation and made changes to the configuration in order to use the device at the hotel. The user can reach the Internet, but cannot access any internal network resources. Which of the following is the MOST likely reason?（）A
Incorrect DNSB
Incorrect subnet maskC
Duplicate IP addressD
Incorrect SSID
考题
单选题A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST？（）A
Check if the user account is lockedB
Check group policyC
Check the drive for fragmentationD
Check NTFS permissions
考题
单选题A user is unable to access the company website on a laptop. A network technician verifies that theuser can access other Internet pages. According to network troubleshooting methodology, which of the following steps should be taken NEXT?（）A
Remotely connect to the user's laptop and review the network configuration settingsB
Ping the web server from inside the network to ensure it is still up and running.C
Check to make sure the company's website is accessible from the Internet.D
Ensure the Ethernet cable is securely plugged into the user's laptop
考题
单选题The user cannot access some Internet websites, but can connect to resources inside the local network. The technician successfully uses the ping command to test the user’s connectivity. Which of the following commands can the technician run NEXT to troubleshoot the issue?（）A
net /?B
ipconfig /flushdnsC
netstat -rD
nbtstat -R
考题
单选题A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer. Which of the following would be another way for the user to send the Remote Assistance invitation？ （）A
Configuring the Windows Firewall exceptions.B
Using Windows Messenger.C
Configuring My Network Places.D
Using Internet Explorer.
考题
单选题A user is unable to connect to the network. A network technician is able to determine that there is a problem on the switch. All other users on that switch are able to connect successfully to the network. Which of the following is a probable cause？（）A
Switching loop is occurring on the switch.B
Wrong subnet mask on the switch.C
Incorrect SNMP settings on the switch.D
Port is misconfigured on the switch.
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